Discount Computer Avis 320

Got here quick

I had a good desktop and i got help from the customer service. They were very nice to me.

the mouse i received was broken, the keyboard is quite flimsy and i don't have the correct cable to attach my monitor.

Sorry I can’t give less than one star!
Sent NUMEROUS emails regarding a problem with my order and have not received a response. Called customer service line and was on hold over FIFTY (50) minutes before I gave up!
Horrible customer service!
If you order anything from them, good luck...

shipping took a little longe due to the holidays. the computer seems to work fine still setting it up !!!!

I ordered 5 double monitor pc's. As I am going through the packages, I have found 1 damaged monitor, 1 damaged keyboard, and two towers that will not recognize the monitors attached. I am currently on hold awaiting a customer service representative, and have been waiting on hold for 25 minutes so far without so much as a notification of where I am in line. Far below the "100% Satisfaction Guarantee".

VERY PROFESSIONAL

I ordered a computer for an older friend. Between the time I ordered and the time it was shipped my friend had a stroke and was probably not coming home.

I called asking what to do. The individual who helped me - Anna - was so professional. She gave me my options. I decided to return the computer. Since it had not been delivered she contacted Fed Ex and had the computer returned directly to the Discount Computer.

Within two days I was given a full refund. I'll definitely be shopping with Discount Computer again. Thank you!

We ordered a pc a month ago and still haven't received it. I was going to give a 1-star bcs we weren't able to reach anyone at the company, but...
Today, before filing fraud alerts, etc, i tried one last time. Ann, their rep, answered. I told her what was going on. She called Fed Ex who had lost the package. Fed Ex takes 5-7 days to process the claim. Ann gave me her direct line, and let me know they've had a few problems with Fed Ex lately. I see from the reviews and our tracking number it's TRUE. Fed Ex is the culprit more than this company. I should be receiving another pc within the next 2 wks. Ann assured me she will personally handle this, by shipping the new unit out within 24hrs of the claim settling. It sucks to have to wait longer, but i feel this company is making the effort to conduct business appropriately while maintaining financial integrity for operations. I did not like the difficulty it took to reach a live person there, but once i did, i felt assured; the situation is being handled well.

Missing items and customer service is bad bc they take a very long time to answer the phone

Very long wait and they sent the wrong computer stand with the computer screen no kind of speakers on it either. The computer lasted two months then completely quite on me.

Good product and overall good buying experience.

this will be 3rd unit ordered from this supplier and all have
performed as good as new

thank you so much. you guys are awesome

Not very good so far I received 3 computers with Windows 10 Home
I ordered and paid for Windows 10 Pro. Have not been able to contact them via the phone I did get contact from a email but nobody can give me a answer to resolve this issue

Paid for product never got product tried calling and emailing no response. Had to get refund from PayPal. HORRIBLE

I've used Discount Computers several times over the last few years, always problem free and top notch products, which are still in service after a number of years. They are my go to for computers.

Great refurbished computers at a reasonable price!