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Lisez les avis des autres

Noté 2 sur 5 étoiles

Worst living experience in 38 years of living. House was inspected and they only listed minor problems. After moving in, all sewage lines backed up, every water pipe in the house leaked, the main shut... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Everything went well to move in until our home was flooded during hurricane Ian. Took forever (2+ months) for them to get contractors out to repair. House was torn up for months. No functioning bathro... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

The agent I was assigned was awful. In the entire process I never met her nor did any kind of face to face meeting. She failed to show up to showings or inspections. She would give us inaccurate... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Went from closing to being evicted in the middle of December right before Christmas. The worst company I’ve ever worked with. After the appraisal came in lower, our down payment that was supposed to b... Voir plus

À propos de l'entreprise

  1. Société financière non banquière
  2. aussi dans
  3. Agence immobilière
  4. Service de finances alternatives

Écrit par l'entreprise

Meet Divvy. Find your dream home, move in now, and rent with built-in savings for your down payment. Our program is designed for you to become mortgage-eligible in 3 years or less.


Coordonnées de contact

2,1

Bas

TrustScore 2 sur 5

223 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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N'a pas répondu aux avis négatifs

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Tous les avis

(223)

3 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Their business model doesn’t work as…

Their business model doesn’t work as they set the rental rates based on the current market, and charge a 8-10% increase in rent yearly as well as this percent to purchase. I contacted them in regards to renegotiate and they told me some other company handles that and there is nothing they can do. I used this service in July of 2022, the absolute high of the market, and even though the current market value has gone down 10% YoY they are charging 10% more for rent and purchase price. You cannot “save” to purchase this property if it was purchased for 300k and its current value goes down 10% but they want to sell it for 330k…beware before you sign a rent to own

21 octobre 2023
Avis spontané
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Réponse de Divvy Homes

Hello Brian, thank you for your feedback, and we're very sorry for both your negative experience and any confusion related to our business. The pricing of our buyback option and the monthly rent our customers pay is designed by Divvy. We don’t outsource this in any way as it is a core part of our business. Indeed, the change in market value of a home is subject to market conditions. While the scenario you describe can happen, there have been many scenarios where the home’s appreciation exceeds the market value and our residents benefit 100% from the additional appreciation. Divvy sets that price upfront when a customer moves into their home, and we honor it for the life of the contract. While the situation you’ve described is not the ideal outcome for customers or Divvy, we try our best to navigate it in a constructive way. If you have additional questions or concerns, please don’t hesitate to reach out at operations@divvyhomes.com.

Noté 5 sur 5 étoiles

A lifesaver

I was nervous when i first moved into the home because i had a maintenance repair right off the bat that took over a week to resolve with a lot of back and forth that i felt could have been prevented. However i love their maintenance scheduling system which allowed me to pick dates and times that worked for me and the fact it was all done online through my portal account was very convenient and have not had any issues sense which has been really great.

The real star at Divvy is the head of money, Kaylin. I recently had a horrible bank experience that left me short on funds during an investigation and i had no idea how i was going to pay my rent. Even though it was a weekend, Kaylin called me and i didn't feel like i was just a number. Actually on the call the first thing she told me is "i know you are stressed. How can we get this resolved together" on that call i just casualy mentioned to her that i had set an appointment at a rent help agency a few days later. That day came and i was so stressed. I hit traffic, was running late and didnt even have all my documents. But I showed up at the agency anyway and the case agent said not only did Kaylin already send us all the documents we need she already signed everything and all we need is your signature. When i tell you i was shocked that she went out of the way to not only go contact the agency but also send them everything i was just so truely greatful. If more companies had someone like Kaylin the world would be a better place.

9 octobre 2023
Avis spontané
Noté 3 sur 5 étoiles

Responsive

Complicated procedures with lots of different people, emails, texts, calls, etc... But the employees are responsive, helpful and care about the customer. At this point we are waiting for Divvy to address issues with the rental... we'll know more soon.

29 septembre 2023
Noté 2 sur 5 étoiles

Maintenance

Maintenance. The house was not ready for move in. There are things that still need to be fix and repair. People should not be charged all especially a prorated charge when the house wasn’t ready, plumbing in bathroom, stover broken, water leaking from sink knob in bathroom when show is turn on knob for sink leaks. This should not be a request to be fix it should be fix now

30 septembre 2023
Noté 4 sur 5 étoiles

Seamless process

Our experience with divvy was definitely a positive one. The process was fast, seamless, and worth it!

23 septembre 2023
Noté 5 sur 5 étoiles

Renting made easy

They made renting a house very easy and less expensive! Can't wait to enjoy my new place

8 septembre 2023
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Réponse de Divvy Homes

Thanks, James!

Noté 1 sur 5 étoiles

Rather not say

5 septembre 2023
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Réponse de Divvy Homes

Hello Jermane, we are sorry your experience with Divvy has not been a positive one. Please don't hesitate to reach out to operations@divvyhomes.com, so our team can try to address your concerns.

Noté 1 sur 5 étoiles

Went out of their way to take all of my…

Went out of their way to take all of my savings when I moved out and their repair guy was a joke.

31 mars 2023
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Réponse de Divvy Homes

Hello Felicia, if you would like to contest any items on your equity return, please reach out to our team at operations@divvyhomes.com, so we can investigate and follow up. Thank you.

Noté 1 sur 5 étoiles

The things that needed to be addressed…

The things that needed to be addressed per our contract within 3 weeks of move in STILL needed to be addressed when we moved out 18 months later.

29 août 2023
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Réponse de Divvy Homes

Hello Mrs. Pitt, some of the items included in move-in repairs, such as HVAC, are usually only replaced when they fail to get the most life out of the system that is in place. If there are any additional concerns, we encourage you to reach out to our team at operations@divvyhomes.com or maintenance@divvyhomes.com

Noté 3 sur 5 étoiles

No PROPER SERVICE

I have been patient with the reply and service request however the fact that there isn’t anyone to directly call when I have a problem and they solve it . I had just moved into my house and I was not given any ideas or instructions on where to find the mailbox, about the garbage schedule pick up and my garage door has not been working properly since we moved in 4 days ago and the maintenance never showed up or called as scheduled.

5 août 2023
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Réponse de Divvy Homes

Hi Leah, thank you for taking the time to leave us a review. We are sorry to hear about your experience. If you need any further assistance, please feel free to reach out via phone at 833-600-0096 or via email at resident@divvyhomes.com to speak directly with your designated resident success manager.

Noté 1 sur 5 étoiles

Son mentirosos

1 août 2023
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Réponse de Divvy Homes

Hola, no dude en comunicarse con nuestro equipo en support@divvyhomes.com para que podamos ayudarlo con cualquier problema. ¡Gracias!

Noté 5 sur 5 étoiles

Great Company

Great company that has a great plan to help people work towards homeownership!!

29 juillet 2023
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Réponse de Divvy Homes

Thank you for sharing your review!

Noté 2 sur 5 étoiles

No refrigerator left items in the house…

No refrigerator left items in the house from the last tenant most the blinds are broke I need replacing door is not working

1 août 2023
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Réponse de Divvy Homes

Hello Elizabeth, per our policy, personal appliances, such as refrigerators, are not provided. This should have been explained during the application and offer processes. For any other items that are not working at your property, please submit a maintenance request through your Home Portal for our team to address. If you have any further concerns, don't hesitate to reach out directly at maintenance@divyvhomes.com. Thank you!

Noté 5 sur 5 étoiles

Thanks divy!!!

What made my experience great Is the fact that you all stuck to your job and word to have my house ready by closing time I was delighted!

29 juillet 2023
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Réponse de Divvy Homes

Hi Jordan, we are glad to hear we were able to meet your expectations. Thank you!

Noté 5 sur 5 étoiles

Getting a divvy home was so amazing

Getting a divvy home was so amazing. Everything went fast and quick and I think the over all experience is more than a 5 star

15 juillet 2023
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Réponse de Divvy Homes

Thank you for taking the time to share your positive experience, Crystin!

Noté 5 sur 5 étoiles

DIVVY TITLE

I worked with Deanna Stout as the escrow agent on my most recent transaction. Though there were some issues that arose throughout the process, she and her team came through for the buyer and our brokerage. Great communication! I cannot speak on the sales side of DIVVY homes, or their mortgage department, but title came through in a pinch.

19 juillet 2023
Avis spontané
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Réponse de Divvy Homes

Hello David, we are glad to hear about your positive experience with Divvy Title. We will be sure to share your feedback with Deanna and the team. Thank you!

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