Very well packaged and delivered perfectly! Thanks guys and here’s hoping for a lovely crop of cherries next year or so👍🏻 lovely set of plants and thanks for the extra plant to … will definitely be... Voir plus
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Highly recommend DirectPlants. Packaging is exemplary. NONE of this sticking too many plants in a box. My order was split into 2 boxes and they taped pots together. Plus the use of a plastic bag to st... Voir plus
Great quality plants and great value. I was doubtful at first as I didn't get any communication after the initial order confirmation but pleased to say that within 5 days I had my plants. They were pa... Voir plus
Delivery was prompt and we were kept informed of delivery time and date. A minor complaint was that out of 36 mature plants 34 were well rooted but two had obviously been only placed in 3litre pots... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
We are a mail order only plant nursery set deep in the rural Norfolk countryside, part of wonderful East Anglia. We specialise in delivering high quality plants and trees across the whole of the UK direct from our nursery to your door and pride ourselves in offering a fast, friendly service. We accommodate all types of customers from the beginner to the more experienced green fingered gardener.
Coordonnées de contact
Mill Hill Nursery & Fish Farm, Cliffen howe road, PE32 1BY, Kings Lynn, Royaume-Uni
- 01485 601143
- sales@directplants.co.uk
- directplants.co.uk
4,6
Excellent
761 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 21 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Not delivered on the day promised
Not delivered on the day promised, even though delivery instructions noted when ordered. Courier said they had tried to deliver when they definitely had not. Contacted customer support and disappointingly no response
17 novembre 2025
Told me what to expect n when n
Told me what to expect n when n delivered accordingly.
11 novembre 2025
AVOID Direct Plants
AVOID! Direct Plants business model is to lure you in with false advertising. Once they have your money, any problems, you can go whistle. Wrong item delivered? Tuff. Missing plants? Tuff. Item not as described? Tuff. They claim "100% Satisfaction Guaranteed". FALSE! If that were true there would be no negative reviews. Direct Plants telephone number 01485601142 is not a human. "Email us" says the message. Customer service is non-existent because emails are not answered and ignored. After they have your money there is no interest; they have moved on to their next victim.
BEWARE! all who enter here.
8 novembre 2025
THE PEAR TREE RECEIVED WAS OBVIOUSLY…
THE PEAR TREE RECEIVED WAS OBVIOUSLY POT GROWN AND THEREFORE POOR QUALITY.
INFORMATION ON ROOTSTOCK, AGE ETC NON EXISTENT.
8 novembre 2025
Love this company
Love this company, great plants delivered quickly.
What more can I say!
20 juillet 2025
The packaging was brilliant
The packaging was brilliant, but once I got the plant out, all the leaves were dead and had dropped off the plant, so I'm not sure how long it was in the box for, with no light.... hence 3 stars. Having said this, I've planted this and time will tell if it survives, thank you.
3 novembre 2025
Lovely, healthy plants and delivered quickly!!
Plants were really healthy, packed well and delivered really quickly. Thankyou!
31 octobre 2025
Very health tree delivered very…
Very health tree delivered very quickly.
Very pleased with my purchase.
30 octobre 2025
Quality plant as ordered delivered
Quality plant as ordered arrived in perfect condition and promptly. Thank you!
29 octobre 2025
Ease to order and speedy delivery
Ease to order and speedy delivery, plants arrived healthy and in excellent condition. Will be ordering again from them
28 octobre 2025
Very good plants and brilliant delivery service.
Excellent delivery service,and the conifers were in very good condition and well packaged.
27 octobre 2025
24 plant evergreen shrub collection
24 plant evergreen shrub collection. I was hesitant about buying these as I was worried about what was going to be delivered. I need not have worried, the next day my order was delivered by overnight courier. They were well packed and arrived in excellent condition. They all appear to be strong healthy plants and are a super selection of varieties. I would have no hesitation ordering from Directplants again
15 octobre 2025
Quality plants, dubious delivery/customer service
Updated review: plants have finally arrived and the quality appears good, a few spots of mealy bug on the star jasmine but nothing extreme. The Customer service for this company however is non-existent, a phone number that goes nowhere and tells you to email them, which then go unanswered (I sent 3 emails and received a reply only after my plants were dispatched, 2 weeks after being told they’d be with me in 5 days), really wasn’t sure I was actually going to get my plants at one point.
22 octobre 2025
Great products and great staff
Great products well described on web site.
Rapid repsonse to a problem that arose.
All very pleasant and practical.
21 octobre 2025
Great Plants at Affordable Prices. What makes this a great place to buy…
What makes this a great place to buy your plants is that the plants are good quality at afforable prices. If you do need to contact them for any reason which i did, the company reply back to you and resolve any issues.
19 octobre 2025
Nice looking plant
Nice looking plant, looks healthy.
Good size. Would use again to buy
plants. Quick delivery. Well packed.
20 octobre 2025
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