Direct365 Avis 11 106

TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We are a new business and Dave Hepworth was the sales advisor who supported the set up of our service with Direct365 in 2023. The set up was uncomplicated an efficient and this is largely due to Dave.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This organisation consistently supports my small business needs. They have great sales advisors who help direct you to the appropriate products that you need. On this occasion, I had the pleasure of s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Direct 365 are the 'go-to' company in terms of ensuring your company remains compliant. Unfortunately, we fell behind on our fire risk assessment side and I reached out via email and got a phone call... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was very grateful for the fast communication from Mike Charman. Made the whole process extremely easy and is clearly very knowledgeable about the services being offered. Thanks Mike for your great c... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de fournitures de bureau
  2. Magasin d'articles de salle de bains
  3. Services aux entreprises
  4. Service de collecte d'ordures ménagères
  5. Magasin de matériel de bureau
  6. Service de gestion des déchets

À propos de Direct365

Écrit par l'entreprise

Here at Direct365, our aim is to provide UK businesses with a service that allows them to concentrate on what they do best and leave the rest to us. This includes services such as waste collection, washroom servicing, PAT testing and legionella testing to a range of products such as toilet roll, paper towels, defibrillators and hand dryers.

We ensure our customers stay compliant by maintaining a large network of suppliers. We compare the prices of hundreds of suppliers to make sure we can offer the best prices and the highest level of service at all times.

Take a look at our range of products and services on our website at www.direct365.co.uk.

Direct365 - Supporting you and your business

Écrit par l'entreprise

Most Competitive Deals on the Market
We constantly check our prices against our online competitors to ensure that wherever possible, we offer you the best deal. If you find a better price anywhere else, call us and we'll do our upmost and match it.

Free Shipping on all orders over £150

We offer next day delivery on thousands of products

Our washroom consumables are usually shipped with next working day delivery as well as our baby changers. This allows you to concentrate on what you do best!

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

11 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic Company

I highly recommend using Direct 365 for washroom supplies. I have recently used them on a few properties we manage and everything is a great, price is fantastic, service is amazing especially from Dave Hepworth he has gone above and beyond with his customer service and help even when I had made a massive mistake with one of the contracts he just sorted this without no hesitation.

20 avril 2026
Avis spontané
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Réponse : Direct365

Thank you for taking the time to leave such a great review and recommendation. We’re delighted to hear you’re happy with our pricing and service. Your comments about Dave Hepworth are really appreciated- he’ll be pleased to know his support made a difference, especially in resolving the contract issue so smoothly. Thanks again for choosing Direct365

Noté 5 sur 5 étoiles

First class customer service received…

First class customer service received from Dave Hepworth who sorted out washroom facilities for our organisation. It was a pleasure to deal with Dave who explained everything concisely and made sure of our understanding throughout the process.
I would have no hesitation in recommending you to other organisations who would require your services in the future.

20 avril 2026
Avis spontané
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Réponse : Direct365

Thank you for your excellent review. We’re delighted to hear you received first-class customer service and that Dave Hepworth was able to support you so effectively with your washroom facilities. It’s great to know his clear explanations and guidance made the process straightforward. We really appreciate your recommendation and look forward to supporting you again in the future.

Noté 5 sur 5 étoiles

Continued Service!!

We are a new business and Dave Hepworth was the sales advisor who supported the set up of our service with Direct365 in 2023. The set up was uncomplicated an efficient and this is largely due to Dave. Fast forward to 2026 and the growth of our business, he has made the set up of services for our new location very fluid and hassle free. We are happy with the service we receive from Direct365 and Dave Hepworth and would be happy to recommend.

16 avril 2026
Avis spontané
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Réponse : Direct365

Thank you for your review. We’re really pleased to hear that Dave Hepworth has continued to support your business so effectively as it has grown. It’s great to know both your original setup and the expansion to a new location were smooth and hassle‑free. We appreciate your recommendation and your continued trust in Direct365.

Noté 5 sur 5 étoiles

Kyle Richardson was very helpful and…

Kyle Richardson was very helpful and responsive when setting up my account.

17 avril 2026
Avis spontané
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Réponse : Direct365

Thank you for your review. We’re pleased to hear Kyle Richardson was helpful and responsive when setting up your account. We appreciate you choosing Direct365.

Noté 5 sur 5 étoiles

Excellent service from Sales Advisor…

Excellent service from Sales Advisor Lewis Kennedy. Super helpful and friendly.

17 avril 2026
Avis spontané
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Réponse : Direct365

Thank you for your review. We’re pleased to hear Lewis Kennedy provided excellent, friendly, and helpful service. We really appreciate you choosing Direct365.

Noté 5 sur 5 étoiles

Hello everyone I so please with the…

Hello everyone I so please with the information that i was given by Stephanie Jones she very helpful and giving me advice on what we required.

17 avril 2026
Avis spontané
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Réponse : Direct365

Thank you for your review. We’re pleased to hear that Stephanie Jones was helpful and provided clear advice on what you required. We really appreciate your kind feedback and your trust in Direct365.

Noté 5 sur 5 étoiles

Direct 365 are the 'go-to' company

Direct 365 are the 'go-to' company in terms of ensuring your company remains compliant. Unfortunately, we fell behind on our fire risk assessment side and I reached out via email and got a phone call within a matter of minutes to discuss further. Dealt with Jack Ball who is professional, courteous and dealt with my request from the start in terms of obtaining information, arranging the quote etc.

17 avril 2026
Avis spontané
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Réponse : Direct365

Thank you for your review. We’re pleased to hear that we were able to support you quickly and help get your fire risk assessment back on track. Your feedback about Jack Ball is really appreciated—he’ll be delighted to know his professionalism and support made the process straightforward. Thank you for choosing Direct365.

Noté 5 sur 5 étoiles

Would recommend the company to anyone!

I was very grateful for the fast communication from Mike Charman. Made the whole process extremely easy and is clearly very knowledgeable about the services being offered. Thanks Mike for your great customer service.

17 avril 2026
Avis spontané
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Réponse : Direct365

Thank you for your review. We’re glad to hear Mike Charman provided fast communication and made the process easy. It’s great to know his knowledge and customer service made a positive impression. We appreciate your feedback and your custom.

Noté 5 sur 5 étoiles

I honestly feel like Cheryl at Direct…

I honestly feel like Cheryl at Direct 365 is one of the best colleagues I could ask for 😊
She’s always so helpful, and having her by my side genuinely makes my job easier.
Thanks, Cheryl ! you’re a superstar ⭐️

15 avril 2026
Avis spontané
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Réponse : Direct365

Thank you for your lovely feedback. We’re delighted to hear how supportive and helpful Cheryl has been and how much of a positive difference she makes to your day-to-day work. We’ll be sure to pass on your kind words—she’ll really appreciate them. Thanks for choosing Direct365.

Noté 5 sur 5 étoiles

easy and snooth process from start to…

easy and snooth process from start to finish and the agent i delt with STEPH JONES was more than helpful so a big thanks...

16 avril 2026
Avis spontané
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Réponse : Direct365

Thank you for your review. We’re pleased to hear the process was easy and smooth from start to finish, and that Steph Jones was so helpful throughout. We’ll be sure to pass on your thanks and really appreciate you choosing Direct365.

Noté 5 sur 5 étoiles

Set up my clinical waste collection

Set up my clinical waste collection, on line and via email which was easy. The person who helped me was great, Kyle Richardson. Very efficient and helpful

16 avril 2026
Avis spontané
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Réponse : Direct365

Thank you for your review. We’re glad to hear setting up your clinical waste collection was easy both online and via email. It’s great to know Kyle Richardson was efficient and helpful throughout the process. We appreciate your feedback and thank you for choosing Direct365.

Noté 5 sur 5 étoiles

Stephen was helpful

Stephen was helpful

16 avril 2026
Avis spontané
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Réponse : Direct365

Thank you for your review. We’re pleased to hear that Stephen was helpful and supported you well. We appreciate your feedback and thank you for choosing Direct365.

Noté 5 sur 5 étoiles

Good

Sasha was very helpful and responded quickly.

16 avril 2026
Avis spontané
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Réponse : Direct365

Thank you for your review. We’re pleased to hear Sasha was helpful and responded quickly. We really appreciate your feedback and thank you for choosing Direct365.

Noté 5 sur 5 étoiles

This company has been excellent to deal…

This company has been excellent to deal with. There prices are very reasonable and they are very responsive to any questions. Would definitely recommend

13 avril 2026
Avis spontané
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Réponse : Direct365

Thank you for your review. We’re really pleased to hear you’ve found our pricing reasonable and our team responsive. Your recommendation is greatly appreciated, and thank you for choosing Direct365.

Noté 5 sur 5 étoiles

Today I was supported by Dave Hepworth

Today I was supported by Dave Hepworth, Direct365 Sales Advisor, we have a new toilet complex coming into commission and need the lady's toilets properly supported before they go into use. Dave was quick to support and had things in order in a very short space of time, very happy.

16 avril 2026
Avis spontané
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Réponse : Direct365

Thank you for your review. We’re delighted to hear Dave Hepworth was able to support you quickly and ensure everything was in place for your new toilet facilities. It’s great to know you were happy with the service provided, and we appreciate you choosing Direct365.

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. Polite informative and super-efficient.
I had the pleasure of speaking and dealing with Sasha Deegan. A perfect example of professional customer awareness and service.
Well done Sasha!!!

16 avril 2026
Avis spontané
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Réponse : Direct365

Thank you for your excellent feedback. We’re delighted to hear you received such polite, informative, and efficient service from Sasha Deegan. She’ll be thrilled to receive your kind comments—thanks again for choosing Direct365.

Noté 5 sur 5 étoiles

Excellent service

I had a very positive experience working with Sasha Deegan She was extremely helpful throughout the process, communicated clearly, and responded promptly to any queries.
The level of service she provided was excellent, and everything was handled efficiently from start to finish. I would be happy to work with her again in the future.

16 avril 2026
Avis spontané
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Réponse : Direct365

Thank you for your review. We’re really pleased to hear about your positive experience with Sasha Deegan. It’s great to know her clear communication, responsiveness, and efficiency made the process smooth from start to finish. We appreciate your kind feedback and look forward to supporting you again in the future.

Noté 5 sur 5 étoiles

Great company been with them a few…

Great company been with them a few years now . Always on hand to answer any queries Mike chapman was a great help a credit to the company .

16 avril 2026
Avis spontané
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Réponse : Direct365

Thank you for your review and for being with us for the past few years. We’re really pleased to hear you’ve consistently received helpful support, and your feedback about Mike Charman is greatly appreciated—he’ll be delighted to know he’s made a positive impact. Thank you for recommending Direct365.

Noté 5 sur 5 étoiles

Great service

Mark was great in getting me quotes quickly and all set up for my business! Thank you so much

13 avril 2026
Avis spontané
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Réponse : Direct365

We’re really pleased to hear that Mark was able to get your quotes sorted quickly and help get everything set up for your business. We’ll be sure to pass your thanks on to him. If we can help with anything else in the future, please don’t hesitate to get in touch.

Noté 5 sur 5 étoiles

Excellent and straightforward service.

Excellent and straightforward service.
Siobhan Oleary was very patient and explained the services to me. Thank you

15 avril 2026
Avis spontané
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Réponse : Direct365

We’re delighted to hear you found the service straightforward and that Siobhan took the time to patiently explain everything clearly. We’ll be sure to pass on your kind words to her. Please don’t hesitate to reach out if you need any further support in the future.

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