Dermatologist.Co.uk Avis 

304
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Absolutely rubbish. Waited over a week for a response when it claims it’ll be in 48 hours. I explained in detail my condition & after finally getting a response, they just repeated back everything I h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is a brilliant service. The website was easy to use, and I received a detailed diagnosis and advice about treatment within 24 hours. A very reasonable price, to have expert answers so quickly. I... Voir plus

Noté 5 sur 5 étoiles

After suffering for years and being told by my GP that there wasn’t anything else they could do I thought that I’d try the Dermatologist.co.uk. Within 2 days I’ve been given a detailed report and a pr... Voir plus

Noté 5 sur 5 étoiles

Quick reply with detailed description of prescribed treatment. I couldn't ask for better health service. Dr John Ashworth is the best doctor I ever dealt with with spot on diagnose and I wish all NH... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Dermatologue
  2. Médecin

Écrit par l'entreprise

Expert online skin advice / management diagnosis / prescription from Royal College of Physicians British Specialist Register; British Association of Dermatologists; Consultant Dermatologist; Medical Dr John Ashworth. Skin Cancer; Acne; Rosacea; all skin conditions; hair loss; allergy; rash; genital skin problems; pigmentation; basal cell carcinoma; melanoma; moles; eczema; psoriasis; second opinion; posted prescription; copy to GP; NHS supported; NHS prescriptions available through GP;


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

304 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,4

Tous les avis

(304)

31 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I was so impressed with this service…

I was so impressed with this service and the extremely quick turnaround time combined with a very detailed and comprehensive report which was far better that I was expecting - it was so helpful, efficient and cost effective - I would have no hesitation whatsoever in recommending this service.

13 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Helped when very much needed it.

Contacted Dr Ashworth when my daughter had a flare up of her eczema. He returned my query promptly with a report that guided us. He also prescribed tablets and cream that eased her discomfort. I will definitely be using his services again. Thank you for all your help and advice.

16 décembre 2022
Noté 5 sur 5 étoiles

Detailed, thorough, goes above and beyond

Got a quick response and very impressed with the level of detail in the letter that came back. Far more in-depth on the issue, the possible routes to try for a solution and how to actually use the topical products prescribed. The latter is critical and has been missed by the GP and a dermatologist (that cost £180 for a 10 minute video consultation). The prescription before cost £65-70 - different antibiotic I know but even so. Going through this process and ordering online it was £24 for two products. Too early to see the results but that is unique to every individual so not relevant, the customer service and care taken was above and beyond so very impressed.

11 janvier 2023
Noté 5 sur 5 étoiles

Easy to use and very helpful advice

Super response time and advice, thank you very much for your help.

12 janvier 2023
Logo de Dermatologist.Co.uk

Réponse de Dermatologist.Co.uk

You are very welcome - we are here every day for you - regards

Noté 5 sur 5 étoiles

Excellent Opinion

I had a lesion appear under my left eye. A medic myself I thought i knew what it was. Dr Ashworth confirmed the diagnosis and a treatment plan advised, a challenging lesion to treat and in a sensitive area. I followed the instructions given and after a couple of weeks it is now gone and the skin has gone back to normal. I found the service to be quick and economical compared to face to face consultations. Going to my GP would have taken considerably more time and effort.

20 novembre 2022
Logo de Dermatologist.Co.uk

Réponse de Dermatologist.Co.uk

Great to have the support of a fellow medic - thanks you for your comments - we are here for you anytime you need us - regards

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service! I opted for the faster route and received a detailed report and prescription well within the specified timescale.
I would definitely use this company again and I have already recommended it to some friends!
Thankyou Dermatologist.co.uk

3 janvier 2023
Logo de Dermatologist.Co.uk

Réponse de Dermatologist.Co.uk

Thank you - you are very welcome - we are here for you 24/7/365 - best regards

Noté 4 sur 5 étoiles

Good idea but

I think this is a very good idea as it is cheaper and more convenient that having to attend a hospital. However, in my case, I might have found it more helpful to have a quick phone conversation (15 mins?) rather than receive a very detailed report. Maybe this could be another idea for the future? My issue was with the meds prescribed and the hospital pharmacist only advised "I don't want to make that call. You need to contact the Consultant" when I rang the number for any meds issues.

4 janvier 2023
Avis spontané
Logo de Dermatologist.Co.uk

Réponse de Dermatologist.Co.uk

Yes agreed and thank you - there is no substitute for a face to face or a telephone consultation (same cost because same use of consultants time) and of course we do offer these through our office (just call us anytime for an appointment) - but they are more expensive - in fact you could have about 3 online consultations for the same cost as one traditional consultation - and that is what we are trying to offer - the cheapest feasible access - best regards

Noté 4 sur 5 étoiles

Excellent and rapid response - highly recommend

I had a nasty skin flare up over Christmas/New Year when everywhere was closed. The online consultation and resulting advice was excellent - and very prompt (I paid for the 24 hour response as I was in such pain) - based on the evidence I provided on the online form. I tried to provide supplementary evidence using the email on the website but this was not taken into account which was a pity. I would say the service was very good but I am now hoping to see Dr Ashworth in person as I have been recommended by a GP to see a dermatologist. I need his expert help for my chronic skin condition. I would recommend this service to others.

31 décembre 2022
Avis spontané
Logo de Dermatologist.Co.uk

Réponse de Dermatologist.Co.uk

Thank you for your comments - yes, a face to face consultation is always preferable for a skin condition problem - what we are trying to provide here is a very rapid / affordable / option for patients who cannot afford a private face to face consultation which typically costs £200- £300 or who live in an area where this is simply not available - we are always here to help 365/24/7 in the short term - best regards

Noté 5 sur 5 étoiles

Skeptical At First, But Concerns Were Unfounded - Very Happy With This Service

Frankly, I was initially very skeptical, not least because I understand this is a relatively new service, but I felt huge relief when I received the report on a mole that had been concerning me on my back. The report was both very thorough and clear. And while the doctor understandably stressed he would still recommend a face-to-face consultation at some stage, as well as suggesting things to ask for along the way, he went to great lengths to put my mind at ease. Every statement the doctor made was visibly paired with knowledge and expertise. The limits of online consultations like this are obvious, mainly because of the limitations of either the cameraphone, or the person taking the pictures. But the site suggests best practice for photographing, and if you can get enough clear pictures, ideally in outdoor, overcast / cloudy daylight, and enter as much information as possible - wherever possible, I think this is a fantastic resource that can help alleviate concerns, or reinforce them to prompt further action. There is an additional charge for expediting the assessment, which I actually appreciated as I was getting a bit consumed with worry over the Christmas holiday period, with no professional available for days.

One negative - I received an email saying 'We received zero clinical information about the mole photos' - the form you fill out wasn't very clear on where to put the information. It asked how long I had experienced what I was experiencing, but nothing more. I would suggest a clearer form layout, if that hasn't been taken care of already.

28 décembre 2022
Logo de Dermatologist.Co.uk

Réponse de Dermatologist.Co.uk

Thank you for your very thorough and thoughtful comments - we agree, there is no substitute for a face to face consultation - but we get pretty close to it - many thanks and a great deal quicker / cheaper - best regards

Noté 5 sur 5 étoiles

Great experience !!

Great experience and quick treatment !!

24 décembre 2022
Logo de Dermatologist.Co.uk

Réponse de Dermatologist.Co.uk

Thank you - we are here always if you need us

Noté 5 sur 5 étoiles

Excellent Dermatology Consultation

Very fast turnaround from Dr Ashworth, thorough report and recommendations for patient given based on images provided, very compassionate and empathetic manner. I am extremely pleased with Dr Ashworth’s help and expertise.

23 décembre 2022
Logo de Dermatologist.Co.uk

Réponse de Dermatologist.Co.uk

Those words are so kind, thank you very much - we know that remote IT based contact can be somewhat impersonal but we do try to tailor our advice according to individual need - we are here for you always - best regards

Noté 5 sur 5 étoiles

Very good

Very good, very professional, will use again in the future. Thank you!

17 décembre 2022
Avis spontané
Logo de Dermatologist.Co.uk

Réponse de Dermatologist.Co.uk

Thank you for your comments - yes, please come back anytime - we are always here for you more or less 24/7/365 - best regards

Noté 5 sur 5 étoiles

I contacted Dr.Ashworth concerning a…

I contacted Dr.Ashworth concerning a skin condition that had been developing for months,I was not able to get an NHS consultant appointment.I passed over my symptoms,with photos and within 48 hours i received a reply,with a private prescription for medications which i am using at present with excellent results.

12 décembre 2022
Logo de Dermatologist.Co.uk

Réponse de Dermatologist.Co.uk

Excellent - thank you for the kind words - and the good news about your improvement - we are always here for you - regards

Noté 5 sur 5 étoiles

Excellent

As usual Dr Ashworth was efficient and very helpful.

18 décembre 2022
Logo de Dermatologist.Co.uk

Réponse de Dermatologist.Co.uk

Thanks - we are here to offer the best, quickest, most affordable access to expert Dermatology in the country - unfortunately the NHS is totally log jammed with huge waiting lists - its a shame for skin sufferers - best regards

Noté 5 sur 5 étoiles

Expert, affordable care

Great communications, quick and easy process. Making expert dermatology care affordable and accessible.
I was sent a detailed written consultation and prescription a few days after sending photos and filling in my information.

3 décembre 2022
Logo de Dermatologist.Co.uk

Réponse de Dermatologist.Co.uk

Thank you for the feed back - yes, we try to include helpful information to empower our patients with some knowledge about their condition as well as just the treatment side of things - our very new electronic prescription service bypassing the postal system is very quick and should make our service even faster - best regards

Noté 5 sur 5 étoiles

Resolved my skin problems

After one year of problem with the skin of my little one. He send me the prescription really quick and after i use it for 2 day,all just gone

10 décembre 2022
Logo de Dermatologist.Co.uk

Réponse de Dermatologist.Co.uk

That is so good to hear - we are experts and dermatology can be tricky for non-experts to deal with - I am so happy for your family - we are always here for you - best regards

Noté 5 sur 5 étoiles
Logo de Dermatologist.Co.uk

Réponse de Dermatologist.Co.uk

Thank you - we are hoping that the new electronic prescription service will make things happen even quicker - cutting out snail male - best regards

Noté 4 sur 5 étoiles

Quick answer

Quick answer, good advice. Really helpful

3 décembre 2022
Logo de Dermatologist.Co.uk

Réponse de Dermatologist.Co.uk

Thank you - we try to be as quick as possible with advice - best regards

Noté 5 sur 5 étoiles

A quick

A quick, Efficient and professional service.
Thank you

30 novembre 2022
Logo de Dermatologist.Co.uk

Réponse de Dermatologist.Co.uk

Thank you for the positive comments – We are hopeful that the introduction of electronic prescriptions will make the whole process even quicker than previously – we are always here for you – Best regards

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