Dental Sky Wholesaler Ltd Avis 

4 076
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Hulya was really helpful for our induction with the wand. She is a very knowledgeable rep and has been of great value with her specialist purchasing advice.

Noté 5 sur 5 étoiles

Great Expierence with Dental Sky! The website was intuitive and was easy to find my way around. Respectable pricing and everything came on time with no problems. Very Reliable.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordering was painless and I was kept up to date with regards to my order at each step of the way, making me feel positive about my purchase. The parcel arrived quickly and well packaged, so I wouldn't... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have been using Dental Sky as one of our main suppliers and have always found them excellent. Dan, our account manager, is consistently friendly, helpful, and very easy to get hold of. He res... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'articles dentaires
  2. Fournisseur d'équpement médical
  3. Magasin de matériel médical
  4. Matériel et équipement d'hôpital

Écrit par l'entreprise

Dental Sky is one of the fastest growing dental supply companies in the UK. We supply the dental profession with practically every dental product you need to run a successful practice, with express next day delivery.

Dental Sky Wholesaler Ltd

Écrit par l'entreprise

Keeping dentists working...Seamlessly
Dental Sky is one of the fastest growing dental supply companies in the UK. We supply the dental profession with practically every dental product you need to run a successful practice seamlessly with express next day delivery!

Fast & Free Delivery!

Free Next Day Delivery For Orders Over £50

Free Next Day Delivery For Orders Over £50
All orders for 'In Stock' items over £50 being delivered to Mainland UK will arrive on your door the very next working day free of charge! Orders under £50 will be charged £3.95 for next working day delivery. Orders placed after 16:00 will not be delivered the next working day.

Coordonnées de contact

Promotion box for Dental Sky Wholesaler Ltd

Special Promotions & Discounts

2% discount on online orders. 2% discount for upfront payment.

4,7

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(4 076)

392 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

not a great start but excellent customer service

all my issues were resolved very quickly hence my change in review highly recommend thier service and will use again

30 mai 2026
Logo de Dental Sky Wholesaler Ltd

Réponse de Dental Sky Wholesaler Ltd

Hi Tim,

Thank you for reaching out and we're sorry that the item you have received doesn't match the image on our website.

Thank you for bringing this to our attention, we are currently investigating and will make any necessary changes to ensure the listing is updated and corrected.

A member of our team will reach out to offer a free of charge return or see whether we have any of the plain black version that we would be able to swap for you.

In the meantime you are welcome to reach out to us directly on our freephone number 0800 294 4700 or send us an email at: sales@dentalsky.com

Apologies once again and we look forward to reaching out to rectify the issue.

Many Thanks
The Dental Sky Team

Edit: We understand that our team got in touch with you and managed to resolve the issue to your satisfaction however if there's anything else we can do to improve your experience then please don't hesitate to get in touch!

Noté 4 sur 5 étoiles

Responsive customer support

I ordered a dental dam frame from them but it was out of stock. I have received a call from the representative and they solved the issue for me and have sent a suitable alternative product.

29 mai 2026
Logo de Dental Sky Wholesaler Ltd

Réponse de Dental Sky Wholesaler Ltd

Thank you for getting in touch and we're sorry to hear you've experienced a delay in receiving your order, this seems to be because the item you ordered is on back order with us.

When you order items that aren't in stock we automatically put them on back order for you to be sent as soon as they come back into stock.

This is detailed on our shipping advice: https://www.dentalsky.com/shipping-and-returns

A notification also pops up at the cart stage before the order is completed in a prominent box with an exclamation mark saying:

"We don't have the full quantity you requested, but we'll back order the remaining 6 which will be sent as soon as we have it in stock - Usually within 5-10 working days."

This is also detailed on your order confirmation email where we state which items are in stock and being shipped out, and which items are on back order and will be dispatched once we have received the stock.

We are sorry if you missed either the notification at the cart stage or the follow up email that confirmed that; one of our team has been in touch via telephone and email to check if you're happy to wait, would like to cancel that item or see if there's an alternative that you'd like to switch to.

In response to your comment "they haven't even bothered to respond" we have checked all our inboxes and cannot see any communication from you, we apologise if we have missed any message or email? If you could let us know how you have contacted us we would be happy to check this and ensure that this form of communication is being monitored and responded to.

If you would like to reach out directly our freephone number is 0800 294 4700 or you can email us at sales@dentalsky.com

Many thanks

The Dental Sky Team.

Noté 5 sur 5 étoiles

Good!

Perfect ! All it’s good!

31 mai 2026
Logo de Dental Sky Wholesaler Ltd

Réponse de Dental Sky Wholesaler Ltd

Thank you for the review!

Noté 5 sur 5 étoiles

Itena fissure seal

Easy ordering and super rapid delivery. Good product too.

27 mai 2026
Logo de Dental Sky Wholesaler Ltd

Réponse de Dental Sky Wholesaler Ltd

Thank you so much for the review!

Noté 5 sur 5 étoiles

Great first buy

Easy ordering and very fast delivery. Also great communication, kept me updated about the order. I’m glad I came across this company and will buy from them in the future.

28 mai 2026
Logo de Dental Sky Wholesaler Ltd

Réponse de Dental Sky Wholesaler Ltd

Thank you for the great review!

Noté 5 sur 5 étoiles

Great service

Professional staff.

25 mai 2026
Logo de Dental Sky Wholesaler Ltd

Réponse de Dental Sky Wholesaler Ltd

Good Morning Shima,

Thank you for getting in touch and we're sorry to hear that there's an item that you were expecting missing from the consignment.

Is this perhaps the item that is on backorder?

We can see that you placed your order at 5.50pm on Monday the 25th of May after our cut off time so we processed it the next day.

One of the products you ordered was on back order at the time you placed the order, this is indicated at the cart stage with the following prominent notification:

"We don't have the full quantity you requested, but we'll back order the remaining 1 which will be sent as soon as we have it in stock - Usually within 5-10 working days."

An email confirming this was also sent to you at 11.43am on the 26th May saying:

"Items on your order that are shown here with a quantity lower than you ordered, or with a quantity of 0 showing, are on back order and will follow automatically as soon as we receive them.

Back ordered items are usually dispatched within 5-10 working days but this can vary."

It's been 3 complete working days since you placed your order and we would expect that item to be with you within the estimated timeframe of 5-10 working days that was given before the order was placed and confirmed via email as soon as we processed it.

We are sorry if you missed either the notification at the cart stage or the follow up email that confirmed that; one of our team will be in touch to check if you're happy to wait, would like to cancel that item or see if there's an alternative that you'd like to switch to.

Many thanks

The Dental Sky Team.

Noté 5 sur 5 étoiles

Delivered on time

Delivered on time, packaged well, sent me emails to track my parcel, very good service, will order again

27 mai 2026
Logo de Dental Sky Wholesaler Ltd

Réponse de Dental Sky Wholesaler Ltd

Thank you so much for the review!

Noté 5 sur 5 étoiles

Good value

Good value, well packaged and delivered on time, thank you.

22 mai 2026
Logo de Dental Sky Wholesaler Ltd

Réponse de Dental Sky Wholesaler Ltd

Thank you so much for the review!

Noté 5 sur 5 étoiles

Always on time

Always on time. Always accurate. Good service and product range

21 mai 2026
Logo de Dental Sky Wholesaler Ltd

Réponse de Dental Sky Wholesaler Ltd

Thanks so much for the review!

Noté 5 sur 5 étoiles

Best accounts manager

We have worked with Jo for the 10+years and she has always gone above and beyond for us. Absolutely fantastic accounts manager.

27 mai 2026
Avis spontané
Logo de Dental Sky Wholesaler Ltd

Réponse de Dental Sky Wholesaler Ltd

Thank you so much for the great review!

Noté 5 sur 5 étoiles

I have always found Dental Sky very…

I have always found Dental Sky very easy to work with, particularly when dealing with Nathan. He is consistently helpful, reliable, and ensures that suitable substitute products are available when needed. Nathan also keeps me well informed of any price increases in advance, which is extremely useful for planning and budgeting. It is always a pleasure to deal with him and I would highly recommend both Nathan and Dental Sky for their excellent service.

27 mai 2026
Avis spontané
Logo de Dental Sky Wholesaler Ltd

Réponse de Dental Sky Wholesaler Ltd

Thank you so much for leaving a great review!

Noté 1 sur 5 étoiles

Pathetic service

Pathetic service! Been using Dental Sky from last year and placed many orders. Multiple times i have received issues from their customer service and accounts manager. First they used to delay order deliveries and once they sent to wrong address and their account manager was rude and kept complaining we used wrong address , which later was admitted and their customer manager refunded and apologised and again now facing same delay issue, paid in advance and items never arrived more than a month and no one from their team approached after attempting 2 times their account manager said items in on back order and don’t know delivery date. More than a month i paid and i have to chase them and their customer service team doesn’t even bother to respond.

Had this situation before they sell item and later say its on back order and as a customer we have to chase them for delivery date. If item is not in stock why don’t you mention on website.

After several times this issue i am
Writing a review.

21 avril 2026
Avis spontané
Logo de Dental Sky Wholesaler Ltd

Réponse de Dental Sky Wholesaler Ltd

Good afternoon,

Thank you for getting in touch and we're sorry to hear you've experienced a delay in receiving your order, this seems to be because the item you ordered is on back order with us.

When you order items that aren't in stock we automatically put them on back order for you to be sent as soon as they come back into stock.

This is detailed on our shipping advice: https://www.dentalsky.com/shipping-and-returns

A notification also pops up at the cart stage before the order is completed in a prominent box with an exclamation mark saying:

"We don't have the full quantity you requested, but we'll back order the remaining 6 which will be sent as soon as we have it in stock - Usually within 5-10 working days."

In this case the estimated timeframe has passed unfortunately, we do state in our shipping advice that these are estimates and the timescale can vary but we do agree that it's been a longer than expected wait on this occasion, so we apologise for that wait.

It's currently a bank holiday weekend so our offices are closed until Tuesday; once the office reopens one of our team will reach out to you to give you an update on this to see if you want to continue to wait, cancel the order or choose an alternative item.

Apologies once again for the longer than expected wait for this item and we'll be in touch after the bank holiday to try and resolve this to your satisfaction.

Kind regards

The Dental Sky Team

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