Soanes Cycles Avis 

Great value for a front wheel, quick delivery. Pity the wheel did not include an inner tube protection tape. That would have been a good bonus.

Soanes have been a breath of fresh air. Having had a bad experience trying to buy a new bike from another retailer (after 3 weeks of chasing following the order - by email only, as 'phone off the hook - for news of where the bike might be, I was eventually told that the courier had "lost" it). So I Ordered a new bike at Soanes online last Saturday afternoon 30 mins before Soane's closing time, got a dispatch email first thing Monday, and the (really well packaged) bike arrived the next day at lunchtime. Best of all, the Soanes team actually answered the 'phone when I had cause to call them. Thanks for a good experience, would definitely return to Soanes in future.

Excellent straight forward no hassle service. We had previously ordered a bike from Evans Cycles in June and were expecting delivery in November - in November they cancelled the order. This was for my son's birthday which was in September and he had been patiently waiting for his new bike. He was devastated to hear this. Luckily, Soanes Cycles had a similar bike in stock - we ordered it, it arrived 3 days later and he is over the moon with it. Thank you!

Great deal on outgoing model year Genesis Equilibrium frame + fork, including free P&P.
Fast and efficient service: extremely well packaged and despatched immediately using a tracked next day delivery service.
Just how on-line shopping should be.

We couldn't fault the service we had when ordering my daughters bike online for her birthday. Ordered it late one evening & then spoke to a guy in the shop the following morning who ensured it was sent out that day so it was here in time for my daughters birthday. Excellent service

Great service, thank you!

Great service, ordered Wednesday afternoon arrived next day with free postage, absolutely brilliant.
Quality product at a bargain price
First time I've ordered from this company, very impressed.

I haven't used the item yet, but it arrived very quickly.
The item was at a much lower price than on another online retailer.
Only issue...No receipt in package..
Lucky I don't have to return it or it may have been a little difficult??

Friendly and Helpful. Thanks guys!

I got a bit lucky getting a good deal on an ex demo item, but it was ordered
at night and despatched the following morning. Lots of communication throughout. Very happy with the product. Thanks Soanes!

I ordered bike through eBay after speaking with the shop about the model, very knowledgeable and helpful. The bike arrived 3 days later (delayed by a day by courier, not the shop’s fault) and was packed very well. Set up easy and quick, bike in perfect condition. I’ll check with Soanes first when sourcing next bike.

Outstanding service. Fantastic bike. Thanks!

Delivery earlier than expected, frame was well packaged, perfect condition with a great paint job.
Very impressed, thankyou,

Very helpful staff. Very happy with my purchase

Great price. Quick delivery.

Great customer service and quick delivery

Great bike and speedy delivery in these strange times. Thank you.