Dine & Play Avis 

634
TrustScore 3.5 sur 5

3,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

After trying to use my membership several times, I’m appalled to see Dine & Play act so unprofessionally on social media by liking inappropriate videos. These videos are sexual, explicit and dis... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Tucked away in a cozy corner, this restaurant has a charming ambiance that instantly makes you feel at home. The menu is extensive, making it hard to choose! I opted for the masala dosa, which was pe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I rang customer service as my app stated that my card had expired. Through my call I found out that my membership has been extended by a further year & I needed to log off & log back in again to recei... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

No company is perfect but the measure of a good company is how they respond when something goes wrong. My Dine club card had not turned up several weeks after I'd paid for it. I e-mailed customer se... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Restaurants & bars

Écrit par l'entreprise

Looking for great discounts on your ideal dining experience? Grab your friends, family or partner and get amazing restaurant discounts with Dine!


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

634 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,7

Tous les avis

(634)

1 avis reçu au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very helpful customer service

Very helpful customer service. Tayne answered all my questions professionally. Thanks!

3 mars 2022
Avis spontané
Logo de Dine & Play

Réponse de Dine & Play

Hi Colin, Thank you for taking the time to review the service you received. Tayne will really appreciate your lovely comments 😊

Noté 5 sur 5 étoiles

Registering problems

Had trouble with registering this
Morning so rang helpline and spoke
To Emma. So efficient, had it all sorted
In 5 minutes. Brilliant

23 février 2022
Avis spontané
Logo de Dine & Play

Réponse de Dine & Play

Heya Jan. What lovely feedback! Thanks ever so much. Always here for you should you need us!

Noté 5 sur 5 étoiles

Good phone response

Had some questions about the service and spoke to Tayne on the phone. He fully answered my questions in a very nice manner and simplified what I needed to know. Thanks.

21 février 2022
Avis spontané
Logo de Dine & Play

Réponse de Dine & Play

What a DELICIOUS review, M.G! Thank you. We’re really glad Tayne was able to assist you.

Noté 5 sur 5 étoiles

Tayne was very helpful assisting us…

Tayne was very helpful assisting us with the app - sadly none of the restaurants we chose to call today were accepting the card but our local Loch Fyne still does so that will be our next lunch out

9 février 2022
Avis spontané
Logo de Dine & Play

Réponse de Dine & Play

Hi there, Helen. We are sorry that this was your experience with Dine on this occasion. It’s really important that we get to the bottom of this for you. Please get in touch with us at enquiries@dineclub.co.uk and supply us with the details. We will be happy to investigate this for you. That being said, thank you for you lovely review and happy Dining!

Noté 5 sur 5 étoiles

Very happy .

I could not down load your app on my phone for some reason.So I contacted you and your adviser arranged for someone to contact me to arrange getting a card all went well very good service all round .Thankyou
Brian Wiley CM35EU

8 février 2022
Avis spontané
Logo de Dine & Play

Réponse de Dine & Play

Hey Brian! Thank you so much for your feedback, we really appreciate it. We hope you continue to enjoy. Happy dining 😊

Noté 5 sur 5 étoiles

Thanks Tayne managed to have a lovely…

Thanks Tayne managed to have a lovely meal with your assistance in resolving the app issue

Take care

4 février 2022
Avis spontané
Logo de Dine & Play

Réponse de Dine & Play

Hi AF. Thank you for taking the time to review the service you received. Tayne will really appreciate your lovely comments 😊

Noté 5 sur 5 étoiles

Thank you Tayne

Thank you Tayne - Boundless rep suggested i call you to assist registration with 'DINE' - you talked me through the whole process on PC and then Mobile App. You were very patient and helpful. Many thanks. M.F.

25 janvier 2022
Avis spontané
Logo de Dine & Play

Réponse de Dine & Play

Hi Michael. Thank you for taking the time to review the service you received. Tayne will really appreciate your lovely comments 😊

Noté 5 sur 5 étoiles

a big shout out …

Thank you Ella Busk for answering my query so clearly and efficiently.

6 janvier 2022
Avis spontané
Logo de Dine & Play

Réponse de Dine & Play

It’s always so nice to hear such lovely feedback from our members. Thank you, Chrissie! We will let Ella know about your kind review.

Noté 5 sur 5 étoiles

Accessing my Dine membership…

I could not access my Dine membership but Tayne sorted out the problem really quickly. Thank you!

17 décembre 2021
Avis spontané
Logo de Dine & Play

Réponse de Dine & Play

Hi Susan. Thank you for taking the time to review the service you received. Tayne will really appreciate your lovely comments 😊

Noté 5 sur 5 étoiles

Excellent

Excellent we use this a lot

14 décembre 2021
Avis spontané
Logo de Dine & Play

Réponse de Dine & Play

Hi there, Norma. Super happy to hear this! We hope you continue to enjoy those delicious discounts!

Noté 5 sur 5 étoiles

Excellent

Excellent! Always easy.

14 décembre 2021
Avis spontané
Logo de Dine & Play

Réponse de Dine & Play

Heya Chrissie. What lovely feedback! Thanks ever so much. Always here for you should you need us!

Noté 5 sur 5 étoiles

Truly Professional customer interface

Query with membership access was dealt with very efficiently and professionally. Helped me change a couple of parameters and ensured the system was working correctly - excellent service.

9 décembre 2021
Avis spontané
Logo de Dine & Play

Réponse de Dine & Play

Hey Johnh! Thank you so much for your feedback, we really appreciate it. We hope you continue to enjoy. Happy dining 😊

Noté 5 sur 5 étoiles

Very Good Customer Service

Ella was very helpful in sorting out an issue with my account.
Very polite and sorted the problem quickly.
Highly recommended

30 novembre 2021
Avis spontané
Logo de Dine & Play

Réponse de Dine & Play

Let’s all go and get 25% off dinner and drinks to celebrate! 😉 Thank you for your wonderful review, Gareth! We’ll be sure to pass your lovely comments on to Ella.

Noté 5 sur 5 étoiles

New membership through Boundless

I wished to activate my new membership through Boundless but the system wouldn't accept it as I had an existing membership which I thought had lapsed. Ella sorted out the problem so I'm now up and running with the new membership. Thanks Ella.

29 novembre 2021
Avis spontané
Logo de Dine & Play

Réponse de Dine & Play

What a DELICIOUS review, Alan! Thank you. We’re really glad Ella was able to assist you.

Noté 5 sur 5 étoiles

New Dine membership application

After becoming a Dine Club Member I was unsure how I got proof of membership for the restaurants & Sol at Dine HQ was very helpful in explaining how it all worked & how to produce proof of my Dine membership. Well done Sol & thanks.

25 novembre 2021
Avis spontané
Logo de Dine & Play

Réponse de Dine & Play

It’s always so nice to hear such lovely feedback from our members. Thank you, Wendy! We will let Sol know about your kind review.

Noté 4 sur 5 étoiles

New DINE membership

As I was unable to download the DINE app, Ella and Tayne sorted out my application satisfactorily. Ella could not take my payment due to the constraints of home working.

24 novembre 2021
Avis spontané
Logo de Dine & Play

Réponse de Dine & Play

Hi Alison. Thank you for taking the time to review the service you received. Ella and Tayne will really appreciate your feedback. I hope we've managed to sort everything with the payment for you now 😊

Noté 5 sur 5 étoiles

I received an invite to join the Dine…

I received an invite to join the Dine Club through my Boundless magazine. As a older lady who lunches - it is a treat to be a member.
I spoke to Twayne - a member of the team- as my phone has not the facilities to download the app. He very patiently explained that a card would be sent to me as an alternative, and today I have received the said card. It was just lovely to talk to and correspond with a caring young gentleman

23 novembre 2021
Avis spontané
Logo de Dine & Play

Réponse de Dine & Play

Let’s all go and get 25% off dinner and drinks to celebrate! 😉 Thank you for your wonderful review, Mrs Flannigan! We’ll be sure to pass your lovely comments on to Tayne.

Noté 5 sur 5 étoiles

Help to get started on Dineclub

Tayne was very patient and helpful with getting me signed up to use Dineclub.

23 novembre 2021
Avis spontané
Logo de Dine & Play

Réponse de Dine & Play

Hi Stephen. Thank you for taking the time to review the service you received. Tayne will really appreciate your lovely comments 😊

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus