Dippin' Daisy's is pure joy in a cup! As a shopaholic, I crave instant gratification, and their soft-serve treats deliver exactly that. The flavors are bold and vibrant, from classic vanilla to exotic... Voir plus
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Lisez les avis des autres
Customer service team was SOOOOOO helpful!! I had a major issue with USPS, which was not Dippin' Daisy's fault at all, but without hesitation they shipped me an entirely new order at no extra charge.... Voir plus
L'entreprise a répondu
This is an awful company that markets itself as sustainable while lying about where it’s suits are manufactured. Their Instagram bio says “made in California”. I also emailed them to ask where the sui... Voir plus
L'entreprise a répondu
Dippin’ Daisey’s is just the BEST!! I emailed before purchasing to ask some sizing questions and the response was quick, warm, and very helpful :) The items I purchased are excellent quality and even... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Shop Dippin' Daisy's for swimwear. We are size-inclusive, sustainable, and high quality. Click here to learn more about our company.
Coordonnées de contact
10420 Rush Street, 91733, South El Monte, Etats-Unis
- (626) 782-7620
- hello@dippindaisys.com
- dippindaisys.com
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Strict Returns and Quality Concerns
I’m looking forward to a special trip and wanted to find the perfect swimsuit for it, so I decided to try out Dippin’ Daisys. I loved the variety of styles they have available, and I liked the idea of supporting a smaller company instead of just going with the big names. But, things didn’t quite go as planned, and I wanted to share my experience.
The store's policy on returns and exchanges is pretty strict. You only get one chance to return or exchange something. That's pretty tough, especially when you're shopping online. We all know it can be hit or miss with sizes and fits, and this is even more true for swimsuits.
I knew about their policy before I bought anything, but I figured I'd be fine. I got a top and bottom, and while the bottoms were great, the top just didn't do it for me style-wise. I decided to do a one time exchange, feeling confident that I would end up with a swimsuit I was satisfied with. This has not been the case.
I chose a new top and bottom, making sure they were both listed as the same color and size. But when they arrived, the colors were off. Plus, the bottom, which was supposed to be the same style as my first pick, fit differently.
The quality also left a lot to be desired. The swimsuits had too much fabric in places, and the sewing was pretty sloppy, causing bunching and the seams to roll—not exactly what you're looking for in a swimsuit; especially one that cost $100+ in total. When I asked if I could return them, given the issues, they only allowed another exchange, not a refund. And yep, the final set has the same problems.
I’m really disappointed, and I won’t be shopping at Dippin’ Daisys again. I was genuinely excited about their stuff and really wanted to back a smaller business. Maybe with feedback they can fine-tune their policies and quality control, but until then I’ll be looking elsewhere for swimwear.

Réponse de Dippin' Daisy's
Bizarre, rude customer service, astronomical shipping
I had been eyeing products on this site for over a year and finally made a purchase. First of all, for an online-only store, I think it’s shady to charge so much in shipping. Almost 9 dollars each way? Especially for bathing suits, which are likely to have a higher than average return rate. I reached out to their customer service because truthfully I just couldn’t believe that. For USPS? They never replied to me. Two weeks later I responded to my original email basically saying that the customer service was awful because they couldn’t even reply to my email. They immediately responded and simply said “please try to avoid sending multiple emails to us.” So, that’s interesting. All in, extremely rude customer service experience and wildly expensive (and slow!) shipping for pretty average products. Not to mention, they received my return weeks ago and I still haven’t been refunded. On principle I’ll never give them my business again.

Réponse de Dippin' Daisy's
Material is good and shipping didn’t…
Material is good and shipping didn’t take to long

Réponse de Dippin' Daisy's
didn’t receive what I ordered
I placed an order and heard nothing for a week. Then I received a refund notification and saw that they refunded JUST THE TOP of a matching SET with no warning, saying it was out of stock. They didn’t even apologize for the inconvenience. Customer service was incredibly unhelpful and wouldn’t even tell me if the top to the matching set would ever be restocked. It took two weeks to receive half of the order that I placed. I really liked the bikini bottoms, but their customer service and inventory really needs work. It’s incredibly unprofessional for a business to not be able to deliver the product you pay for, and it’s not as if they can’t afford to hire more people when the bikinis aren’t cheap. I’ve received better service from SHEIN honestly.

Réponse de Dippin' Daisy's
I reached out for an exchange and…
I reached out for an exchange and didn’t receive a follow up email.

Réponse de Dippin' Daisy's
Don’t.
After waiting for what felt like forever, I finally got my order. Bad news is, all three bikinis in the mystery box are really not suited for me in style or color. I also got sent two of the same swimsuit In different colors.. I didn’t like the style the first time I pulled it out and was bummed to pull it out again. Huge disappointment there. Second problem, the large pants I got for my friend are so so small but extremely long so I can’t even wear them either.. pretty bummed overall.

Réponse de Dippin' Daisy's
I wouldn’t purchase from this site…
I wouldn’t purchase from this site again. I spent hundreds of dollars on swimsuits for my upcoming trip. It’s been over two weeks and I have yet to receive an email about the status of my order. I will not be receiving this order in time for my trip in a few days and I can’t even return the products. I was told to contact customer service and they didn’t respond until days later stating they are behind on orders. They need to hire more bodies so they can fulfill orders more efficiently. If you have issues fulfilling orders, you need to communicate that across to your customers and not lie about our order being worked on when it isn’t. Also, as a US company, why would they choose such an unreliable courier company instead of couriers that already have well established national routes? I saw a video where an influencer had issues with their order, and the owner went above and beyond to make sure her order was straight. Probably won’t receive the same treatment as an online nobody.

Réponse de Dippin' Daisy's
Do not buy
Do not buy, extremely delayed shipping, no response from customer service, they use an extremely unreliable shipping method and do not seem to care if it arrives late. Very disappointed. Please do not waste your money, they do not care about you.

Réponse de Dippin' Daisy's
Didn’t receive package
I placed an order on Nov 23rd and paid for expedited shipping so it could be here before I leave for my trip.
The order was supposed to be delivered on Nov 27th. It is December 1st today and it still hasn’t been delivered.

Réponse de Dippin' Daisy's
Love the material but size up.
The materiel of the one piece is amazing! Buttery soft to touch and weightless. However, the padding in the top made the fit uncomfortable. It was almost like the soft material slid around on the padding. Once that was removed, we were good to go. I ordered the suit in an XL but think XXL might be the way to go next time around. I also ordered a pair of pants size XL. I’m a 14/16 and these were no where close to fitting. They were more like a S or M so that was a bummer. They won’t go to waste though, I gave them to my mom.

Réponse de Dippin' Daisy's
Never received my order
Never received my order. It’s over 20 days since I bought and when I track my order it says they only created a label and never dispatched it. Customer service won’t reply emails or messages. Paid and never received my items and trying to get an answer is a nightmare. Avoid.

Réponse de Dippin' Daisy's
SO GOOD
the suit looked even better than the photo. it’s so soft and it doesn’t pill! it’s such good quality and it doesn’t look cheap!

Réponse de Dippin' Daisy's
The bathing suits are really cute and…
The bathing suits are really cute and seem good quality. Unfortunately one of them the underwire was already popping out when I opened the bag

Réponse de Dippin' Daisy's
Refunds should be available for final…
Refunds should be available for final sale. I ordered the wrong size on accident on a finale sale item and lost 20 something dollars. Plus, the top that came it was fraying a bunch. Your customer service it poor and I’m gonna let people know not to waste their money.

Réponse de Dippin' Daisy's
Amazing swimwear
I love dippin’ daisy’s! The bikinis are so flattering and the quality is amazing. The shipping and delivery process is so efficient and timely. I have yet to be disappointed.

Réponse de Dippin' Daisy's
Love it!!
Love this bikini! The sizing is pretty accurate, and the quality is great. This was the first bikini I purchased from this store. I bought a second pair because I was so happy with the first :)

Réponse de Dippin' Daisy's
The prices are great for the quality of suits!
The quality of the suits are great, they fit very nice true to size. There us alot of solids and patterns to choose from and I love the amount of top and bottom styles to choose from. Overall I am very pleased with every suit I have purchased.

Réponse de Dippin' Daisy's
Customer Service Terrible and Marketing…
Customer Service Terrible and Marketing is a lie. I have purchased from them twice now. A few things to note, their bathing suits are decent quality. But when it comes to customer service, they will not answer you and will not help you whatsoever. Being a marketing professional as well I do not know how they get away with their marketing campaigns without being sued or held liable as everything they promote is a lie. This bathing suit brand is specifically for teenage girls between the ages of 12-16 who are easy to scam. I have been waiting on a refund now for over 2 weeks (16 business days) with no update or response. If you aren't a Florida teenage influencer (cheap marketing) expect slow shipping, no customer service and long wait times for anything else. Do better.

Réponse de Dippin' Daisy's
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