Hi Deep Clean The cleaners did an excellent job deep cleaning our rental property. The service was professional, thorough, and completed to a very high standard. What really stood out, was how h... Voir plus
L'entreprise a répondu
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I called the company,due to one of my apartment needed a deep clean,especially the living room,they were very easy to communicate with and to book!They arrived on the date as planned and exceed my exc... Voir plus
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On my previous review the company responded fake review. Let me assure you it is not a fake review. Not a fake review I have the receipt from you showing my payment of £345.
L'entreprise a répondu
Dear Deep Clean Team,We recently booked a one-off cleaning service, including carpet cleaning, for our property. The entire process went smoothly, and the results were flawless. Everything was left pe... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service de ménage à domicile
- aussi dans
- Service de ménage
- Service de nettoyage de moquettes
- Service de nettoyage de tapisseries
- Services de nettoyage
Écrit par l'entreprise
Our Cleaning Company As a Cleaning Company, we have worked hard to develop one of the most detailed and comprehensive cleaning services in London. All staff are checked for eligibility to work and must pass back-ground checks. Our cleaning packages are handled by a professional, reliable and efficient team of experts. We will help you bring in shape your home, clean your property, create a dust-free, dirt-free environment and give you the free time you deserve.
Coordonnées de contact
24 Wood End Way, UB5 4QQ, Northolt, Royaume-Uni
- 02037222525
- info@deephousecleaning.co.uk
- deephousecleaning.co.uk
4,3
Excellent
23 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Ghosted
Booked an end of tenancy cleaning with this company. Our landlord inspected the next day and called and said there were a number of cleaning issues. We called the cleaners and told them about the problems, and that they needed to come back that day because the new tenants were moving in the next day, but they would not come out. Our landlord documented a number of cleaning issues, and said that it was not up to a professional standard. They kept more than £300 from our deposit. I have since tried contacting this company multiple times, but with zero response. Will never hire them again.
22 mai 2024
Avis spontané
Réponse de Deephousecleaning
Fake Review
Shameful and unprofessional behavior
I gave the work to IB Clean Solutions (Deep House Cleaning, deephousecleaning.co.uk) for after builders cleaning package to clean the whole house in stages due to builders continues work downstairs and in order for us to move in upstairs. First stage was to clean upstairs and they missed paint marks and dust on hinges, door frames and to clean underneath the bed, etc... I provided evidence of this and they agreed to do the missed part when they come to clean the downstairs. This was again missed when they came to do the downstairs cleaning and the loft and even after emails and phone calls, there is no response. I paid what they asked for but haven't received the cleaning service promised. Please be careful with this cleaning company!
In response to your reply after a year - you are lying and I have email conversation that shows you have agreed to come back to do the cleaning where it was missed the second time but you never came and stopped responding to my emails.
2 novembre 2023
Avis spontané
Réponse de Deephousecleaning
Hi Dear Abilash
Sorry to hear this.
But the 2nd visit of the cleaning service you have personally analysed the outcome and mentioned how everything comes to satisfaction ending in you paying the cleaners.
Based on our terms and services the warranty expires once the costumer is satisfied and paid the service.
Thank you for the feedback
Regards IB Clean
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