Divvy Homes Avis 

Ooof- where to begin?
I truly rarely write negative reviews for companies, I have a high tolerance for mistakes and tend to give the benefit of the doubt. But our experience with Divvy has been just awful from start to finish.
I am a top producing Realtor in a major metro area. My friend from college called up- his family is living in a Divvy home and they were approved to move to another home within the program.
I set to work helping them find a new home. Divvy made the process literally an IMPOSSIBLE task. With the "shifting market" I don't think they WANT to buy any homes. Their criteria standards were completely unreasonable, they would disqualify every possibility after my clients got excited about it, because of something ridiculous, and not even entertain the possibility of fixing it or having sellers address it.
They want only the "best quality homes", yet had us working with a very low budget. It was totally confusing trying to figure out which homes actually worked with their "calculator". Then.. they would only offer 10-20% below asking on any home you might miraculously manage to find. This is not something that works here- we are still experiencing a severe inventory shortage, seeing multiple offers at times, and homes are receiving a solid 94% of asking across the board.
Divvy's communication was so bad to the point of being comical...no one had ANY idea what anyone else was doing or telling us. None of the information matched. You never spoke to the same person twice, and got to start over anew with each person who had no idea of the history.
We finally got down to our LAST 2 options for homes in the area. I spent hours collecting information to frontload to Divvy, so that we knew BEFORE we went to see them whether they would qualify for criteria an whether they met the calculator budget numbers.
Of course.. my clients got their heart set on one, only to find out after seeing them that they didn't even come close to qualifying for the needed amount to make an offer.
I could go on.. and on.. and ON. We politely and clearly expressed our issues at every step of the process, and no one took any meaningful action to address any of it.
My poor clients are so disheartened that they are leaving Divvy and plan to lease for a while and shore up their finances to go the conventional qualifying route, even though they are forfeiting money to do so.
I really wanted Divvy to be a useful tool that I could offer to clients going forward. However, I am now bent on making sure that EVERYONE in the Real estate sphere knows to stay far, far away from this utter hot mess of a company.

My experience with divvy has been ok. We started our journey with divvy back in September 2022.a They paired me with a really good realtor. But my dislike is that there were homes that i put in for that they low balled the heck out of. There was one house i tried for that was selling for $120k but the gave an offer of $100k. The seller decided to walk away because divvy wouldn't move from that figure. The other thing divvy has going on is communication. I like to text but not all the time especially on important business matters. I would call but they perfer text. I understand that its busy from time to time but on some things you just need someone to verbally explain and break stuff down that cant fix in a text. Lastly the portal system used online needs an update of some sort. There were times i couldn't view documents due to constant errors or mysterious payments coming up on my side of the system saying it needz to be paid but not on their side. Also the inspector for my house is like a beast at his job. Which can be good but not all the time. I talked with the seller of our new home and the things this man did i would be writing about here all day. Overall divvy may have its issues but so far it is a good company trying to do things to help people.

Got pipes leaking after vacation, prompt attention

Divvy made the home buying pleasant and accurate.

The customer support process needs to be better, and inquiries answered in real time.

The fact that home price was 170k negotiated down to 160. But yet I'm still making payments based on the 170k.

We had a kitchen fire. The entire kitchen had to be gutted and the livingroom, dining room and bedroom had smoke damage. Well, Divvy rehabbed everything! They had the kitchen sheet rocked and painted, brand new countertops,cabinets, and sink installed. They painted the rooms that had been smoke damaged. We also have 2 gapping holes behind our air handler that the plumbers had done in order to fix the guest bathtub. The holes have been patched, and painted! They even compensated us for the inconvenience while the repairs took place. They did an Outstanding job!

Last month I was having some issues to make the payment, I send an email to see if someone can help me, nobody answer until the payment day, I was looking for alternative.

Poor communication, poor service, unprofessional etc. I can go on and on! My advice is to never work with this company and go to their competitors!

Poor Communication & Poor process & poor process of homeownership & poor response to maintenance request & old houses with lots repairs needed !!! It's definitely a scam to get your money. Selling Houses not worth buying

Everyone worked very hard and quickly to take care of me and my family. My agent Kevin Bullock was absolutely AMAZING.

Communication
follow up on all maintenance orders
friendly personal

Not a lot of information given to us in regards to how much of our saving money we will get back in return if we close to buy a different home elsewhere. Also unsure if she could use Divvy to purchase a second home more to our liking.

Since I have been a home owner with a divvy they have been nothing but very helpful Every time I needed them they are there with no hesitation if I had to refer anyone to Divvy homes. I definitely would 100%. Thank you Divvy

They had my back when no one else would even look my way. The rent is super expensive,so you pay out the nose for no one looking your way as well. Over all the experience so far is pretty awesome and you guys was quick to

I want to thank Divvy company and personnel for helping me with the process of getting a home and to become a homeowner in the future, I would honestly say that overall I will always recommend Divvy to anyone, my experience has been excellent from the beginning and so far I'm still learning about it, I just want to say thank you.

Overall my experiences with Divvy have been exceptional with the exception of an issue that just arise. It appears that someone I was dealing with 10 months ago has made a false accusation against me to Divvy. I was not contacted by Divvy regarding the matter, but instead received an email from their attorney's office to leave my property, which I thought was strange. I'm a truck driver I don't get an opportunity as much to check emails especially when I'm driving 11 hours days, for weeks out of time. I've left several messages to Divvy about the matter but to no avail no one is calling me back. I absolutely love my home and DO NOT want to leave. But this matter needs to be addressed. How is it that someone can falsely accuse me of something, and I was not given an opportunity to defend myself is hurtful?

Very professional process very professional individuals to help guide to process overall just very professional and timely

Fue accesible el programa y la atención de los especialistas muy oportuna y eficiente