Dis-Chem Pharmacies Avis 

I have been very patient with the service at the New Market Lifestyle Dis-Chem Dispensary dispensary. On numerous occasions, I have experienced poor customer service. Staff members are often engaged in conversations while customers are left waiting at the collections desk with little to no acknowledgment.

Unfortunately, the same situation occurred again today. What made the experience even more disappointing was that I asked three times for assistance from a lady seated approximately a meter away from me at the dispensary. She simply gave me an unpleasant stare and did not respond at all.

I find this type of treatment unacceptable. Customers should be treated with professionalism, courtesy, and respect at all times. If employees are unhappy or unwilling to assist customers, it raises the question of why they choose to work in a customer service environment in the first place.

I visited the Dis-Chem Mushroom Farm (Waterfall) clinic yesterday for a mild cold.

During my consultation with the nurse, I explicitly stated that I take Antabuse, a medication that causes a severe and dangerous reaction when combined with alcohol. I also clearly stated that I did not want any medication containing codeine.

Despite this, I was connected to a remote doctor via the HealthForce video platform, to whom I again clearly communicated both of these medical requirements.

The doctor proceeded to prescribe Throflam-Co and Adco-Napacod — both of which contain ingredients that are potentially fatal for someone taking Antabuse and/or avoiding codeine.

Fortunately, I have a personal rule of researching all medications before taking them. I did not purchase or consume the medication. Had I not done this, the consequences could have been medically serious or life-threatening.

This is a critical patient safety failure at two levels.

No patient should have to rely solely on their own research to avoid being harmed by a prescription they explicitly raised concerns about.

Please review this, Dis-Chem and Healthforce.

Excellent online shopping awesome setgicw. Same day or next day delivery aleven on weekends and innovative driver driver tracking as soon as parcel is dispatched.. Great sales and of course loyalty rewards. 😍💛🧡🩷❤️

The nurse at Dischem Braamfontein is absolutely best, my visit was on the 14/04/2026. The Nurse was kind, caring and helped a lot. Forgot her name though. Thank you Dischem Braam.

Hi I visited dischem on Saturday in scottburg. The pharmacist that helped me was so good to me. She was patient with me and so extremely kind thank u for ur help S NADA-PDM. I'm really grateful to you .I wish u all the best at dischem. Keep up the excellent work

I went to Dis-Chem Pharmacies in Steeldale Shopping center(Johannesburg) to remove my Implant, I was assisted by Paulina. I am not sure if anyone has ever had to label that experience as "wonderful" But mine was, Im typing this review, 5 hours later , bandage still on and The only pain I experienced was the sting of the injection. I believe the entire procedure took 15 minutes. I have to mention that its only R220. I heard about this service through word of mouth, Im writing this review so you dont.

A lot of products in sports supplements have incomplete information. This is against consumer protection. Whoever is managing the online trading of Dischem should pull up his socks. USN PRO Recover 1kg

I have had issues applying for the baby programme since the 12-12-25 on the Dischem app which now can only be done on the app of late.

The staff at the Parow branch could not assist me. However I sent an email to customer care and I got help from Tracy Krebs who resolved my issue on the 03-01-26

She was patient and persistent in trying to resolve my issue, consistent in her communication which I very much appreciated. She helped resolve my issue and confirmed the details on my profile have been updated .

Big thank you to you ⭐⭐⭐⭐⭐Tracy Krebs.

PS. The five stars are for her and not the Dischem Parow Branch.

Dis-chem Potchefstroom pharmacy I met a young lady named Lesedi she helped me get the new card it was very fast and the service was wonderful, I managed to save a lot of money with Dis-chem better rewards card. Thank you Dischem Potchefstroom pharmacy for wonderful staff from dispensary to the security at the door

Changing from my old dischem card to a new benefit card was so easy with the help from Lesedi at dischem potchefstroom took less than 3 minutes and she well explained how the reward card works

Amazing service I received from Lesedi Mogari at Dis-chem Potchefstroom MooiRivier Mall

I bought oral salt with R71.99 and at the shelves they wrote price of R54.99 I did not like my first experience in Thabong Dischem

Lebohang from Dischem repeat scripts telephone services always Wow's me with his excellent professional manner and dealing with me in fluent Afrikaans, my home language 🤩 He thinks of everything and keeps me informed on WhatsApp. I really appreciate his splendid service delivery. Thank you Lebohang 🤗

Please open more tills at Dischem Baywest branch in PE. Last Sunday afternoon around 12.30 there were only 2 tills open and the queue was astronomically long to wait in for over an hour to buy a few items. You are going to lose customers. I for one will never go shop there again any time soon. It's ridiculous. Prices are already so high then still greedy to open a few more tills to cut queue lengths. What a disgrace.

Don't bother making an appointment, the nurse will leave you waiting while she walks around and chats to other staff. When you query the delay you will be told to be patient. Clearly the staff place no value on your time.

Good service from the staff Quality always

Manager at hemmingways is most unsympathetic and abrupt shows no feelings i was not asking for handouts only a bit of help not acceptable

Do not order from them. Delivery takes ages, and collection takes even longer @waterfall park rustenburg

DisChem Medical Insurance - After many ‘promises’ made I signed up… my wife had a severe accident so I paid close to R20,000 up front… I submitted claims as I was instructed, only to receive a very, very small amount back. I also did not receive any response to the numerous emails and queries. Overall a very bad experience!

I told them that medical aid claims do not work on the app. I work in IT with payment services, and I even troubleshooted the issue with them to make sure that all of my details are correct. They still immediately debit your bank account then get rude when you email them and say it's your fault. They make no effort to fix this problem and don't even get back to me.