Liam Smith Had a very good personality and kind, He explained everything Clearly and made it easier for me to understand, the offers made were very convince to my situation and benefits My wife and Ki... Voir plus
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I had a super helpful guy i believe his name was Greg. He talked me through every clearly and concise. The policy happens to be better than mine from a previous company and I an even paying a little... Voir plus
Enjoyed chatting with Toby. He’s VERY informative and knows ALL the important information very well. He left me with no questions, very confident I’m making a good choice. VERY happy to recommend h... Voir plus
Anita, the agent was very helpful. She explained to me everything that I need to know. She was very patient as well in trying to reach out to me even if I missed several of her calls.
À propos de l'entreprise
À propos de Direct Cover
Écrit par l'entreprise
Coordonnées de contact
115 Pitt Street, 2000, Sydney, Australie
- 1800 577 321
- care@directcover.com.au
- directcover.com.au
4,9
Excellent
963 avis
Demande des avis aux clients
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Monika was absolutely amazing .
The consultant explained the cover clearly, answered my questions patiently, and made the application process easy to understand. I appreciated the professional communication and timely assistance throughout the call.
14 mai 2026
I was recently assisted by Gregory from…
I was recently assisted by Gregory from Direct Cover and I just had to leave a review because the service I received was exceptional.
I’m usually someone who says no to sales calls, however I had previously shown interest and submitted my details while looking into cover options, so Gregory reached out to me. From the very beginning, he was precise, knowledgeable, confident, and incredibly professional.
What stood out most was the way Gregory built trust and connection through honest, friendly, and transparent communication. He listened carefully, responded respectfully, and explained everything with clarity and integrity. You can genuinely tell he knows his stuff.
In a role where people can often feel pressured or unsure, Gregory made the experience comfortable and informative. His communication skills and professionalism are outstanding, and he would make an excellent leader within the company.
Please don’t overlook his talent — Gregory absolutely deserves recognition, a promotion, and a pay rise for the level of service he provides. Employees like him are the reason customers stay loyal.
13 mai 2026
Anita was very helpful and supportive
Was awesome speaking with Anita, really clear and she made things so easy, really appreciated her taking the time to explain some things that I didn’t understand was really helpful and supportive.
13 mai 2026
Friendly staff member
Friendly staff member, explained everything very quickly and easily.
13 mai 2026
Liam Smith Had a very good personality…
Liam Smith Had a very good personality and kind, He explained everything Clearly and made it easier for me to understand, the offers made were very convince to my situation and benefits My wife and Kids which made my day more joyful. I highly recommend Direct cover to all people out there. Thank you gor your time, very much appreciated
13 mai 2026
Huge thanks to Monika.
Monika was super awesome and understanding when it came to working around my busy schedule. It was a pleasure setting up my policy with her.
13 mai 2026
Its awesome!every details and…
Its awesome!every details and explanation is perfect!all good for me😄
12 mai 2026
It was quick and easy to talk about…
It was quick and easy to talk about insurance with your company.
8 mai 2026
Very polite and honest conversation…
Very polite and honest conversation with your consultant Toby
8 mai 2026
Liam who helped me to join Direct Cover…
Liam who helped me to join Direct Cover was very good he was patient and friendly
5 mai 2026
Henry was very Informative and…
Henry was very Informative and professional. Followed up without pressure
Happy with the service
8 mai 2026
The person I spoke to was very nice and…
The person I spoke to was very nice and honest Direct and easy to understand
11 mai 2026
The fellow I spoke with was great
The fellow I spoke with was great, I found it extremely easy to understand, and the coverage is better than what I already have , so changing is a no brainer.
11 mai 2026
Great friendly service
Great friendly service. Lewis was helpful and respectful and not at all pushy
8 mai 2026
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