Really happy with 2 out of 3 products . The hexa hours ring and the starlit enchant ring were just gorgeous but the celestial swirl ring was slightly disappointing in that it looked much more subst... Voir plus
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Ive only ever had one issue with the company and they fixed it immediately. The postage was a bit slow on a separate package and they immediately tracked it down and reassured me and gave me any info... Voir plus
Had the ring from here less than two week, and the silver coating is already coming off, not worth the money paid, not happy at all. Beautiful ring it just last long before it has that tarnished look
L'entreprise a répondu
Yes they are cheap, but they arrive from china in Ali express packaging meaning they are even cheaper qaulity than advertised. They state 925 sterling silver, yet rings tarnished to copper ans turned... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Luxury Without The Markup 💎
Écrit par l'entreprise
- Enjoy luxury craftsmanship at an accessible price, offering high-quality jewelry that shines without the inflated cost.
Free Returns & Exchanges 📦
Easy & Simple
Our return policy allows you to return your order for any reason within 30 days from delivery, and you'll receive a full refund, no hassle, no worries.
Coordonnées de contact
Royaume-Uni
- support@diamoray.com
- diamoray.com
3,5
Moyen
155 avis
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Super sparkling rings
I saw these beautiful rings and decided to take a chance and ordered 3. They arrived quickly and are really eye catching they actually sparkle more than my genuine ring. I’m very pleased
12 avril 2026
Avis spontané
I haven’t received it yet:
I haven’t received it yet! Should I have? If so poor customer care.
Why are you asking me how it looks?
23 avril 2026
Avis spontané
Réponse : DIAMORAY
Dear Mrs Murchie,
Sorry for any confusion.
Could you kindly let us know what you are referring to? The invitation mentioned relates to your previous order placed on April 9th, which has been delivered. Your current order is still in transit.
If you would like any further information regarding the current shipment, you can contact us at support@diamoray.com and we'll look into and concerns you may have.
Best Regards,
DIAMORAY
Had the ring from here less than two…
Had the ring from here less than two week, and the silver coating is already coming off, not worth the money paid, not happy at all. Beautiful ring it just last long before it has that tarnished look
9 avril 2026
Avis spontané
Réponse : DIAMORAY
Dear Consumer,
Thank you for your message.
We are sorry to hear this has happened. This is not the experience we want for our customers.
To help keep jewellery looking its best, we recommend avoiding contact with water, perfumes, lotions, and cleaning products, as these can affect the finish over time. You can also view our Jewellery Care Guide here: https://www.diamoray.com/pages/jewelry-care
Please contact us at support@diamoray.com with your order details, and we will be happy to arrange a free replacement for you.
Looking forward to resolving this.
Best Regards,
DIAMORAY
Got my bing
Easy to prefer, came fast.
Packaging was disappointing.
But ring was amazing, beautiful and clingy!
Love it
16 avril 2026
Avis spontané
Nice rings but I ordered one in silver…
Nice rings but I ordered one in silver and Inreceived it in gold. Smaller that in the pictures but they are cutes
7 avril 2026
Avis spontané
Réponse : DIAMORAY
Dear D L,
Thank you for your feedback.
We are sorry to hear you received the wrong color. Please contact us at support@diamoray.com so we can correct this for you straight away.
If the ring also feels smaller than expected, we can also help with an exchange if needed, including larger carat size options.
Looking forward to your response.
Best Regards,
DIAMORAY
Beautiful items
Beautiful items. Have lots of jewellery from Diamoray! Outstanding quality 👌
8 avril 2026
Avis spontané
Quick delivery
Quick delivery, Quick response, beautiful items would recommend
18 avril 2026
Avis spontané
5 star service as usual.
Ive only ever had one issue with the company and they fixed it immediately. The postage was a bit slow on a separate package and they immediately tracked it down and reassured me and gave me any info I needed. Complete trust in the company and the products are amazing!
21 avril 2026
Avis spontané
Really happy with 2 out of 3 products
Really happy with 2 out of 3 products . The hexa hours ring and the starlit enchant ring were just gorgeous but the celestial swirl ring was slightly disappointing in that it looked much more substantial in the product video but unfortunately in real life you have to search for the sparkle.
11 avril 2026
Avis spontané
Communication
Communication with the diamoray company was very helpful. When I asked the solution for my problems they answered me very quickly. The ring and the necklace were very beautiful!
1 avril 2026
Avis spontané
Gorgeous ring..
Gorgeous ring... bit large but love it.. Will order another..please do other coloured stones
11 avril 2026
Avis spontané
Such a good company and great customer service!
Such a good company with excellent customer feedback when I received only part of order they responded immediately to say sent out order in separate packages. The order was quick to be delivered and Wow I am so impressed. I had ordered before and have not been disappointed. The quality of the jewellery is fantastic and I take the jewellery on hols instead of my real diamonds.
18 avril 2026
Avis spontané
Amazing Service and Support
Amazing Service and Support, extremely fast!
Awesome products…highly recommend and will be purchasing again
18 avril 2026
Avis spontané
Excellent communication and resolve.
17 avril 2026
Avis spontané
I ordered from diamoray and did not…
I ordered from diamoray and did not received the order, but diamoray sent me a replacement free of charge
So happy with their services
14 avril 2026
Avis spontané
I love all your products I have 2 rings…
I love all your products I have 2 rings 1 pair of earrings and a bracelet I will be buying more from you 💕
31 mars 2026
Avis spontané
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