Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
2,2
8 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
AVOID
Ordered and received, after several weeks mind you, ‘R is for Rolex’ but…..
It came damaged. Pierced through several pages. Tried contacting customer service. Apparently CS is NON-EXISTENT! Have never heard from them nor received replacement.
AVOID!!!
I bought books from Diaper Book Club back in July. They took forever to ship, and then I received a notice from them that they'd been delivered when a) they never arrived and b) the shipping company shows they never arrived.
I've reached out directly and they have not yet responded.
Purchased a book two weeks out from Father's Day as a gift. After more than a week, I still hadn't heard anything about shipping or received communication of any kind. I emailed the company asking to cancel my order. I received no response back but did see that my order was refunded through my credit card statement. Overall communication is awful and I wouldn't chance buying from them again.
I bought a book and chose express shipping (for $30!!) with DHL Express in order to get it in time. This was two weeks ago.
Earlier this week I sent an e-mail to their support, I got no reply but shortly after I got an e-mail saying my order has been shipped. That was a lie... the tracking link first of all is for UPS, not DHL, and after 4 days, this is the message that still meets me on UPS's tracking link site "UPS doesn’t have possession of the package yet. Estimated delivery date will be available as soon as we get the package."
These are unserious scammers, stay away from them.
Unresponsive customer service and terrible delays on shipping
Received a misprint of the book, emailed company twice, reached out on Instagram, attempted contact with no return. Book is missing two pages A/B and has repeats of C/D.
Zero contact from the company about a replacement or refund.
-Company has now reached out and is sending a replacement book (Feb 19/2024) Will update review upon arrival!
- March 1 - Received replacement book and it’s in good condition with no misprint. Very happy with the results.
I bought the book "R is for Rolex" on December 13. I have not received the book and have not gotten any information on the status of the shipment. I have written to them on Instagram and email, but they ignore the messages. Despite all this, they continue to post announcements on Instagram.
I honestly think it's a scam.
No communication whatsoever at their customer support or social media. Seems to not care at all. Shipment takes way longer than promised
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.
