The customer service at DP is excellent. Their team is attentive, responsive, and always willing to help. They’re also highly proficient in animation, which was a huge asset for us. The reason for 4 o... Voir plus
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Lisez les avis des autres
What an incredible experience we have had with Design Pickle. Although we are no longer clients, we are happy to recommend Design Pickle to anyone seeking their services. We would like to Highlight ou... Voir plus
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Design Pickle is instrumental to our business, As a fractional CMO we want to make sure we can quickly execute ideas. Design Pickle works on our terms on slack. We can quickly see where work orders s... Voir plus
hit or miss. the people are often not trained in design. maybe self taught so time is wasted with basic principles of placement. also really wild interpretations of instructions that is like someo... Voir plus
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À propos de l'entreprise
À propos de Design Pickle
Écrit par l'entreprise
Design Pickle is the leading creative enablement platform, providing quality design and illustration work for thousands of businesses.
Founded in 2015 by Russ Perry, Design Pickle was born from the idea that everybody needs access to seamless, reliable and professional graphic design on a consistent basis.
Our mission is to change the world with creativity - and we welcome you to join us!
Design Pickle offers clients:
- Graphic Design - Custom Illustrations - Presentation Design - Motion Graphics - Video Editing - Canva file delivery - Figma file delivery
Design Pickle was the first in the space to offer:
- Creative Design Automation - Integrated Design Workflows - AI powered creative brief request tool - Adobe, Figma, and Canva-ready source files - plus so much more.
Founded in 2015 by Russ Perry, Design Pickle was born from the idea that everybody needs access to seamless, reliable and professional graphic design on a consistent basis.
Our mission is to change the world with creativity - and we welcome you to join us!
Design Pickle offers clients:
- Graphic Design - Custom Illustrations - Presentation Design - Motion Graphics - Video Editing - Canva file delivery - Figma file delivery
Design Pickle was the first in the space to offer:
- Creative Design Automation - Integrated Design Workflows - AI powered creative brief request tool - Adobe, Figma, and Canva-ready source files - plus so much more.
Coordonnées de contact
15169 N Scottsdale Rd, Suite 205, 85254, Scottsdale, Etats-Unis
- (602) 353-7845
- help@designpickle.com
- designpickle.com
3,9
Bien
358 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Excellent Customer Service
The customer service at DP is excellent. Their team is attentive, responsive, and always willing to help. They’re also highly proficient in animation, which was a huge asset for us. The reason for 4 out of 5 stars is that we would have loved to see a slightly stronger caliber of design talent. That said, true to their name, if you’re ever in a design pickle, they’re a great choice.
3 avril 2026
Avis spontané
Réponse : Design Pickle
Hi Jenny,
Thank you so much for this thoughtful review! We're really glad our team's responsiveness and animation skills came through for you. We also appreciate the callout to our customer success team!
We hear you on the design feedback and appreciate you sharing it honestly.
If there's anything we can do, we're here at help@designpickle.com.
Modern designs in a timely manner
The designs are modern, delivered overnight and you can make rounds of edits until you have what you want. Love DP!
30 mars 2026
Avis spontané
Réponse : Design Pickle
Hi Kelly,
Thank you so much for this! Knowing the designs and turnaround are working for you makes our day.
We're always here if you need anything at help@designpickle.com.
I had a very disappointing experience…
I had a very disappointing experience with Design Pickle. The overall quality of the work is extremely low, especially considering the price point. Most of the designs delivered felt rushed, generic, and often unusable for any real marketing or professional application.
The workflow is also terrible. You frequently wait hours—or even days—just for someone to acknowledge or look at a job. On top of that, you’re expected to provide about 75% of the creative direction, assets, and layout yourself, only to receive a turnaround that still misses the mark and feels like low-effort “junk” media.
What made the experience worse were the grimy sales and retention tactics. When trying to leave, there were clear attempts to pressure or corner you into staying, rather than addressing the core issues with quality and service. That alone was a big red flag.
At the end of the day, this service feels like something worth maybe $100 a month at best—and even then, only if expectations are extremely low. I would not recommend Design Pickle to anyone looking for reliable, professional design work. There are far better alternatives out there for the same money, or less.
15 janvier 2026
Avis spontané
Réponse : Design Pickle
We're sorry that you didn't have a positive experience working with us. We always do our best to meet our customers' expectations.
As we've pointed out to you several times, including your initial call with us, our 30-day satisfaction guarantee provides a refund for the unused time in your billing period, which is what we refunded.
We hope you're able to find a source for the creative services you need.
Our staff enjoys the graphic abilities…
Our staff enjoys the graphic abilities and work of the Design Pickle team. They always come through!
9 décembre 2025
Avis spontané
Réponse : Design Pickle
Hi Terry,
Thanks so much for the kind words! We’re glad your team enjoys the work and that we’re able to consistently come through for you. We really appreciate your support.
If you ever need anything we're here at help@designpickle.com.
We have had a great experience with…
We have had a great experience with Design Pickle. Our designer is very easy to work with, understands our requests, and is responsive. He does a great job.
19 novembre 2025
Avis spontané
Réponse : Design Pickle
Hi DJC,
Thanks so much for the kind feedback! We’re thrilled to hear you’ve had a great experience and that your designer has been easy to work with, responsive, and able to bring your requests to life. We’ll be sure to share this with them.
Timely turnaround on high-quality…
Timely turnaround on high-quality designs and excellent communication from designers
17 novembre 2025
Avis spontané
Réponse : Design Pickle
Hi Tamekia,
We’re glad your team is enjoying the work and that we can consistently deliver when you need us. We really appreciate you taking the time to share this!
hit or miss
hit or miss. the people are often not trained in design. maybe self taught so time is wasted with basic principles of placement.
also really wild interpretations of instructions that is like someone just guessing. i have an offshore team but DP doesn’t necessarily choose people that understand well.
1 septembre 2025
Avis spontané
Réponse : Design Pickle
Hi Angel,
Thanks for being honest about your experience. I’m sorry to hear that some of the design work hasn’t felt up to the mark.
If you ever feel like instructions are being missed or the work isn’t landing, we want to talk it through and adjust. We’re here to make sure you feel supported and paired with the right creative fit for your needs. Please reach out to help@designpickle.com.
We appreciate your feedback and the chance to keep improving.
horrible
horrible.
and they bill you and don't send receipts with the hopes that you forget (I did) and then won't give you a refund even though they know you didn't use the service.
1 avril 2025
Avis spontané
Réponse : Design Pickle
Hi Rhonda,
We’re sorry to hear about your frustration. Design Pickle is a subscription service that can be adjusted or canceled at any time directly through your account, and your billing date stays consistent. Receipts are automatically available in your account for every payment, so you always have a record of transactions.
We’d be happy to help walk you through how to access your receipts or manage your subscription so you feel fully supported.
If you have any further feedback, please reach out to our team at help@designpickle.com.
The variety of creatives and the…
The variety of creatives and the ego-free conversation is great. Clients want what they want sometimes, you know? Thank you again!
21 août 2025
Avis spontané
Réponse : Design Pickle
Hi Corey,
Thank you for sharing this! We love creating an ego-free space where collaboration thrives. At the end of the day, it’s about bringing your vision to life, and we’re grateful to be part of that process. We're always here if you need anything!
DP has built everything - websites, logos, slide decks, badges, merchandise, social media templates, corporate collateral of all kinds
What I have been able to build with Design Pickle is breath taking! I have used them for years and for multiple businesses and brands. I work with them very actively on a daily basis. I have also used other similar platforms, but they lacked the efficiency, quality and responsiveness. DP is a leader in their industry and my designers are FANTASTIC!
I am a raving fan of DP!
11 août 2025
Avis spontané
Réponse : Design Pickle
Deb, wow! Thank you for such an incredible review.
We’re honored to have been part of so many of your projects over the years and across multiple businesses. Hearing that you’ve been able to create so much with our team, and that you consider us leaders in the industry, means the world to us. We’ll make sure your designers see your kind words.
We’re so grateful to have a raving fan like you! As always, just let us know if you ever need any additional support at help@designpickle.com. 💚
Design Pickle, a design solution for today's world.
Design Pickle has quality designers that are ready to handle the requests. The business model just works and they are quick. The better you define your goals and ideas - they will only work faster, and creatively to get the job done. If you're a business that needs design, but not a full-time designer, this is an absolute no brainer. I'm confident we will be back one day.
7 août 2025
Avis spontané
Réponse : Design Pickle
Eddie, thank you so much for sharing this thoughtful review! We love hearing how well our designers and model worked for your needs. We couldn’t agree more: the clearer the goals, the more creative magic we can deliver. We appreciate your confidence in us and will be ready to jump back in whenever you need design support again (just hit up help@designpickle.com). 🤌
They go the extra mile!
6 août 2025
Avis spontané
Réponse : Design Pickle
Hi Allen!
We're always looking for ways to make your experience 11/10. Thanks for the great feedback and as always, hit up our success team if you need anything (help@designpickle.com).
💚 The Design Pickle Team
Design Pickle makes my life so much…
Design Pickle makes my life so much easier. With no design team in house, I know I can still get quality designs created quickly and always have beautiful promotional materials ready to go.
7 juillet 2025
Avis spontané
Réponse : Design Pickle
Hi Nicki,
This made our day! We love being your go-to design team on call. Reliable and always looking good—that’s the magic we aim for. Thanks for trusting us. 💚
Disappointed with the Lack of Creativity
My experience has been pretty disappointing. The designs I received lacked creativity and often felt like generic templates rather than thoughtful, original work. I found myself spending more time explaining revisions than it would’ve taken to just create something on Canva myself. For a service that promises to make design easier, it ended up adding more steps and frustration to my workflow.
1 juillet 2025
Avis spontané
Réponse : Design Pickle
Hi Tannaz,
Thank you for your honest feedback. We're truly sorry to hear that your experience felt more frustrating than helpful. Our goal is to make creative work feel easier and more effective, not like an extra step.
It sounds like the designs didn’t reflect the originality or brand alignment you were expecting. We’d really appreciate the opportunity to dig into what went wrong.
If you're open to it, please let us know at help@designpickle.com and we'll get a call scheduled with our support team.
Extremely Disappointed
Extremely Disappointed! I signed up for design pickle on a plan that supposedly provides 8 hours of daily design support. Over time I noticed productivity dropped so I tried to check the hours worked on my account. I was actually surprised that there was no client facing time tracking or hourly breakdown at all.When I called in to ask my rep told me the hours were "proprietary" and viewing them couldnt be shared. Despit their pricing being based on hours this raised a red flag.
later she scheduled another call just to "show" me the hours worked and all she did was share a google doc she wrote up manually. noy system tracking no transparency. completely unprofessional and borderline fraudulent.
to make things worse when I first signed in December, I was transitioning from another agency where I had been working. I was taking the same clients with me, which was a greed upon. But design Pickle refused to start my new account until I paid off a $13,000 balance that the previous agency owed them. I wasn't even the account holder yet I had to pay their balance to contunie using the same service with the same clients because "it would look fraudulent in their system" using the same customers that were on another account with a owed balance. I was just starting my bsuiness and had no chouce but to pay to avoid disruption.
after all that they still made me pay my own first month's fee short after. I tried to escalate this and explain the situation to management and c-level execs but nobody cared. Eventually I cancelled and honestly I dont regret it!
If you are looking for a professional, transparent service, this is not it.
1 avril 2025
Avis spontané
Réponse : Design Pickle
Hi Chandler,
Thank you for sharing your feedback.
From the start, we aimed to ensure full transparency around your plan details, billing structure, and terms of service. This information was reviewed and confirmed prior to activation.
At your request, we provided reports to give additional visibility into task progress and output. While our internal production data is proprietary (as is standard across the industry), these summaries were shared in good faith to support your needs.
Ahead of onboarding, we communicated the need to resolve your prior account balance. As the co-founder of the agency previously using the platform, you held responsibility for resolving that balance. This wasn’t an arbitrary charge, but a necessary step to ensure contractual and financial clarity for both parties moving forward.
During your time with Design Pickle, our team completed 563 design and marketing requests submitted by your organization. Of those, 98.94% received a positive satisfaction rating through our internal system, reflecting consistent quality and service throughout your subscription.
We stand by the work delivered and remain committed to clear, responsive communication every step of the way. If there's anything we can clarify, please don’t hesitate to reach out to help@designpickle.com.
This company makes beautifully branded…
This company makes beautifully branded marketing materials for my business.
19 mai 2025
Avis spontané
Réponse : Design Pickle
Thanks for the kind words, Tamekia! We're glad to hear our designers are helping bring your brand to life. It's what we love to do. We're here if you ever need additional support!
Love my Design Pickle team
Love my Design Pickle team! Wonderful designs, communication is excellent and so easy to deal with.
6 mai 2025
Avis spontané
Réponse : Design Pickle
Thanks so much, Renee! We're thrilled to hear you're loving your Design Pickle team. Great design and smooth communication are exactly what we aim for. We're always here to help if you need anything. 💚
We were sold a product that hasn’t…
We were sold a product that hasn’t lived up to expectations. There seems to be a clear disconnect between what the sales team promised and what the product actually delivers. While the design team and design services have been solid, the core issue lies in the product’s capabilities not aligning with what we were told during the sales process.
To make things worse, the price went up just a month after we signed up — so we're now paying more than expected for a tool that doesn’t perform as efficiently as advertised. Hoping we can update this soon.
17 avril 2025
Avis spontané
Réponse : Design Pickle
Hi Justine,
Thanks for taking the time to share this. We’re glad to hear the design team and services have been great, but we understand the frustration when the product doesn’t fully align with what was expected.
We would like to find a solution and understand where things are falling short, but we're having trouble finding your account with a first name. Could you please reach out to us at help@designpickle.com? Thank you so much!
Social Media Output is 10X!
As a Social Media Specialist managing multiple channels including C-Suite accounts for my organization's company channels, DesignPickle has made it possible to 10X my output and quality of work! They consistently execute on my vision perfectly and always complete the work within 1-2 business days depending on the size/difficulty of the request. Most issues, if any, are more my shortcoming than theirs (not selecting the right file type, post-request updates, shifting priorities, etc)
1 avril 2025
Avis spontané
Réponse : Design Pickle
Hi Maura, thanks so much for the awesome feedback! We’re thrilled to hear Design Pickle’s helping you boost both output and quality, especially across high-impact work like C-suite channels. Your clear direction plays a huge role, and we’re glad to be part of your process. 💚
Too expensive these days with less and…
Too expensive these days with less and less value each year.
1 avril 2025
Avis spontané
Réponse : Design Pickle
Hi Dillon—Thanks for the feedback. We’re sorry it hasn’t felt as valuable lately. We’re actively improving and would love to hear more about what’s missing so we can make it better. Please reach out to help@designpickle.com so we can assist.
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