Incredibly impressed by the service. I called up to see if I had purchased express postage with my new home machine. The lovely gentle on the phone saw that I didn't but said he would post express... Voir plus
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Lisez les avis des autres
As soon as we came to the place, the guy came to us and took us to the machine that we wanted, and also made a delicious coffee, he showed us the place were they roast the coffee and finally we made... Voir plus
Brand new Melitta Caffeo machine broke down within a month or so. When I contacted the company for service, there was poor communication, requiring numerous chase-up calls. Finally when the machine... Voir plus
Sold me a dodgy coffee machine now refuses to refund the money, insists on half value store credit to buy another faulty machine. Their director Michel thinks he's a smart scammer but scammers alwa... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Di Pacci Coffee Company is the biggest coffee machine retailer in Australia with more than 10,000 varieties of coffee machines, grinders & accessories.
Coordonnées de contact
97-99 Chapel Street, 2196, Roselands, Australie
- (02) 9758 0760
- support@dipacci.com.au
- dipacci.com.au
3,7
Moyen
78 avis
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Good company to deal with
Good company to deal with. Goods were shipped fast and any problems were sorted quick.
29 mars 2018
Avis spontané
stop harrasing me with emails
29 mars 2018
Avis spontané
Didn't have the colour I ordered
Didn't have the colour I ordered. Didn't contact me to let me know. Had to chase them up to find out when it would be available for pick-up
29 mars 2018
Avis spontané
I bought the EDM Techinika profi coffee…
I bought the EDM Techinika profi coffee machine with the ECM S-Automatik 64 grinder at a good price from Di Pacci Coffee Company. Great coffee machine and grinder combo. Great to deal with Michael.
Delivery was later than advised but apart from that it's been great to finally get the coffee machine and grinder- ECM definitely have the quality and looks and now enjoying amazing coffee each day.
26 mars 2018
Avis spontané
Poor service. Accessories not returned with repair. Brand new Melitta Caffeo machine broke…
Brand new Melitta Caffeo machine broke down within a month or so. When I contacted the company for service, there was poor communication, requiring numerous chase-up calls. Finally when the machine was serviced, the brand new accessories that came with the machine were not returned with the machine. e.g milk spout tube, card insert explaining which coffees use which beans. Despite repeated contact to chase this up, nothing was returned.
25 mars 2018
Avis spontané
Were honest and upfront ,were waiting…
Were honest and upfront ,were waiting on delivery of machine I wanted,it was delivered within the time frame expected ,simple and hassle free transaction, received what I ordered.
24 mars 2018
Avis spontané
Online coffee machine purchase
Great service. Promptly sorted out a problem.
23 mars 2018
Avis spontané
Easy Transaction
Great product and easy transaction. Big store and range of products. Worth checking out.
23 mars 2018
Avis spontané
Excellent to deal with, recommended
Excellent to deal with. Fast delivery, good product. Recommended.
22 mars 2018
Avis spontané
Great online store - spare parts needs tweaking
Very easy to purchase my coffee machine. I pre-ordered the machine, and once it was available it shipped the next day.
My only gripe is that the machine spare parts (for servicing) are hard to find in AU. I would have throught that Di Pacci would have them for a machine that they sold.
22 mars 2018
Avis spontané
No ordinary coffee
Owning and operating a mobile café makes it of paramount importance to have a reliable coffee machine that produces a high standard beverage for my customers and that's exactly what my WEGA does. I would have no hesitation recommending them to anyone for professional or personal use.
22 mars 2018
Avis spontané
Work great and machine always sparkles
22 mars 2018
Avis spontané
Didn't have stock of the item I ordered…
Didn't have stock of the item I ordered even though their website said they did. Customer service after that point was good though.
22 mars 2018
Avis spontané
Excellent
Ordered my grinder, it was in stock and was despatched and delivered in three days.
22 mars 2018
Avis spontané
Awesome delivery service and product!
22 mars 2018
Avis spontané
Won’t use again
Decent price, but terrible service with the pickup. Many staff waiting around but none of them cared enough to provide any assistance.
22 mars 2018
Avis spontané
order was recived and processed as…
order was recived and processed as expected, product delived withou incident.
22 mars 2018
Avis spontané
Happy with my purchase
Happy with my purchase. Great customer service and quick delivery.
22 mars 2018
Avis spontané
Great range and quick service.
22 mars 2018
Avis spontané
Great service and a great price
Great service and a great price
Highly recommended
22 mars 2018
Avis spontané
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