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This is a shame I used to love this restaurant chain and I've visited every London branch.

Rude. The server spilled the contents of my bacon naan onto the table and walked away laughing. There is no wifi. They tell you it's unavailable after capturing all your details to spam you with endless offers.

So, three slices of bacon in a small naan bread and a single small cup of oat milk chai cost me £17.10. The waiting staff were tetchy and unhelpful. Avoid this place.

Previously I've enjoyed eating here but I'll never revisit any of the branches after today. Overpriced fare with rude and uninterested staff.

I want to thank the excellent French Manager and her hard working, enthusiastic team at Dishoom Battersea for breaking all the rules to organise an exceptional take away birthday meal. She went out of her way to be helpful and accommodating on a very busy Saturday afternoon and I thank her. The food was simply superb, so tasty, all at a very reasonable price. 5+ Stars!

outstanding. Ordered a wide range of both meat and vegetarian dishes and all brilliant, The black lentil dhal is especially good.

We have been regular visitors of dishoom ever since it opened. But today's experience was the worst ever. Me and my husband went to carnaby St branch for lunch and ordered our regular house daal and chana bhatura , Roomali roti along with some other items. I have to say , my daal came in a smaller than usual bowl , there was only 1 bhatura on the plate as compared to the usual 2 bhaturas and roomali roti was half the size than normal . After paying the bill I asked to speak with the manager to share my experience and he said "oh due to wastage we have cut the portion size. " When people take leftover as takeaway after paying a substantial amount for their food? Then he said" you should have mentioned the portion size to your server"!!! And the server would have increased the portion at extra cost or would have added couple of spoons of daal in my bowl and given us an extra bhatura ???? Amazed at the reply. Don't think we'll be going there any sooner.

Great food and service as others have mentioned, so so busy, and quite loud, my V Biriani was a bit too to spicy (hot) for me but hey ho l managed most of it.

Four of us visited Dishoom Birmingham yesterday. We had 2 chota papad snacks, 2 small dishes (chilli chicken & fish amritsari) and 3 large dishes (chicken ruby, mutton pepper fry & Goan monkfish curry) with a couple of rotis. The food was stunning. It really is fine dining and we weren't rushed at all. The only downside was the red wine. We had a couple of bottles of the cheapest at about £29 a bottle and it was awful, like vinegar. Such a shame that they can't provide a decent wine at a reasonable price to go with the excellent food. Not sure but think the next cheapest was about £45.

Good food, lovely chai, service was great - Anagha was very nice!

Karina looked after our group so well considering my dietary requirements of free from everything. The cardamon and rose oat drink was delicious and my breakfast choices.
I wish they had more choice for gf and df but portions are big.
Thanks to Karina for her patience and taking so much time to spend with me, she is lovely.

Great food and friendly staff with reasonable prices I would def visit again!!

All the servers were extremely friendly. Food was delicious and great atmosphere.

Edinburgh: Consistently disappointing. Need to sort out a booking system for parties less than 6. Waiting outside for an hour isn't a thing I'm into. Loud music. Dark downstairs. Difficult to have a conversation due to the large number of people raising their voices over the loud music. Poppadoms poor and had the texture of quavers. Ruby Chicken disappointing and was a mixture of different types of chicken meat. Portion sizes small but prices high, and they also practice "tip by default," as the pay by QR code has no option to remove or reduce the tip. I won't be back in a hurry. £84 for a small meal for two with no alcohol and I still didn't feel full.

Staff were lovely.. they offered free chai and a free rice pudding with a candle on it when they knew it was my husband’s birthday

Quite pricey for the portions given
But that’s not the reason for the 3 stars

The reason i gave it 3 stars was the toilets

Smells awful.. this is the branch in Birmingham.. they need to do something about it .. it’s a nice restaurant.. it’s very sad to have the toilets ruining our experience

Pretentious!
Silly little crackers you could buy from Aldi in place of popaddums, salty basic Monkfish curry , no change of plate after starters. Dark atmosphere, very expensive for what you get plus a 12.5% service charge for canteen style service. NEVER AGAIN!!!!!!°

This is our favourite place to eat. We have always had excellent service and the most amazing food thank you Massimo for the service and looking after us so well.
I would give more stars if I could extra star for the rice pudding and chai tea 

Had brunch at the Oxford restaurant. (Bacon and Egg in naan bread. Exquisite!) Absolutely fantastic food and service from
quick and responsive staff. Great location too.
As a side issue I left my rather posh leather gloves behind and the staff couldn’t have been nicer in tracking them down and posting them back to me. Recommended.
Michael

The staff at Dishoom Battersea were amazing. It was really busy, but we were served with a smile and very quickly too. We went just before Christmas and It was our first time there.
The food was toooo good. We were given £30 vouchers to use next time too.

Went to the Manchester restaurant and served by Akos. He was brilliant. He was so friendly and gave such good recommendations and explanations of the dishes. He truly made the experience well worth it. Will definitely be recommending and going again.

Overpriced unauthentic Indian food. The butterfly prawns for the price (approx £19) you get exactly 4 prawns and nothing special about the mutton pepper fry. The naan was served cold.

Save yourself the trouble of queuing up at Dishoom and spend your money eating at a local Indian restaurant.

Visited Dishoom in Shoreditch this evening with my husband and 2 young children. We knew it would be busy with it being so close to NYE but felt it was a much deserved meal and wait after an afternoon soaking the Christmas lights in London.
We waited 1 hour 15 mins - We were okay with this - were seated downstairs. The restaurant was super busy but all staff were attentive and friendly... well until it came to paying the bill.
A waitress came with the bill and explained that I'd need to pay by scanning in the QR code on my phone, I followed instructions and went to pay, the sum was very small and a little surprising but there was no breakdown so I just paid. The receipt was emailed to instantly, I opened it to see I had been billed incorrectly and looked to see if I could catch the eye of the waitress who had billed me, she came over and told me I had paid the wrong bill, I explained that there was no breakdown and she told me ' Well you have paid it now' I felt her tone was a little rude but didn't say anything, she asked me to stay seated while she rectified this with her manager, I felt an apology was missing as this clearly was not an error on my end but still I said nothing.
My children were becoming restless so I asked my husband to leave the restaurant with them while I waited for the waitress to return, she did and abruptly asked me to stay seated, now I was upset.
1. They made the billing error
2. No apology
3. Being asked to stay seated like a child does not sit well with me

I asked if we could handle the remaining sum of the bill by the till and she complied but didn't look so happy about it. I then asked her to lower her tone as I felt it was rude and inappropriate, I made a point of telling her that she was rude previously but I had let it go.
The waitress then had the cheek to tell me she was not my slave!!!!
My ancestors fought for freedom in India when the British colonised and therefore I do not take to someone using slavery as a way of getting themselves out of trouble. It does not cut!
She stormed off and her manager was called, he was apologetic, she did not apologise but I didn't expect it.
I'm disappointed with the attitude of this member of staff and will think twice before returning to Dishoom in Shoreditch.

Royal Mail lost my order from dishooms’ online store and their customer service team were excellent at resolving the issue! Exceptional customer service.