Depot Luxury Ltd Avis 

28
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Highly responsive, friendly, professional service. Even guided me into not spending more than was necessary by advising me with a genuine opinion. My item arrived promptly. Just received today, but... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Delighted with my purchase !!! Exactly as described - the quality of the diamonds are superb.Pictures didn't do the diamonds justice!! - clear and sparkling and of good size. Good quantity of gold in... Voir plus

Noté 1 sur 5 étoiles

So disappointed, 1. Contact: Pre buy - quick reply, post buy - no reply. 2. Item description: Website - Condition: Excellent, JLC Box, Booklets, Warranty, Authenticity Card & Pin Tool IRL: Cond... Voir plus

Noté 5 sur 5 étoiles

I am thoroughly pleased with the excellent service provided by Depot Luxury. My Gold Rolex watch not only met but exceeded my expectations. The small business atmosphere, coupled with fair pricing and... Voir plus

À propos de l'entreprise

  1. Horlogerie
  2. Bijouterie
  3. Service de réparation de montres

Écrit par l'entreprise

WELCOME TO DEPOT LUXURY LTD. ONLINE SHOP Depot Luxury Ltd. specialises in Second Hand top Brand Watches and Fine Jewellery. We offer our own stock as well as items we sell on commission from private customers or dealers. More information and advice about selling your items can be found contacting our Customer service or in our direct online chat. Contact us 24/7 by email or during office hours by phone. We sell and buy from trade as well as direct online customers. All mayor credit cards are welcome online in our website.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

28 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,5

Tous les avis

(28)

2 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

So disappointed,

So disappointed,
1. Contact: Pre buy - quick reply, post buy - no reply.
2. Item description: Website - Condition: Excellent, JLC Box, Booklets, Warranty, Authenticity Card & Pin Tool
IRL: Condition: Very good, JLC Box - fair (tears and stale stench, Booklets YES, Warranty YES, Authenticity Card - none whatsoever & Pin Tool - missing (eventually acquired after 4 hours of waiting on the street, though I didn't get invited to wait inside).
3. Delivery: The Pizza Guy (didn't look like a Luxury Depot repesentative) was 40 minutes late and had no knowledge about the merchandise. The package delivered was incomplete: missing Authenticity Card & Pin Tool. The pin got finally delivered after over 4 hours, and I still didn't get the Authenticity Card.
4. Overall: waiting for Authenticity Card (since there's no answear to my emails, I guess there isn't any) Highly NOT recommended.
5. Advice: If you decide to buy from the store have a backup of every picture and description as they disappear from the site and your account after payment!
6. The very bad experience, without Authenticity Card I could've bought that watch at least 25% cheaper and with a £12100 merchandise one could expect much. much more.

4 juin 2024
Noté 5 sur 5 étoiles

Exceptional Service and Quality

I am thoroughly pleased with the excellent service provided by Depot Luxury. My Gold Rolex watch not only met but exceeded my expectations. The small business atmosphere, coupled with fair pricing and a 12-month warranty, made the entire experience truly satisfying. I highly recommend Depot Luxury for their commitment to customer satisfaction and the quality of their products. Thanks again for a fantastic transaction!

17 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Great Dealer , Promises Kept

Absolutely delighted with my watch , accurately described and keenly priced, happy to wholeheartedly recommend DepotLuxury

22 décembre 2022
Logo de Depot Luxury Ltd

Réponse de Depot Luxury Ltd

Thank you very much for your kind words, have a great Christmas and hope to see you back at our online store

Noté 1 sur 5 étoiles

The photos were nice

The photos were nice, but when the product arrived, it was much smaller than the photos. It was very hard communication.

6 juillet 2022
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Réponse de Depot Luxury Ltd

Nightmare lady call multitudes daily never read the description and after she return it without not knowledges of credit card return policy which is no in our hand its international bank rules take longer prior to buy please read all the condition regards

Noté 5 sur 5 étoiles

Loved the service and love my item.

Highly responsive, friendly, professional service. Even guided me into not spending more than was necessary by advising me with a genuine opinion. My item arrived promptly. Just received today, but works well so far. I would definitely deal with this retailer again.

16 février 2021
Avis spontané
Logo de Depot Luxury Ltd

Réponse de Depot Luxury Ltd

Thank you very much for your feedback. Lovely JLC 18k Ladies Luchetto Vintage 18k Yellow Gold a unique piece.

Noté 4 sur 5 étoiles

The ring I ordered was a bit damaged…

The ring I ordered was a bit damaged (stone had a little chip and didn't fit into the bezel setting quite correct) But the service of the shop was great, I could send it back and got a full refund without any problems.

23 octobre 2020
Noté 2 sur 5 étoiles

poor value for money

Don’t think the earrings were very good value at £1250.00 if I had seen them before I bought wouldn’t have.

13 février 2020
Avis spontané
Logo de Depot Luxury Ltd

Réponse de Depot Luxury Ltd

Dear Valerie, I am sorry you did not like the earrings but we have have refunded you your money and postage fee immediately when you returned the unwanted earrings. Therefore I do think that your feedback is unfair.

Noté 5 sur 5 étoiles

I was completely delighted with my purchase.

I was completely delighted with my purchase of a pendant. It was exactly as described and was exactly what I had been looking for. It was well packaged and delivered. Thank you.

7 novembre 2019
Avis spontané
Logo de Depot Luxury Ltd

Réponse de Depot Luxury Ltd

Thank you Helen for your purchased we hope to see you again kind regards Depot London Luxury Ltd.

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