Diyprintstudio Avis 

The product I ordered from them is absolute garbage! It was printed paper under acrylic and had scratches and bubbles all over it! It was supposed to be a Christmas present for my oldest granddaughter and her husband. I wouldn’t give this thing away for free! 🤬 I just sent them an email stating I want a complete refund. Since they guarantee satisfaction. So now we’ll see what they have to say. Well, folks! Here is their version of “Complete Satisfaction “…

On Wednesday, July 8, 2026, 4:54 AM, zeo Jones > wrote:

Dear buyer,
To resolve your issue promptly, I offer you the following three solutions.
You can choose any one of them:
1.We will process a 15% partial refund of your order to compensate for your unsatisfactory shopping experience.
2.We will send you a free equivalent replacement item (you may pick identical or similar goods from our website), and no return is required.
3.We will provide you with a 20% discount coupon for your future purchase.
Looking forward to your reply and appreciate your understanding and support.
Best regards,
luna
Customer service center
I’m not EVEN going to settle for less than a full & complete monetary refund! No siree!!

Ordered, never received a confirmation #, never received a processing order #, when emailed support, bot reply, when answering reply, same reply different name, took from bank account, I Definitely fell victim to this scam out $54, Don’t advise to use this website!!!!

If I could give this DiyPrintStudio a zero rating I would. First off, everything about their advertising on the site is fake and the pictures you see of the items you think you are getting are stolen off of sites like Etsy. The site is not located in New York or in the USA for that matter. The shipping time is a lie. They state around 10 days. This is when I started doing my research. They eventually send you a tracking number that is in Chinese language. There is no phone number contact, only an email. Their tracking info and company is all foreign with no real valid info. Finally after 30 days my gift arrived. What a joke, it is a ridiculous looking picture of the item that is sealed in acrylic. The customer service person I contacted to inquire about shipping was evasive to my concerns and of no real help. I also did some research on Ai about this company and soon learned it was a scam website. I lost almost $50. on a crappy piece of plastic. Do not use this site, it is definitely a scam and waste of money and time. You will not get what you think you are getting.

Items I ordered were nothing like the photos online. I ordered a little statue that was supposed to be 2 hearts on a base, and LOOKED like it was made of wood. What I received were plastic pieces that were cheap, scratched, and broken. I've been communicating with customer service and the best they could offer was an exchange for similarly priced items. I'd rather not get anything else from this company, but I don't think a 15% refund, or a 20% coupon is fair at all. These are junk items and possibly a scam...we'll see what they come back with.

I ordered a statue of two hearts adjoining with customize names on them and the date of the wedding and I thought according to the picture of it that they were glass or acrylic or something like that. But what I got instead was a cut out piece of cardboard with a picture of what I ordered. I am really disappointed in this and I have tried to contact you previously about this to no avail so I will be contacting the Better Business Bureau and turn you in for that.
Thank you Trudy Closen.

What I received was the cheapest scratched up piece of junk not what I was looking at so I got ripped off. My advise is to please stay away. It’s a scam.

I ordered 2 items. Both items looked like they had carved wood bases with 2 hearts added to them. However, the items that arrived were made of single cheap pieces of pressed plastic with pictures of the carved wood & hearts attached. The base also is not what is shown online. The online photos show 1 solid piece, with the piece of wood as the base. In reality it is not one piece but another small piece of plastic with a slot in it that the cheap heart fits into. If a 0 was offered for a review that's what I would give this product!