Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
One of Australia’s foremost diamond traders, Diamond Exchange has more than 100 years of combined experience to bring you only the best in quality and value.
Coordonnées de contact
Best Quality and Prize
Excellent Quality with best prize. You will have a great experience with.
18 juin 2020
Avis spontané
Horrible ongoing experience
Customer service was fantastic in the lead up to buying the diamond. Laura spent a lot of time educating me on the basics of diamonds as neither my husband or I had any idea what we were looking for. As soon as the diamond was chosen paperwork was signed however they became slow in regards to communication.
I was told my diamond would be near colourless and that to the naked eye you would not see any colour, when I arrived in store I was shocked at how yellow the diamond was. The refund policy for a large diamond is nearly non-existent so I am now stuck with an engagement ring that I do not like. (Thanks Laura)
Poor quality jeweller is used, I have had to send ring back twice in 12 months both times due to poor craftsmanship. A stone fell out of band 2 weeks after it had been replated, and I had to pay for the replacement because they claimed I shattered the stone (I must be stronger than I realised!) I asked for a letter from the jeweller to explain this so I had proof for insurance and I did not receive it. They also refuse to disclose which jeweller they use so that should be a red flag in itself.
At this stage I am unsure if I was even sold a real diamond, I am going to take the rings to a gemologist to find out if they can find the GIA inscription because I bought a jewellers loupe and have not been able to identify it.
If you have a look at the profiles of the people that leave glowing 5 star reviews on Google, you will see that they have not reviewed any other businesses which leads me to believe they are fake accounts.
I really think it is worth paying the extra money and going to a reputable jeweller, especially if it is for something like an engagement ring that you have to live with every day.
3 novembre 2019
Avis spontané
in poker you are not give win money…
in poker you are not give win money stable price when customer win why running match you are not open price of faver team
7 octobre 2019
Avis spontané
Fantastic Experience
Diamond Exchange did a fantastic job making my ring with a beautiful diamond. I was a little unsure about ordering online but my husband talked me into it. I had very specific requirements in what I wanted for my diamond and Laura was really helpful sourcing the perfect diamond.
24 décembre 2015
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.