Direct Kitchens Avis 

358
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Kitchen started 16 January and finished, unsatisfactorily, 25 March. This was not a full fit either. I have jaw dropping photos of appalling workmanship. Would NEVER recommend this company. Only saw K... Voir plus

Noté 5 sur 5 étoiles

We are delighted with our more modern kitchen and the speed at which the project was completed. All the various tradesmen worked together and consulted each other over any snags. Roger finished the pl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Professionally designed by a warm and friendly designer called Zac, would highly recommend him, Matt & Jack are two highly skilled installer’s worked none stop all week, would definitely recommend... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We can highly recommend direct kitchens! They have certainly delivered our dream kitchen! From initial appointment and design consultation to fitting, the service was professional, friendly and nothin... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Prestataire de réaménagement de cuisine
  2. Magasin de meubles de chambre à coucher
  3. Magasin de meubles de cuisine
  4. Magasin de matériel de cuisine

À propos de Direct Kitchens

Écrit par l'entreprise

View Kitchen Ranges Book Free Appointment Download Free Brochure Our Fitted Kitchen Service Contact Us We are specialists in kitchen design and installation but also in bedroom and home office furniture. Our products are showcased in our Ecclesfield, Sheffield showroom (The Design House) - pop in and have a look! Our kitchens suit all tastes and budgets and customers can choose from a modern, designer or traditional style! Discover the latest kitchen technology through the most prestigious names in the business… names like Miele, Bosch, Neff & AEG. Visit our website www.directkitchens.co.uk or call us on 0114 240 0158 for home improvement inspiration!

Écrit par l'entreprise


Coordonnées de contact

We Won't Be Beaten On Price

We promise to beat any like-for-like quote. No fuss, no hassle.

4,2

Bien

TrustScore 4 sur 5

358 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(358)

9 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

My new kitchen

People turning up when they said, and the professionalism of the tradesmen, plus they left no mess, clearing up at the end of the day. And the finished kitchen looks wonderful. Thank you.

12 septembre 2022
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Réponse de Direct Kitchens

Thank you for the fantastic review. We're pleased to hear that you're happy with the service that our team provided.

Noté 5 sur 5 étoiles

Excellent service

Professional from start to finish completed in the days stated and left to a high standard would highly recommend.

1 octobre 2022
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Réponse de Direct Kitchens

Thank you for the fantastic review Laura. Enjoy your new kitchen!

Noté 5 sur 5 étoiles

Great service from start to finish so…

Great service from start to finish so pleased with my new kitchen and John and Lee the fitters did a fantastic job and smashing fellas too I would certainly recommend direct kitchens

12 septembre 2022
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Réponse de Direct Kitchens

Thank you for the fantastic review Linda! We will ensure to pass your comments over to the team.

Noté 5 sur 5 étoiles

From my initial contact with Direct…

From my initial contact with Direct Kitchens to the installation the staff have been efficient and helpful. The electrical and building preparatory work was done as arranged and the kitchen fitters arrived on time. The kitchen was fitted and appliances working in 3 1/2 days. The workmen were all pleasant, polite and got on with the job. I was consulted by them throughout the process. I feel confident to recommend the company.

20 septembre 2022
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Réponse de Direct Kitchens

Thank you for the amazing review Elizabeth - much appreciated! We are pleased to hear that you had a positive experience with our team and would recommend us. Enjoy your new kitchen.

Noté 5 sur 5 étoiles

Sammon family kitchen.

Excellent service from start to finish from design by Carl to fit by John and Lee and snags by Nick. Also, not forgetting all the other trades and the wonderful office staff. Highly recommend!

20 juin 2022
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Réponse de Direct Kitchens

Thank you for the 5* review Paul. We pride ourselves on providing great customer service so we are pleased to hear that you had a positive experience with our team. Enjoy your new kitchen!

Noté 3 sur 5 étoiles

Called today to have a look at worktops…

Called today to have a look at worktops sinks and taps, once the sales woman knew we didn't want a full kitchen she just wasn't interested and kept making remarks saying to busy to just sort work tops, trying to put us off from looking around, she offered us a business card and says look on website, to which I said no we will look while we are are here and she walked off, if that's one way to loose business, I'd say she's doing a grand job, won't ever go in again.

24 septembre 2022
Avis spontané
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Réponse de Direct Kitchens

Hi Brenda, firstly we would like to take the time to apologise that our customer service standards were not met on this occasion and we will ensure that this is addressed internally. We are saddened by this review, as customer service is paramount to what we do and the ethos of our business. We take your comments on board and use them to improve our procedures moving forward. Kind Regards, Direct Kitchens.

Noté 5 sur 5 étoiles

Brilliant

Brilliant from start to finish. Zac came out, measured & designed my kitchen to exactly what I wanted. Phoned me within a good time frame to go & review my kitchen & get me booked in for fitting. Kept up to date throughout the whole process. Carl who fitted the kitchen was great, it looks exactly how I wanted. Absolutely fantastic overall.

5 septembre 2022
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Réponse de Direct Kitchens

Thank you for the fantastic review.

Noté 5 sur 5 étoiles

First class experience

Excellent selection of units, colours and finishes.
Extensive and unlimited choice of appliances.
Helpful and informed help with decisions.
Helpful and competent contractors for electrical,
tiling, preparation and fitting work.

6 septembre 2022
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Réponse de Direct Kitchens

Thank you for the fantastic review - much appreciated!

Noté 5 sur 5 étoiles

Direct Kitchens

Professional attitude to work. They left their workspace clean and tidy throughout. Their staff were approachable, friendly and kept us informed throughout. I would recommend Direct Kitchens to anyone.

22 août 2022
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Réponse de Direct Kitchens

Thank you for the 5* review and kind words. Much appreciated.

Noté 5 sur 5 étoiles

Couldn't be more pleased.

Couldn't be more pleased with my experience with Direct Kitchens. Everything from planning to installation was straight forward and Hassel free. The quality of the kitchen units are excellent at a very reasonable price.

20 août 2022
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Réponse de Direct Kitchens

Thank you for the 5* review Ian, we're pleased to hear that you're happy with the service our team provided. Enjoy your new kitchen!

Noté 5 sur 5 étoiles

mandys kitchen

got recommended fot there kitchens from a friend, no pressure sale just picked kitchen and got start date. had it fitted while on holiday, kerry our fitter keep in touch and came home to lovely kitchen. many thanks for great job

4 août 2022
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Réponse de Direct Kitchens

Thank you for the fantastic review - much appreciated!

Noté 5 sur 5 étoiles

Excellent quality and reasonable price

Excellent quality and reasonable price. Nick was very friendly and down to earth. Love my new kitchen doors.

3 août 2022
Avis spontané
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Réponse de Direct Kitchens

Thank you for the fantastic review Jayne.

Noté 1 sur 5 étoiles

Don’t touch this company with a barge pole!!!

Having moved into a property that needed lots of work, it was decided to have the kitchen we had always dreamed of. We were promised the earth by Carl, and I have to say, the design and quality is great. The problem is with the fitting, which at best, is shoddy.
Our fitters, Jordan & Matt used lots of ‘sharpie pens’ to cover up mistakes made during the fitting. We had a long list of snags, and although DK have come out to try and rectify, they just bodged further with black silicon and spray paint. Everything is wonky, and this is most evident on the boxing in to the ceiling.
The freezer door was damaged on installation (feb 2022), and I am still waiting for them to sort a replacement door.
Every time I have called to speak to Carl, I am fobbed off with an excuse. I have requested my fitting fee back because, short of them ripping the entire kitchen out and fitting it properly, it’s as good as it’s gonna get. To date I have not recieved a reply. I am now thinking of further action.

25 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Kitchen And Utility room

Just had a new kitchen fitted very pleased with it .From planning to completion everything went like clockwork .All very well organised electrical work plastering and a big thank you to fitters John and Lee very professional nothing was too much trouble for them .

23 mars 2022
Avis spontané
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Réponse de Direct Kitchens

Thank you for the 5* review Brian - much appreciated!

Noté 5 sur 5 étoiles

Excellent service

Excellent service from the moment we walked in the showroom. Carl and his team were attentive and on hand to answer any questions we had.
Our fitter was lovely, very friendly on time and cleaned up at the end of every day!
We are thrilled with our kitchen - thank you Carl & the whole team!

23 février 2022
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Réponse de Direct Kitchens

Thank you for the fantastic review! We are glad to hear that you are happy with the service our team provided and your new kitchen.

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