The result of the manicure was a disaster. It barely lasted 12 hours-without doing any chores. Gradually started to chip. I tried to slightly change the application in case I was doing sth wrong, bu... Voir plus
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Lisez les avis des autres
Tried this on a whim during lockdown when salons were shut. The dipping motion felt awkward at first, my nails looked slightly uneven that first week, but the formula actually held better than I antic... Voir plus
Tested this against what I'd normally expect from a budget product and came away genuinely surprised by how much better it performed. The system feels sturdy, the colors stick around, and I haven't en... Voir plus
Returns policy took longer to understand than expected since the website doesn't spell out the full terms upfront. Once I submitted my request though, processing happened within five business days and... Voir plus
2,3
Bas
78 avis
A répondu à 16 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Muy decepcionada
Muy decepcionada, el esmalte al día siguiente está quebrado y se sale desde la punta de la uñas, he probado diferentes técnicas además de la que ellos aconsejan, tutoriales y demás y sin resultados.
Haber ahora que hago con todo lo que compré. Espero que DIPME me dé una solución.
1 septembre 2025
Avis spontané
Pésimo estafa total
Pésimo estafa total, no son los mismos colores y no duran ni 24 horas y para quitar lo resto que te queda pegado flipas más de 5 horas y aún hay pegotes en las uñas se rompe de las puntas el mismo día pero lo que queda no sale ni con una lima fuerte!!!!
20 septembre 2025
Avis spontané
Não entregam nem dão explicações
Fiz uma encomenda no dia 19/08, confiando no que prometia o site: entregue em 2 dias úteis. Até ao momento (dia 29/08) ainda não recebi nada. Já tentei falar com o apoio ao cliente através do email fornecido, no entanto quando respondem são arrogantes e não apresentam qualquer solução. Como não tenho código de rastreio, nem sequer posso ligar para a transportadora para saber se realmente têm ou não a minha encomenda.
Não recomendo
19 août 2025
Avis spontané
Hice un pedido y nunca llegó
Hice un pedido y nunca llegó. Les escribí y me dijeron que no tenían stock. Menos mal que elegí forma de pago contrareembolso que sino me llego a quedar sin dinero. Muy mala empresa
22 août 2025
No recibí el pedido, mala atención
Hola
Me gustaría dar mi opinión sobre el producto pero ni siquiera he podido recibirlo. Hice mi pedido, en la web pone que tarda de 1 a 3 días laborales en llegar. Me llegó un mensaje diciendo que el pedido había sido enviado. Esperé pero al pasar 5 días y ver qué no llegaba escribí para pedir info. Me contestan (en una frase literal) que hay algunos productos que están agotados y que mi pedido se va a retrasar. Respondí pidiendo explicaciones, como se ha podido enviar mi pedido si los productos están agotados y me responden en tres frases que es correcto que mi pedido no ha sido enviado aún y que hay productos del pedido que están agotados. Que puedo cancelar o esperar. Si yo no llego a escribir no sé hubieran puesto en contacto conmigo. No me dicen cuánto tiempo ni nada más. Por supuesto he anulado. A ver si hay suerte.
13 août 2025
Penoso
Penoso. Siguiendo los pasos y tutoriales queda raro. Algunas uñas bien, otras no uniformes. El color no es ni parecido. Me puse un naranja y queda rojo. No se secan en 20 segundos y la duración menos que un esmalte normal. Soy esteticista y no una aficcionada. No lo recomiendo.
10 juillet 2025
Avis spontané
Réponse de DDDDD
Thank you for sharing your feedback with us. We’re very sorry to hear that your experience didn’t meet expectations, especially as a professional in the beauty field. Your opinion is incredibly important to us, and we regret that the results didn’t reflect the quality we aim to provide.
If the color appeared different or the finish was uneven, it’s possible that there was an issue with the specific powder or how it interacted during application. We’d love to look into this further and offer a replacement for the shade that didn’t match, as well as assist you with any technical tips that might help improve consistency across all nails.
Our powders are designed to dry quickly and last longer than traditional nail polish, so we completely understand your disappointment. Please reach out to us at office@dipme.eu so we can offer personalized support and a solution that better reflects the level of quality and service we stand for.
We truly hope to have the chance to turn this experience into a positive one.
Kind regards,
The DipMe Team 💜
I see all these 5star reviews and I…
I see all these 5star reviews and I feel stupid. What am I doing wrong? I didn’t want to judge from the first time so I’ve tried a few more. My nails look horrible. They are not even they are bumpy and not look good at all. I’ve tried to file and then not to file but nothing works. And they chip on the second or third day. I was so excited when I ordered as I hate going to the salon but now I’m so disappointed
25 juin 2025
Avis spontané
Réponse de DDDDD
Thank you for your honest feedback, and we’re truly sorry to hear that your experience didn’t match your expectations. Please don’t feel discouraged. Achieving salon-quality results at home can take a bit of trial and error, especially in the beginning. We’ve all been there, and we’re here to help.
Bumpy texture and early chipping are usually signs that a few small tweaks to the prep or application process might be needed. This can include how the base is applied, whether the nail surface is fully dehydrated before starting, or how the layers are built and sealed. Our team would be more than happy to walk you through the steps and offer personalized guidance to help you get the smooth, durable finish you were hoping for.
We’re so sorry to hear how disappointing this has been, especially after your initial excitement. Please don’t give up. You’re not alone, and we’re confident we can help turn this experience around. Just email us at office@dipme.eu and we’ll gladly support you with tailored tips, replacements if needed, or anything else that might help.
Your satisfaction means everything to us. 💜
Kind regards,
The DipMe Team
Pésimo
Pésimo, quedan grumos, mucho polvo desperdiciado, al dia siguiente descascarillado... Nada recomendable. Además solo tienen 14 dias para devolver el producto. Yo tarde 3 semanas para reclamar y aqui estoy con todo sin poder devolver los colores que no he utilizado. Pésimo. Ellos prometen 3 semanas de uñas intactas pero no puedes devolver si no estas contento con el resultado.
5 juin 2025
Avis spontané
Réponse de DDDDD
Thank you for sharing your experience with us. We’re truly sorry to hear that the results didn’t meet your expectations. Uneven texture, powder waste, and early chipping are definitely not the results we aim for, and we'd love the opportunity to help improve your experience.
Issues like grittiness or flaking can often be resolved with a few adjustments to the application process, such as how the base is applied or how the powder is tapped and sealed. We’d be happy to guide you step by step to achieve the smooth, long-lasting finish you were expecting.
Regarding the return window, we understand your frustration. Our policy allows returns within 14 days of delivery, but even if that period has passed, please reach out to us at office@dipme.eu. We’re always happy to explore alternative solutions, whether it’s troubleshooting support, product guidance, or other options to make things right.
We truly value your satisfaction and hope to have the chance to turn this experience around.
Kind regards,
The DipMe Team 💜
Qué decepción!
Qué decepción!
Llevo años haciendo manicuras y pensaba que sería una nueva herramienta. Me siento estafada, es un producto horrible, no vale para nada, no consigo que las uñas estén perfectas más de 24 horas, pero a los 4 días es un desastre. no vale para nada. Se siguen los pasos, se utilizan los productos correctamente, y lo he probado de varias formas, varias capas, pero nada, el resultado es un desastre.
2 juin 2025
Réponse de DDDDD
Thank you for taking the time to share your feedback. We’re truly sorry to hear how disappointing your experience has been. We completely understand your frustration, especially after following all the steps and still not getting the lasting results you were hoping for.
When chipping happens so quickly, even with correct use, it’s often due to small factors in prep or sealing that can make a big difference. We’d love to walk you through a few personalized tips to help improve durability and get that smooth, long-lasting finish you were expecting.
We’re here to help and would really appreciate the chance to turn this experience into a positive one. Please feel free to email us at office@dipme.eu so we can assist you further with detailed guidance, alternative product suggestions, or other solutions.
Your satisfaction is incredibly important to us.
Kind regards,
The DipMe Team 💜
A minha foi uma má experiencia.
A minha foi uma má experiencia.. começou na entrega e continuou na qualidade dos produtos, a broca elétrica de oferta por ter gasto o valor superior a 90euros veio estragada quando relatei à empresa foi me dito que por ser oferta não poderia ser troca. Para além disso já é a 4ª vez que faço as unhas e elas começam a estalar por vezes logo no dia a seguir, era suposto durar perto de 4 semanas mas nem 1 dura... enfim, não recomendo.
9 avril 2025
Réponse de DDDDD
Thank you for taking the time to share your experience. We’re truly sorry to hear about the issues you encountered, both with the delivery and the quality of the products. This is certainly not the experience we want for our customers.
Regarding the electric drill, we completely understand your frustration. Even though it was a gift with purchase, we want you to be able to enjoy and use all the tools we send. Please email us at office@dipme.eu and we’ll be happy to send you a replacement.
As for the durability of your manicures, we know how disappointing it is when the results don’t last as expected. If the nails are chipping soon after application, it’s often related to small factors like nail prep, powder application, or sealing technique. We’d love to guide you step by step to help you achieve the long-lasting results you were hoping for.
Your satisfaction matters to us and we’re here to help in any way we can.
Kind regards,
The DipMe Team 💜
Zeer slechte service
Zeer slechte service! Mijn pakket kwam binnen alsof ermee gegooid is, doos, flesjes, potjes en elektrische vijl was kapot. Alles is aangetast door de olie die door het pakket is gelopen.
De poeder werkt totaal niet (waarschijnlijk door de olie) het klontert, totaal niet zoals de filmpjes. De kwaliteit is zeer slecht. De nagels breken achter elkaar!
€88,00 weggegooid.
Hun reactie is, u had het pakket niet moeten aannemen. We vergoeden 2 flesjes olie uit coulance.
NOOIT dat zij nog 1 cent aan mij verdienen!
7-8-2025 P.S.: Niet na een half jaar met een zogenaamde oplossing komen! Of mijn hele bestelling degelijk opnieuw of mijn geld terug was toen de oplossing en dat zal het nu nog steeds zijn. NIKS van de bestelling is te gebruiken. De Electrische vijl was na 2x normaal gebruik al afgebroken. Alle dip kleuren klonteren en dus niet te gebruiken en flesjes die krijg je niet normaal open na 2x gebruiken, want dan breken de kwastjes af en heb je enkel de dop vast! 0,0 kwaliteit!
7 février 2025
Réponse de DDDDD
Thank you for sharing your feedback. We’re truly sorry to hear about the condition in which your package arrived and the experience you've had since then. This is absolutely not the standard we aim to deliver.
Unfortunately, the damage was due to poor handling by the courier service, and we completely understand your frustration. We are already in the process of changing our delivery partner to ensure better service and avoid issues like this in the future.
Damaged items caused by leakage or mishandling during transport are something we take seriously. We regret that our initial response left you feeling unsupported. Please reach out to us again at office@dipme.eu and we’ll be happy to offer a more complete solution, including replacing any products that arrived damaged.
We also want to help with the powder application. If it’s clumping or not performing as shown in our tutorials, it may be related to product contamination or other factors that we can address together.
Your satisfaction matters deeply to us. We hope you’ll allow us the chance to improve your experience.
Kind regards,
The DipMe Team 💜
Experiência frustrante
Há muito tempo procurava uma alternativa ao gelinho e, quando descobri o Dipme, acreditei ter encontrado a solução ideal. Comprei um kit completo e segui cuidadosamente todos os passos, assistindo a tutoriais para garantir a melhor aplicação. Infelizmente, a experiência tem sido extremamente frustrante.
Mesmo seguindo todas as instruções, o resultado é inferior ao de um verniz comum: as unhas não ficam uniformes, o processo é demorado e o pó fino espalha-se por todo o lado. Além disso, a durabilidade está muito aquém do prometido – no máximo, três dias sem lascar, muito longe das três semanas anunciadas. A remoção também é complicada, semelhante à dificuldade de retirar gelinho com acetona.
Sinto que foi uma perda de dinheiro e só gostaria de ser reembolsada.
2 février 2025
Réponse de DDDDD
Hello and thank you for your feedback.
We are truly sorry to hear about the issues you've experienced with the product. We understand how frustrating it is when the results don't meet your expectations, especially after carefully following the instructions and tutorials.
We want to assure you that we can help you achieve better results. We have thousands of satisfied customers who have achieved stunning results, and we are confident we can help you do the same. If you reach out to us, we can provide advice on how to apply the product properly to ensure better durability. Additionally, we can send you a digital guide or videos with step-by-step instructions to help you get the best results possible.
Regarding your request for a refund, we sincerely apologize for your dissatisfaction. Please contact us at office@dipme.eu, and we will review your situation and assist you in resolving it.
We truly value your feedback, and we are committed to improving our customer experience.
Kind regards,
The DipMe Team ❤️
Un disastro
Mi sono approcciata a questa tecnica piena di speranza ma è un vero disastro.
Il giorno stesso diverse unghie si sono scheggiate e rovinate . La rimozione è difficile e lascia le unghie stressate e sfibrate. Lo spray per rimuovere lo smalto si è rotto e anche i tappi dei liquidi. La polvere pur facendo attenzione va ovunque e fa si che sia necessario aspirare la casa dopo averla usata. Un vero incubo. Mi ritengo una persona paziente e con molta manualità ma questa tecnica mi ha davvero stressata e messa alla prova. Attenzione l'effetto crosta è quasi assicurato e la durata è davvero discutibile. Non ne vale la pena.
29 janvier 2025
Réponse de DDDDD
Hello and thank you for your feedback.
We are truly sorry to hear about the negative experience you had with our product. We understand how frustrating it is when things don’t go as expected, especially after approaching it with hope and patience. We sincerely apologize for the issues you encountered with chipping nails, the removal process, and the mess caused by the powder.
We always strive to ensure a positive experience for our customers, and we are sorry that we fell short in your case. To help improve the application and durability, we recommend using the base powder and bond to create a stronger bond and prevent premature chipping. Additionally, we can provide tips and guidance on the proper application technique to achieve the best results.
If you have any further concerns or would like assistance, please reach out to us at office@dipme.eu. We are here to help and make sure you have a better experience moving forward.
We truly value your feedback and will take it into consideration for future improvements.
Kind regards,
The DipMe Team ❤️
Una semana bien. Suerte con los colores
Como actualización a mi mala primera impresión: Con el kit inicial, mal, no me duraba más de un día o dos. He probado con la base en polvo como paso adicional, por recomendación de ellos, y así sí funciona, al menos una semana sin problema. Eso sí, el kit inicial por sí sólo no sirve. El tema de los colores ya es otra cosa, es difícil elegir, ya dentro de las propias fotos hay a veces discrepancias en el tono. En los dos pedidos me han llegado tonos completamente diferentes a los que pone en la imagen, una lotería.
18 janvier 2025
Avis spontané
Réponse de DDDDD
Thank you for sharing your experience. We’re sorry to hear about the issues you’ve faced with the DipMe system. Chipping is often caused by skipping the base powder step, which is essential for creating a durable foundation. If you don’t already have a base powder, we’d be happy to send you one for free to improve your results.
Please allow us a second chance to make this right. Email us at office@dipme.eu with your order details and photos, and we’ll assist you step by step. If you follow all the steps and still don’t achieve the desired quality, we’ll refund your money. We’re here to ensure your satisfaction!
Kind regards,
The DipMe Team ❤️
I bought it for my wife and she was…
I bought it for my wife and she was really excited. Now i am buying for my mother because my wife loves it.
1 décembre 2024
Avis spontané
Réponse de DDDDD
Thank you so much for sharing your feedback! The opinions of our customers are important to us!
If you have any questions, you can contact us at office@dipme.eu.
Kind regards,
The DipMe Team ❤️
Niet bestellen
Pakket met 5 kleuren besteld, waaronder pumpkin pie, een zacht oranje kleur. Tot mijn verbazing krij ik een neon oranje opgestuurd. Dit gemeld bij de klantenservice en krijg als reactie dat er lichte kleur verschillen kunnen zijn. Nog een keer gemaild dat ik dit geen licht kleurverschil vind en krijg zonder aanhef een kortingscode gemaild voor, ik gok, 10%.
Daarnaast bladdert de nagellak na 2-3 dagen al af. Geen aanrader.
5 août 2024
Réponse de DDDDD
Thank you so much for taking the time to share your experience with us. We’re truly sorry to hear about the issues you’ve encountered. We understand how disappointing it can be to receive a color that doesn’t match your expectations. While slight variations in color can occur, receiving a shade that is so different is definitely not acceptable.
We’re happy to share that we’ve identified and fixed this issue to ensure greater accuracy between the colors displayed on our website and the products you receive.
As for the chipping, this is usually caused by a missing base powder or improper sealing. If you need guidance or additional products like a base powder, we’d be happy to send one to you for free and assist with step-by-step instructions to improve durability.
Please email us at office@dipme.eu, and we’d love the chance to make this right. Whether it’s a replacement, further assistance, or another solution, we’re here to ensure your satisfaction.
Kind regards,
The DipMe Team ❤️
Geweldig
Ik vindt de slechte reacties heel onterecht, ik gebruik verschillende merken en deze is kwa aanbrengen iets minder flexibel, maar blijft zeer zeker het langst zitten. En niet te vergeten prachtige kleuren!
17 juillet 2024
Avis spontané
Réponse de DDDDD
Thank you so much for sharing your feedback! The opinions of our customers are important to us!
If you have any questions, you can contact us at office@dipme.eu.
Kind regards,
The DipMe Team ❤️
Bad quality of products
I bought the starter kit with the 6 colors a month ago. The products are bad. Within a month, I did 4 applications with 2 different colors, following the instructions exactly. Within 3 days, the product "broke" on almost all nails, causing it to stand up and not only look rough, but also damaged my nail. It is very difficult to remove and you cannot keep a uniform manicure for more than 2-3 days. The customer service in Greece at least is not helpful at all. I asked for a refund as stated on their website and they rightly rejected it because the products were used. But how can I test them if I don't use them? I also have 4 colors closed. Don't prefer it.
23 mai 2024
Réponse de DDDDD
Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience with our products and customer service didn’t meet your expectations. Chipping and lifting within a few days isn’t typical and can often be resolved with adjustments to the application process, like ensuring proper use of the base powder and sealing the edges. We’d love to assist you step by step to achieve smoother, longer-lasting results.
We also want to sincerely apologize for your experience with our customer support in Greece. We’ve taken measures to improve our service in that region to ensure a more helpful and responsive experience for all our customers. Please email us at office@dipme.eu, and we’d be happy to assist further, whether it’s offering personalized tips, additional products, or exploring other solutions.
Your satisfaction is our top priority, and we hope to have the chance to turn your experience into a positive one.
Kind regards,
The DipMe Team ❤️
Fatal
Fatal, me compré un kit de inicio con 5 colores. No es fácil de ponerlo, queda fatal, después de intentarlo 5 veces, verme mil tutoriales pa ver q estaba haciendo mal más o menos lo logre, quedó feo. Y a los dos días ya tenia 4 uñas picadas o con el esmalte quebrado. No lo compren!
16 avril 2024
Réponse de DDDDD
Thank you so much for sharing your experience with us. We’re truly sorry to hear about the challenges you faced with the application process and the durability of the manicure. We completely understand how frustrating it can be, especially when you’ve put so much effort into trying to get the perfect result.
The DipMe system does require a few specific steps to ensure a smooth and long-lasting manicure. Chipping or cracking after two days may happen if the base powder is not applied or the edges aren’t properly sealed. We’d love to send you a free base powder and provide detailed, step-by-step guidance to help you achieve better results.
To make things even easier, we’ve recently added tons of new educational materials and video tutorials designed to help our customers perfect their manicures at home. These resources can make a big difference, and we’re confident they’ll help you get the flawless nails you deserve.
Please don’t hesitate to reach out to us at office@dipme.eu. We’d love the opportunity to assist you and turn your experience into a positive one. Your satisfaction is our top priority!
Kind regards,
The DipMe Team ❤️
TERRIBLE! NO COMPRÉIS!!!
TERRIBLE! ¡NO COMPRÉIS, ES UN TIMO!!
Me llegó un frasco vacío y me lo volvieron a enviar. El otro día lo probé y es una auténtica guarrería. El activador se lleva los polvos y queda fatal, luego se queda duro y se rompe como cristal. Para quitarlo se lleva la uña. Peor no te lo puedes imaginar. TIMO CARO!! Ojalá leáis esto y no tiréis el dinero como hice yo.
22 mars 2024
Réponse de DDDDD
Thank you for sharing your feedback, and we’re incredibly sorry to hear about the issues you’ve faced. Receiving a defective product and having a poor experience with the application is absolutely not what we want for our customers, and we sincerely apologize for the frustration this has caused.
Regarding the empty bottle, we understand how upsetting this must have been, and we’re glad we were able to send you a replacement. As for the issues with the application and removal, this is certainly not the standard we expect, and we would love to help guide you through the correct steps to achieve the best results.
The powder should not come off when applying the activator, and if it does, it’s often due to the technique or product application. We’d be happy to send additional instructions or offer a replacement product if needed. If you’re not satisfied with the results, we also offer a solution to make things right.
Please email us at office@dipme.eu with your order details, and we will do everything we can to assist you. Your satisfaction is important to us, and we want to ensure you have a positive experience with DipMe.
Kind regards,
The DipMe Team ❤️
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