DJ Alexander Avis 

Satisfied by the interest taken to sort things out

I am very happy with my new washing machine and the communication between me, the agent (Harrison Reeves) and the landlord. Speedy replacement and everything works great. Thanks!

I have been dealing with Amy O’Neill regarding property maintanence, she is always a pleasure to deal with, she is extremely efficient and made sure the job went smoothly from start to finish with great organisational and communication skills, her positive outlook is refreshing to work with

Matthew was incredibly helpful throughout the whole process of viewing and moving into our second-year flat. He was friendly, professional, and always happy to answer any questions we had, making everything feel straightforward and stress-free. His communication was excellent, and he made sure we had all the information we needed every step of the way. Thank you, Matthew, for making the experience so smooth, we really appreciate all your help and would highly recommend you!

My first experience with DJ Alexander has been outstanding. I would like to express my sincere appreciation to Charlotte for processing my rental application. From the very beginning Charlotte put me at ease and ensured there was clear, smooth communication throughout the entire process. I am truly grateful for her patience, prompt updates and professional guidance while completing all the paperwork. What could have been a stressful experience was made straightforward. Thank you once again for your efficiency. To the entire team, thank you for your dedication and commitment to manage the community thereby creating a welcoming environment for residents. I was delighted to move into the property.

I’m a student and Stephen has been very helpful and patient with me helping me sort a flat out

Robin was a big help with everything during my process of trying to find a flat in Edinburgh. With it being so difficult to find one Robin made everything simple and easy for me to find a place. Excellent service

I would like to sincerely thank Damir Maratov Property Relationship Manager for quickly organising a maintenance job and quotes to fix a problem in my bathroom at my rental cottage in Cramond near Edinburth. Damir alerted me to the issue, got quotes, then organised the prefered tradesmen to complete the job before any further damage occured.

Connor Quinn was brilliant, very helpful throughout

Shannon patrick was very efficient

Shannon Patrick (End of Tenancy Property Manager) this changeover of tenants at my flat in Edinburgh has taken a bit longer than usual as redecoration and some repairs were required. Shannon has kept me up to date and advised me during this time.

My experience with DJ Alexander, for the second time now, has been exceptional. My property manager, Kelsey McLachlan, was warm and friendly from the start, and incredibly knowledgeable about the property, she made me feel completely at ease during the viewing, which isn't always the case with other letting agencies. Throughout the application process, Kelsey kept me informed and updated at every stage, and answered my questions promptly and helpfully. Above all else, Kelsey's professionalism and warmth made the experience genuinely pleasurable. Honest, professional, and genuinely easy to deal with, I'd happily recommend her to anyone renting in Edinburgh.

Recent repairs at our flat were handled very quickly and efficiently by Louis Steele, Property Relationship Manager. Louis always obtains quotes quickly, and ensures work is completed in a timely manner. Most importantly, he is always very pleasant and helpful. Great to deal with !

Jenni Flynn Compliance Co-ordinator was very helpful and very efficient. I am very happy with the service from her.

Wonderful care from Natalie in the Edinburgh branch, she has arranged long overdue repairs (by previous letting agent) I'm so grateful! She is also lovely.

Ellen has been so helpful and professional throughout the entire process from viewing to moving in & has made it all so easy! She has been very approachable and always very quick to respond, we are very appreciative of all her support.

Thank you to Rory Bale for organising a new boiler and new sheeting in the bathroom so quickly to be ready for a new tenant. Very efficient.

Working with DJ Alexander was actually really easy and efficient. For such a large company you wouldn’t expect to have such personalized care, but we worked with Sana Bilal to secure our property and she was so helpful! She communicated with the landlord and tenancy team efficiently for us and made the process very smooth.

Kaylee Edwards is the End of Tenancy Property Manager for DJ Alexander and in a nutshell she has been a real breath of fresh air! Kaylee is so approachable, patient and extremely helpful!

I have had a few issues with my property and she has been efficient, pro-active and professional throughout, going above and beyond to try and sort out a reoccurring problem which has caused quite a bit of anxiety for me.

Kaylee’s communication style has been top notch. This is reassuring, especially living so far away from Edinburgh.

Thank you Kaylee- and keep up the excellent work!

Connor was professional, informative and helpful during the viewing. He explained the property clearly, answered questions in a straightforward way, and provided useful information about the next steps. Overall, the viewing was well organised and the guidance was very clear.