Great service throughout the entire process. Great comms, with a lovely and efficient customer service team. The units look great and are going to make such a difference next summer. Really nice insta... Voir plus
L'entreprise a répondu
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Great service throughout the entire process. Great comms, with a lovely and efficient customer service team. The units look great and are going to make such a difference next summer. Really nice insta... Voir plus
L'entreprise a répondu
This company is fantastic. Been with them for 6 years. They fitted and regularly service our boiler. Nothing is ever too much trouble. Couple of days ago needed a new pressure relief valve. All sorted... Voir plus
The appointment was easy to book and the service was carried out very efficiently. Due to gas pipe laying in our road, vehicle access to our house was not possible but Drew, the engineer, and his app... Voir plus
Excellent professional service..polite & left our home as he found it......explained what had been done & gave us all info required...a credit to diamond gas
We are a family run renewable energy company based in Fareham, Hampshire. Our approach has always been to provide an honest, trusted and reliable service to our clients and this has supported our business growth over the last 16 years. At Diamond Green Energy we ensure that all of our engineers are kept up to date with all the latest training offered by manufacturers, ensuring that our customers receive nothing but the best service. As a MCS registered company, we also offer you peace of mind. We strive to continually keep up to date with industry changes and new and innovative products that are entering the market so that we can offer our clients the best possible energy saving solutions. If you would like to discuss renewable energy solutions for your property or business
Unit 4, Apex Centre, Speedfields Park, PO14 1TP, Fareham, Royaume-Uni
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A répondu à 100 % de ses avis négatifs
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I had no texted advance warning for arrival and the engineer came in an unmarked van, which initially made me uncomfortable. However, the engineer carried out a good service
Very efficient professional service. Only criticism is that I was expecting to be notified of time frame the day before service
Excellent service, reliable and always give plenty of time to get the appointment booked.
We recently had a Toshiba multi-split air conditioning system installed by Diamond Green Energy, and the whole experience has been excellent from the initial enquiry through to installation.
A big thank you to Charlotte, who has been incredibly helpful throughout the process. She was always quick to respond to any questions and kept us updated every step of the way. Ian has also been fantastic, offering advice and talking through different options as we expanded our plans for the system.
I have to admit I probably wasn't the easiest customer! I phoned up quite a few times with questions, changed my mind on a couple of things, and even started discussing future expansion plans before the current installation was finished. Despite all that, everyone was incredibly patient, helpful and accommodating. Nothing ever felt like too much trouble, and they were always happy to take the time to explain everything and help me make the right decision.
Our installer, Matt, was brilliant. His workmanship was excellent; everything was installed neatly and professionally, and he clearly takes real pride in his work. He answered all of my questions, explained how the system worked, and discussed future options with me without any pressure. It's clear he really knows his trade.
The installation itself is incredibly tidy, both inside and out. The outdoor unit is mounted neatly, the pipework is very well finished, and the indoor units look like they've always been part of the house. We also received all the commissioning paperwork afterwards, which gave us confidence that everything had been tested and installed correctly.
We've already noticed a huge difference in comfort around the house. Even with just the first few units installed, the difference has been amazing, and we're now planning to add even more in the future.
It's rare these days to find a company where everyone from the office staff through to the engineers is so friendly, knowledgeable, and genuinely cares about doing a good job. The customer service has been just as impressive as the quality of the installation.
I wouldn't hesitate to recommend Diamond Green Energy to anyone considering air conditioning. Thank you again to Charlotte, Ian, and Matt for making the whole experience such a positive one.

Réponse de Diamond Green Energy Ltd
Soon as he walked in he got on with his work well done having a good team
Mark was a credit to the Diamond Green Energy Company.
He was very pleasant and professional and carried out the service of our Vaillant Combi boiler thoroughly.
He answered all our questions and gave us the reassurance that all was in good working order by the time that he had finished carrying out the service.
I would highly recommend Diamond Green Energy!
Diamond Green Energy did an outstanding job installing our home solar panel system, and we are extremely happy with the results.
The whole team was excellent from start to finish. Cameron made the sales process informative, professional, and straightforward, while Sam provided excellent post-installation support and has been first class throughout. The installation itself was carried out efficiently and to a very high standard.
Throughout the project, the team kept us well informed, were always on top of everything, and were quick to answer any questions we had. Their communication and customer service were excellent from beginning to end.
A special mention goes to the installation team, including Dec and Arthur. Dec did an excellent job installing the panels, working in extremely hot weather conditions while maintaining a high standard of workmanship. Arthur, the electrician, also carried out a superb installation and wiring job, ensuring everything was completed neatly, professionally, and with great attention to detail.
It was clear that everyone involved took pride in their work and cared about delivering a quality installation.
I would highly recommend Diamond Green Energy to anyone considering a solar panel system or looking for honest advice, expert recommendations, and a company that provides excellent service from start to finish.
The engineer was very professional and helpful.
Another good job done, as always.
I would like more notice of accurate time of arrival please as we usually have holidaymakers in residence and they need time to plan--many have pets with them. I am under annual contract with the company so we have a rough idea of date already.
Thank you
The engineer was on time - polite and friendly.
Very efficient service that ticked all the boxes.
Great service from Diamond, it was only a very small job so pleased we got the service so fast, we can rely on Diamond, now I have passed Diamond to daughter, I am sure she will get the help that I did. Thank you so much.
Very well run company
Keeps u informed all the way of the job.
Polite staff
Very professional and helpful, I have been with Diamond Green Energy for a number of years now and am very happy with the service and after service that they provide.
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