love the product and use it often but…
love the product and use it often but can't get any support when needed :-(
8 juillet 2025
Avis spontané
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
À propos de l'entreprise
- Entreprise de logiciels
- Services aux entreprises
- Recherche et développement de produits
- Fournisseur de logiciels
- Plateforme de collaboration en ligne
Écrit par l'entreprise
Delighted is a turnkey experience management platform that helps companies measure, monitor, and improve customer and employee experiences with surveys. See real-time feedback in your customers’ own words, uncover powerful customer insights, and take action to stay ahead of evolving customer expectations. Join 10,000+ companies worldwide in using Delighted. Sign up now to start collecting feedback in minutes, not days.
Coordonnées de contact
333 W. River Park Drive, 84604, Provo, Etats-Unis
- hello@delighted.com
- delighted.com
3,0
Moyen
9 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
6 weeks without a response
It’s been over 6 weeks without a response, I tried to follow up several times. When I’ve spoken to someone live in the past they’ve been helpful, but I’m not sure what happened to their team. Unfortunately we’ll have to start looking for other platforms
6 janvier 2025
Avis spontané
No reply and bombarded with marketing emails
I submitted a question via their online chat and 11 days later still hadn't received a reply. I have however received multiple marketing emails which are not wanted.
30 décembre 2024
Avis spontané
Delighted review
Their website is amazing and Also they take customer data very safe
9 novembre 2023
Avis spontané
Delighted I found this (heh...)
Setting up shop on Delighted was a breeze. You can customize your surveys, slap your brand logo and colors on them, and even get fancy with custom logic. It serves its purpose very well. The reporting is intuitive, and they're constantly adding new features. You can create surveys tailored to your exact needs, and their templates are pretty user-friendly.
Also, it offers features comparable to pricier survey platforms like Qualtrics and SurveyMonkey. Plus, there are no sneaky implementation charges, which is a win in my book.
So far so good, I haven’t run into any major issues yet. And their support team seems really responsive so I’m generally not worried
5 novembre 2023
Avis spontané
Enthusiastically Impressed
Enthusiastically Impressed by Delighted!
In my quest for the perfect survey provider, Delighted emerged as a true gem. Unlike other platforms I've tested, Delighted offers a remarkable range of services that genuinely blew me away.
What sets Delighted apart is their intuitively designed templates, which not only make survey creation a cinch but also allow for effortless customization. The efficiency of their compiling system and the instant connectivity to various channels elevate the user experience to a whole new level.
20 octobre 2023
Avis spontané
Excellent and easy tool to collect the customer feedbacks
There are many features which i liked but its quickest and most effortless means to collect real-time, actionable feedback from a wide array of stakeholders, including the valued customers, dedicated employees, trusted partners, and esteemed vendors is praiseworthy. This NPS has ability to instantly collect, analyze, and distribute feedback is a true game-changer for business growth.
20 octobre 2023
Avis spontané
Implementing Delighted was easy
Implementing Delighted was easy. It has inumerable pre built survey questions and templates.
Serves its purpose very nicely. Highly recommended.
19 octobre 2023
Avis spontané
Delighted is an absolute game-changer…
Delighted is an absolute game-changer when it comes to gathering real-time, actionable feedback from various stakeholders, including customers, employees, partners, and vendors. It's no surprise that this platform is trusted by industry giants like Uber, Cisco, and countless other top brands.
The best features of Delighted is its ability to instantly collect, analyze, and distribute customer feedback. This real-time functionality is a game-changer for any business, as it enables them to stay in tune with their audience and make data-driven decisions promptly.
Overall, Great Service!
16 octobre 2023
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
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