Either you've had your number skimmed or you're scammers yourselves. Just got an aggressive call from the number listed at this company telling me they were from the 'disrepair team's when I queried i... Voir plus
L'entreprise a répondu
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Either you've had your number skimmed or you're scammers yourselves. Just got an aggressive call from the number listed at this company telling me they were from the 'disrepair team's when I queried i... Voir plus
L'entreprise a répondu
+443300272880 spam calls keeps calling from similar numbers really distressing please stop allowing your service to be used like this breech of TPS.Ongoimg for over a week! Over 55 calls showing as 03... Voir plus
L'entreprise a répondu
Sham company, outright nuisance callers pretending to be genuine... DON'T trust them.... GRR
Incoming landline call from 'Heating Services' in Manchester, December 20, didn't feel right, arriving at the exact moment I was repairing my boiler! Discovering it to be routed via the Irish DiDWW w... Voir plus
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Écrit par l'entreprise
11 The Haven, K36 R983, Malahide, Irlande
A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Sham company, outright nuisance callers pretending to be genuine... DON'T trust them.... GRR
Either you've had your number skimmed or you're scammers yourselves. Just got an aggressive call from the number listed at this company telling me they were from the 'disrepair team's when I queried if she knew disrepair meant break she asked aggressively if I thought this was a joke. Well that did make me laugh, she hung up.

Réponse de DIDWW
Harassing calls every day refusing to hang up. Insulting me, making me say key words to get him off the phone. Team of bullies. Recorded the calls and Reported to Police

Réponse de DIDWW
We are a long-term customer who contacted support to add an additional seat to our existing account. What should have been a straightforward request turned into a lengthy and frustrating exchange that exposed serious issues with the company’s pricing policy.
The entire case was handled by Justinas Juzuitis (Senior Customer Care Representative). While he was polite and responsive, the outcome clearly highlights a structural problem with pricing transparency and fairness, rather than an individual support issue.
During the conversation, we were informed that adding new seats would result in a price increase of approximately 500% compared to the existing seats on our legacy plan. This kind of increase is extremely difficult to justify from a business perspective—especially for long-term customers who have not received any substantial new functionality or added value that would explain such a jump.
It also became evident that:
- Existing customers are penalized for growing.
- Pricing rules are no longer clearly published or visible on the website.
- Conditions and discounts are negotiated manually and case by case.
- Any future change in the number of seats must be handled internally by support, creating uncertainty and lack of control for the customer.
Most importantly, there is no clear or predictable long-term pricing model. This makes it impossible for a business to plan ahead or assess costs with confidence. As stated during the exchange, under these conditions it becomes more reasonable to consider migrating to another platform rather than expanding within the current one.
Finally, it is worth mentioning that the mobile application has been problematic from the very beginning. In our experience, it has never worked reliably and has consistently failed to meet basic usability expectations. Fortunately, there are third-party applications that partially work around this limitation, but relying on external tools to compensate for core functionality issues is far from ideal.
The core issue is not support quality, but a pricing policy and product experience that lack transparency, consistency, and respect for long-term customers. A sustainable SaaS relationship should reward loyalty and growth—not discourage it through unclear pricing and unstable tools.
Until pricing becomes transparent, stable, and aligned with fair commercial standards, we cannot recommend this service to businesses that plan to scale.

Réponse de DIDWW
Probable Caller ID Spoofing from a DIDWW Ireland Ltd supplied connection number 0208 073 1956. Relentless ringing from this unsolicited number, DIDWW as a communications company should be able to Police their network to prevent this harassment of innocent people.

Réponse de DIDWW
Scam call, avoid! Asking for my details...as if I would give them!

Réponse de DIDWW
Received several scam calls over a few weeks that all lead back to this company. Now I appreciate they may not be actually making the scam calls but surely they have something in their tecnology that can do more to prevent this.
Also when I tried to report it directly to DIDWW they wanted me to provide them with my mobile number in order to make the report. I am sorry but I do not know you and I do not trust you to protect my information. Given the level of scam calls seemingly linked to your business why on earth do you think I am going to willingly provide you with my number?
Also you do not need my number to investigate a scam number that many many people are reporting. A little time spent on Google has located many people reporting the same number over and over. Just investigate the number, you do not need my details.

Réponse de DIDWW
SENDS SCAM AND SPAM OUT TO MY TELEPHONE - SCAM COMPANY NEEDS SHUTTING DOWN

Réponse de DIDWW
Scam facilitators. Constant spam/scam calls through this "service".
I disagree with their privacy policy and won't be furnishing them with personal details.

Réponse de DIDWW
Awful company who indulge in numerous scam/fraud calls. When you get in touch with them all they want is more of your info- email/phone numbers/address etc. Stay clear of them.

Réponse de DIDWW
I keep getting a series of Calls from this company who operate for many companies and all of them I believe are scams. Not one of these numbers leave a message on my answerphone in which case I don’t return the call. I just block it.
I believe if there are genuine callers, they will leave a message or their name and I will call them back quite happily.

Réponse de DIDWW
They called me and instead of talking, just played music. As if people don’t have better things to do with their day. It’s just harassment.

Réponse de DIDWW
15 spam/scam called from 3 different numbers in less than 4 hours. Every single one of them has this 'company' as its provider. Maybe vet your customers

Réponse de DIDWW

Réponse de DIDWW
Had no interaction with this company, suddenly getting multiple calls from different numbers all relating to this company! Surely against the law and classed as harrasment

Réponse de DIDWW
Aggressive. Threatening. Unsolicited Calls.
Blocked and reported.

Réponse de DIDWW
STAY AWAY. DISASTER . using unknown to me through another RESELLER, they failed to get a new number and asked mental questions that were easy find online. Then decided to close the account had for years NO warning. Now with another provider 95% cheaper....yes 95% cheaper and no scammy business ways. ....STAY AWAY and check who is your reseller to them. Ask your provider and if your direct with them oh my .... UPDATE since the reply from DIDWW I re-asked the reseller " I completely understand how upsetting it must have been, especially considering the impact on your business. Unfortunately, the rejection came directly from our service provider, DIDWW, and we were not given the option to override their decision. We realize this led to an unexpected and costly disruption for you, and I sincerely apologize for that." Who is lying? mmmm me thinks DIDWW. * as stated now with another provider 90% cheaper)

Réponse de DIDWW
We bought 3 DID's with DIDWW just last week, paid for the numbers added our credit card, next thing we wake up with an email from Aira:
We regret to inform you that your account has not been verified by our Legal Department in accordance with DIDWW Terms and Agreements, Clause 2.7. As a result, we are unable to provide you with service.
Thank you for your understanding.
Best regards,
Aira Masecke
No reason of why account was cancelled no email of refund ..

Réponse de DIDWW
I'm asked to be honest with my review, It's a shame this company can't be honest. I have received numerous scam calls and, so far, have managed to aviod actually falling for any. When I look up the numbers the vast majority trace back to numbers owned by this company. I do not believe that they are so incompetent that they can't do anything about it. The profit from the scammers is obviously keeping them going.
Thanks to DIDWW for their standard response. My opinion of them remains the same. Despicable company.

Réponse de DIDWW
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