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Dining Solutions Direct Avis 

292
TrustScore 4.5 sur 5

4,6

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Noté 5 sur 5 étoiles

We have been having Dining Solutions products for over 15 years. Martin, our agent is always very cheerful and knowledgeable about the products. If he doesnt have something we would like he will alway... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have just had a visit from Ionut Daskalu from Dining Solutions Direct. For many years now he has been calling every few months with very excellent frozen produce. He is an excellent salesman, livel... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We’ve been using DSD for a very long time and throughout that period John has been our delivery person. He is totally reliable and a very friendly character, who is a credit to DSD. We started by buyi... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Tonight we had the cod witch was so pumped up with water when frozen,after defrosting it was half the size,then after cooking in foil with lemon,butter and pepper it did shrink again,so will not be or... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de produits alimentaires
  2. Magasin de produits surgelés
  3. Service de commande de repas en ligne

Écrit par l'entreprise

Welcome to Dining Solutions Direct. Dining Solutions Direct (DSD Food Group) is a UK food delivery business headquartered in Wellington, Somerset, specialising in high-quality frozen food, sold with personal service direct to customers’ doors. We have built our reputation around friendly, knowledgeable service, consistent product quality, and making it easier for busy households to keep their freezer stocked with great-tasting food. We operate as a UK limited company and work through a growing network of local distributors who serve customers in person, building long-term relationships rather than relying on one-off online transactions. That personal approach is a big part of what makes DSD different. Many of our customers have been with us for years and value being able to deal with someone who knows their preferences and can recommend products that suit their household. Our range includes a broad selection of frozen fish, seafood, chicken, meat products, ready-to-cook meals and family freezer favourites, with popular lines often including products such as prawns, sea bass, chicken kievs, salmon and other easy midweek meal options. Customers regularly tell us they value the quality, convenience and reliability of our service, especially when life is busy, and they want good food available at home without the hassle of shopping around. What sets us apart is the combination of doorstep convenience and personal service. We are not just a faceless online retailer or supermarket freezer aisle. Our team takes time to explain the products, recommend suitable options, and help customers choose food that works for their family, freezer space and routine. We focus on quality products, repeat service and building trust over time. If you need support, product advice or help with an order, customers can contact DSD directly through our normal business contact channels. We aim to provide responsive, helpful service both at the point of sale and afterwards. At DSD, we believe good food and good service still matter. Our goal is simple: to deliver quality frozen food with a personal touch.

Écrit par l'entreprise

Dining Solutions Direct delivers restaurant-quality meat and fish straight to your door, at prices that make sense. We specialise in premium frozen produce, personally delivered by dedicated local distributors who get to know you and your preferences. No subscriptions, no gimmicks, just consistently great food, reliable service, and customers who order again and again because it’s worth it.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

292 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,6

Tous les avis

(292)

273 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Fantastic!

Fantastic customer service and great selection, love the direct to door high quality food! Moon is such a gem too!

6 juillet 2026
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Réponse de Dining Solutions Direct

Thank you so much, Molli! We're delighted you're enjoying the direct-to-door quality and that Moon has made such a great impression. We really appreciate your kind words and look forward to serving you again soon!

Noté 5 sur 5 étoiles

Excelent food & agent

We have been having Dining Solutions products for over 15 years. Martin, our agent is always very cheerful and knowledgeable about the products. If he doesnt have something we would like he will always arrange to come back when convenient. The food is always of excelent quality with a great variety of meats with clear labeling and cooking instructions. It is a joy to do business with DSD and Martin

5 juillet 2026
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Réponse de Dining Solutions Direct

Thank you so much, Alan! We're delighted Martin's cheerfulness, knowledge and flexibility have made such a difference over the past 15 years, and that the labelling and cooking instructions have been helpful too. We really appreciate your continued loyalty and look forward to many more years!

Noté 5 sur 5 étoiles

Easily available good frozen food

We have just had a visit from Ionut Daskalu from Dining Solutions Direct. For many years now he has been calling every few months with very excellent frozen produce. He is an excellent salesman, lively, cheerful informative and not unduly pushy. My wife and I have enjoyed the various products we have chosen. It is quite useful to have them in reserve for any emergencies. Being old we find doorstep delivery very handy.

9 juillet 2026
Avis spontané
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Réponse de Dining Solutions Direct

Thank you so much, David, for such a kind review and for your loyalty over the years! We're delighted Ionut's cheerful, informative visits continue to bring you great produce, and that having a stocked freezer gives you peace of mind. We really appreciate you and your wife's support.

Noté 5 sur 5 étoiles

Very polite guys asked if I would like…

Very polite guys asked if I would like to buy quality fish and meat. Their van was well equipped and clean. They showed me a range of frozen foods. I chose swordfish and at no time was I under pressure to purchase. The fish I purchased is delicious and I will buy from them again.

6 juillet 2026
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Réponse de Dining Solutions Direct

Thank you so much, Sheilah! We're delighted you enjoyed the swordfish and that our team gave you a relaxed, no-pressure look at the range. We look forward to welcoming you back again soon.

Noté 4 sur 5 étoiles

Very nice man Very persuasive

Very nice man Very persuasive, bought 2 boxes, food looks good, interesting to try before committing to state taste and quality, very expensive would be better if boxes was cheaper and not so many items in a box

9 juillet 2026
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Réponse de Dining Solutions Direct

Thank you, Jeanette! Glad you enjoyed meeting our rep and trying the food. Really useful feedback on pricing and box sizes too - we'll pass it on, as we know flexible, smaller options make it easier to try new things. We hope you'll give us another go.

Noté 5 sur 5 étoiles

This is a must try

This is a must try! Simply the best food! Minted lamb is my favourite! John is just great to deal with! 👍

9 juillet 2026
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Réponse de Dining Solutions Direct

Thank you so much, Joy! We're delighted the minted lamb has become a favourite and that John has made dealing with us such a pleasure. We really appreciate your kind words and look forward to seeing you again soon!

Noté 5 sur 5 étoiles

Good food reliable and punctual timing…

Good food reliable and punctual timing on delivery.

10 avril 2026
Avis spontané
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Réponse de Dining Solutions Direct

Thank you, Jonny! We're pleased the food and delivery timing have been reliable for you. We appreciate your support and look forward to seeing you again soon.

Noté 5 sur 5 étoiles

The food is excellent we have enjoyed

The food is excellent we have enjoyed . The fish, the meat and the desserts!
The service from Martin the rep who appears just at the right time when we need to replenish with a lovely smile and very good advice. A big thank you to him.
Sheila and Pete

23 juin 2026
Avis spontané
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Réponse de Dining Solutions Direct

Thank you so much, Sheila and Pete! We're delighted you're enjoying the fish, meat and desserts, and that Martin always seems to appear right when you need to restock, with a smile and great advice too. We'll be sure to pass on your thanks to him. We really appreciate your support.

Noté 5 sur 5 étoiles

Ionut is always very friendly and…

Ionut is always very friendly and professional and the Dining Solutions Direct
Products are fantastic, tasty and good value. We have been buying from Dining Solutions Direct for some years now.

8 juillet 2026
Avis spontané
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Réponse de Dining Solutions Direct

Thank you so much, Debbie, for your continued support over the years! We're delighted Ionut is always so friendly and professional, and that you find our products fantastic, tasty and good value. We really appreciate you.

Noté 5 sur 5 étoiles

Very highly recommended!

We know the person who delivers this company's excellent food to us as John the Fish Man. It's always a pleasure to see him, not just because of the great food he offers but also because he is so positive, upbeat, interested and enthusiastic. He remembers what we like and don't like and always has new recommendations for us to try.
So we get the benefit of varied, excellent quality food products alongside exceptional service.
I can't recommend Dining Solutions and John highly enough.

8 juillet 2026
Avis spontané
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Réponse de Dining Solutions Direct

Hi Simon,

Thank you so much for your fantastic review and recommendation.

We’re delighted to hear how much you enjoy the food and the service you receive from John, or as you know him, John the Fish Man.

It’s great to know he remembers your preferences, brings new recommendations, and makes each visit such a positive experience.

Thank you again for choosing Dining Solutions Direct and for your continued support. John will be thrilled with your kind words.

Noté 5 sur 5 étoiles

Quality of food is excellent

Quality of food is excellent, the service from Martin 4000 is second to none, always happy and helpful,will definitely continue to use

8 juillet 2026
Avis spontané
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Réponse de Dining Solutions Direct

Hi Stephen, thank you for your great review. We’re really pleased to hear you’re enjoying the excellent food quality and that Martin 4000 continues to provide such helpful, friendly service. We really appreciate your continued support.

Noté 5 sur 5 étoiles

We’ve been using DSD for a very long…

We’ve been using DSD for a very long time and throughout that period John has been our delivery person. He is totally reliable and a very friendly character, who is a credit to DSD. We started by buying frozen fish, but now we purchase a variety of frozen foods such as turkey crown, beef joints, chicken Kiev, squid etc, but the one item we always buy exclusively from him are the king prawns, which are just fantastic. However, we find all the products to be top quality, and we’ve never been disappointed. John is a very hardworking and nice person, who is always willing to go out of his way to help us if we need something urgently.

7 juillet 2026
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Réponse de Dining Solutions Direct

Hi Tudor, thank you for such a fantastic review and for being loyal customers for so many years. We’re delighted to hear that John has looked after you so reliably and with such friendly service throughout that time. It’s great to know you enjoy such a wide variety of our products, especially the king prawns. We’ll make sure John sees your kind words, and we really appreciate your continued support.

Noté 5 sur 5 étoiles

Excellent quality.

Excellent food, fish & meat are exceptional, you get what you pay for & if you are not happy they will give you a refund. All food is of a very high standard & an excellent service right from delivery from Martin 4000.

4 juillet 2026
Avis spontané
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Réponse de Dining Solutions Direct

Hi Debbie, thank you for your excellent review. We’re really pleased to hear you enjoy the quality of our fish, meat and wider range, and that Martin 4000 provides such great service. We really appreciate your support.

Noté 5 sur 5 étoiles

Great product range, great service

We've been enjoying Dining Solutions Direct products for several years now, particularly the great range of fish. Martin offers a brilliant service, delivering to us within a couple of days of a text message. So easy and efficient.

5 juillet 2026
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Réponse de Dining Solutions Direct

Thank you so much, Martha! We're delighted to hear you've been enjoying our fish range over the years, and that Martin's quick, efficient service - delivering within a couple of days of your text - has made things so easy. We really appreciate your kind words and look forward to serving you again soon!

Noté 5 sur 5 étoiles

Delicious food easy to cook.

We’ve bought from DSD since Martin Lahe first arrived on our doorstep over 17 years ago. Always courteous and cheerful and undoubtedly a great asset to DSD. We chat about our families before he shows us the delights of his van. There is no pressure to buy and we’re always happy to stock up the freezer with the delicious food. Invariably we purchase our favourites, butter milk chicken - just perfect, and steak and ale pies - real comfort food! Occasionally we try something different and are not disappointed. Thank you DSD and Martin for making life a little easier.

Reading other reviews, I note that some people have problems fitting the boxes into their freezers. I take the contents of the box, in their bag, out of the box then tear off the instructions from the box and put it in the bag. It now takes up much less room in the freezer. Hope this helps.

4 juillet 2026
Avis spontané
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Réponse de Dining Solutions Direct

Thank you so much for such a wonderful review, and for sharing your freezer tip - that's really helpful and we'll pass it along! It's lovely to hear Martin has been such a warm, welcoming face at your door for 17 years, and that the buttermilk chicken and steak and ale pies have become firm favourites. Thank you for your loyalty - we look forward to seeing him at your door for many more years to come!

Noté 2 sur 5 étoiles

Tonight we had the cod witch was so…

Tonight we had the cod witch was so pumped up with water when frozen,after defrosting it was half the size,then after cooking in foil with lemon,butter and pepper it did shrink again,so will not be ordering any more

4 juillet 2026
Avis spontané
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Réponse de Dining Solutions Direct

Thank you for letting us know, Angie, and we're really sorry the cod didn't live up to expectations - that's not the experience we want you to have. We'd like to make this right, so please do get in touch with us directly so we can look into it. We hope you'll give us another chance.

Noté 5 sur 5 étoiles

Food review

Had the southern fried chicken - absolutely delicious and had great service by my local fish man Aaron. Great value for money as you get lots of portions in a box. Definitely worth it!

4 juillet 2026
Avis spontané
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Réponse de Dining Solutions Direct

Thank you, Alice! So pleased to hear you loved the southern fried chicken and that Aaron looked after you so well - great value with generous portions is exactly what we aim for. We look forward to serving you again soon!

Noté 5 sur 5 étoiles

Martin Lahe’s arrival with all the…

Martin Lahe’s arrival with all the delicious food is a life saver especially at the start of the school holidays. Thoroughly recommend Dining Solutions. Penny Jarvis

4 juillet 2026
Avis spontané
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Réponse de Dining Solutions Direct

Thank you so much, Penny! We're so glad Martin's visits and our food have been such a help, especially with the school holidays upon us. Thank you for the lovely recommendation - we look forward to seeing you again soon!

Noté 5 sur 5 étoiles

Delicious food

Delicious food, beautifully flavoured! Top quality and big portions. Rep knew his products, friendly and knowledgeable on how to cook them. Would definitely buy again. 5 star all round

31 mai 2026
Avis spontané
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Réponse de Dining Solutions Direct

Hi Heather,

Thank you so much for your lovely 5-star review. We’re really pleased to hear you enjoyed the food, the flavour, the portion sizes, and the quality.

It’s also great to know our rep was friendly, knowledgeable, and helpful with cooking advice. We really appreciate your support and look forward to serving you again.

Noté 5 sur 5 étoiles

High quality product

High quality product. Really professional experience, Moon was a very likeable guy and knew his products very well.

27 juin 2026
Avis spontané
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Réponse de Dining Solutions Direct

Thank you, Stephen! We're delighted to hear you had such a great experience. Moon really does know his products inside out, and it's wonderful to hear that his warm, professional approach comes through so well. We look forward to seeing you again soon!

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