I have been happily surprised with results im already seeing an its only been 2 weeks that ive been using Dermawell system. I was shocked to see a resent picture of myself and someone asked me what... Voir plus
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After waiting nearly 5 weeks to get the 3in 1 led facial sculptor it finally arrived April 10th, I used about 12 times before it stopped working the light comes on but no vibration. I'm extremely... Voir plus
The instructions were not informative enough. It would have been nice to have received a bottle of serum to use with the device when it arrived. It’s taken a quite a few YouTube recordings and uses... Voir plus
Product was defective. Received it fully charged and ready for use. However was unable to charge unit as portal was defective & charging cord would not fit/connect. Contacted customer service.... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Dermawell is a beauty-tech brand specialising in science-backed facial sculpting and anti-aging solutions. Our mission is simple: to help people feel confident in their skin with results-driven tools that lift, firm and rejuvenate—without needles, downtime, or expensive clinic visits. We’re best known for our 3-in-1 LED Facial Sculptor, combining red, green and blue light therapy with EMS microcurrent for visible improvements in puffiness, jowls, jawline definition, wrinkles and overall skin tone. Every device is designed with safety, quality and long-term skin health in mind. At Dermawell, we believe great skincare should be accessible. That’s why we offer fast worldwide shipping, a 60-day money-back guarantee, and a dedicated customer support team ready to help with anything you need. Join thousands of customers who trust Dermawell for their daily glow, contour and self-care routine.
Coordonnées de contact
Etats-Unis
- support@dermawellmd.com
- dermawellmd.com
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I have experimented with it on my face… and interesting device
I have experimented with it on my face and neck. So far I don't see any change in my wrinkles
I have been happily surprised with…
I have been happily surprised with results im already seeing an its only been 2 weeks that ive been using Dermawell system. I was shocked to see a resent picture of myself and someone asked me what ive done because i look 10 years younger than the last picture.
Thank you .... im so glad that i bought your product to try.
The instructions were not informative…
The instructions were not informative enough.
It would have been nice to have received a bottle of serum to use with the device when it arrived. It’s taken a quite a few YouTube recordings and uses to work it out. The face masks don’t have enough information on them either.
My skin is feeling lovely and I’m glad I purchased it. I think it’s going to take a bit more time to see results as I’m in my late 60s
This device was bought for my mom and…
This device was bought for my mom and she’s amazed with the results that she sees everyday so is the best option for beauty treatment at home. Well done
After waiting nearly 5 weeks …
After waiting nearly 5 weeks to get the 3in 1 led facial sculptor it finally arrived April 10th, I used about 12 times before it stopped working the light comes on but no vibration. I'm extremely disappointed , don't waste you money .
I like the dermawell been using it on…
I like the dermawell been using it on my face and arms I've only been using it for a week but I'm very hopeful ☺️
$65.00 piece of junk
I had this product for one month. The charger broke. From day 1 it would not fit properly into the receptacle that connects to the product. Now, I can not use it because the charger broke and I do not know how to get another one to replace it. The only contact is instagram and facebook . I was lucky to find these reviews . It seems others had the same charger issue. Furthermore, you should provide a contact number for customer service for issues such as these. Please contact me to resolve this via this platform on trust pilot.
Excellent tool to improve and firm skin
Have used this for several weeks now and can definitely see improvement in smoothness of neck area. Easy to use, and like the three levels of light therapy. Use green on neck and jaw, and red on forehead area. The Dermawell serum is very effective to aid tool in gliding smoothly over skin. Ordering process was good, and was kept informed about order status.
Who doesn't want to look more youthful
I had experience with red light therapy in the past so I knew I would like it. I can see changes in my smile lines.
I used the green light treatment yesterday and my face did seem brighter yesterday. I was quite pleased.
I wish I'd known about this 10 years ago.
Product was defective
Product was defective. Received it fully charged and ready for use. However was unable to charge unit as portal was defective & charging cord would not fit/connect. Contacted customer service. Provided pictures and video as requested showing the defect and inability to charge. This took no less than 10 emails from 2 different reps. FINALLY received confirmation I would receive new unit ONLY TO HAVE SAME STRING OF EMAILS REPEAT, ASKING AGAIN FOR PHOTO & VIDEO.
I've requested tracking information. Will give them another 5 business days to provide info. If not received i will ask for REFUND through my CC.
DO NOT BUY! TERRIBLE SERVICE!
I am now on work three!
Stopped working and no one will get…
Stopped working and no one will get back to me
I’ve only had the device for about a week.
I’ve only had the device for about a week so it’s not enough time to make an authentic review. However, my charging cord does not work. I’ve had to use a different charging cable.
My online purchase was easy and the…
My online purchase was easy and the website is clear, transparent and informative. I received my products within the given time frame and love the bonus gifts.
Poor customer service - item still not received after almost a month
Well, it’s been almost a month since I placed my order and still have not received the product. I’ve reached out via email asking for help in locating my order with no response. Did not know this item was coming from China, it is not being shipped from within the U.S. I know this takes extra time but this amount of time is ridiculous. Customer service is awful at best.
Avoid at all costs they are a fraudulant company
I have not recieved my purchase,when i emailed them as i felt like they were a fraudulant company and was going to contact my bank for a refund i was assured they werent but still havent recieved my purchase and have no up to date shipping or delivery details,i recieved a Yodel tracking 10 minutes after placing my order and now nothing.
Please dont waste your time or money on this company,they are fake, no goods just want your money and as i dont have a lot im upset that not only have i lost my money im too scared to order elsewhere incase it happens again,i just hope my bank can get my money back
I received a faulty unit
I received a faulty unit - charging port was crooked and unable to charge. I emailed for 2 weeks trying to solve the issue - they wanted me to send the unit back AND pay for return shipping. They wanted a video of me trying to plug in the charger - i sent the video. They wanted ANOTHER video. Yeah, not happening. After several weeks of emails, they finally decided I could either get a refund or another unit. No thanks…just credit my card. Cheaply made product, terrible customer service!
Definitely use serum!
I am enjoying impressive results even though it's just been a couple weeks. I am looking forward to seeing my results after using this devise for 2 or 3 months.
NEW toDermawell
only used it twice so far, but the serum is nice and the light feels good. Will give two weeks before I have a solid review
Easy to use and I’ve seen an…
Easy to use and I’ve seen an improvement with my skin. Firming. Plus using green light is reducing brown spots
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