DJ Alexander Avis 

2 661
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Emma at DJ Alexander could not have been more helpful! We attended a viewing for a flat which we loved, and which Emma was the viewing agent for. When we were slightly unsure of the application proces... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Coming from England, we didn't know the process of buying in Scotland, but Caitlyn Meaney really took time to explain everything and guide us along the journey. It wasn't an easy one, as we had a few... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Shannon Patrick the End of Tenancy Property Manager who dealt with my property went above and beyond to make sure that everything ran smoothly. She sorted all issues quickly and efficiently and was ve... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Marie was the most helpful agent I could ever ask for. She guided me through the entire process and was so kind. Loved talking to her <3 She is great and so approachable. She made my overall experienc... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agents immobiliers
  2. Agence immobilière industrielle

Écrit par l'entreprise

We wrap four decades of experience across Edinburgh, Glasgow, and St. Andrews and we are here to help you find, sell or let your property.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(2 661)

737 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Shannon Patrick the End of Tenancy…

Shannon Patrick the End of Tenancy Property Manager who dealt with my property went above and beyond to make sure that everything ran smoothly. She sorted all issues quickly and efficiently and was very helpful answering my questions and getting me connected to the people I need. Thank you Shannon.

8 juillet 2026
Avis spontané
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Réponse de DJ Alexander

Thank you, Sophie, for this excellent review. We will pass this onto Shannon and the Team.

Noté 1 sur 5 étoiles

Shameless

The will do everything they can to keep every penny of your deposit - be aware! They will create charges just to avoid paying you back even if you leave the flat spotless.

8 juillet 2026
Avis spontané
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Réponse de DJ Alexander

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience.

We always aim to deliver the highest standard of service, and we take feedback like this very seriously.

So we can look into this properly, please contact our Customer Service Team at customerservice@djalexander.co.uk who will be able to assist you further.

You can also find details of our formal complaints procedure on our website.

Thank you again for raising this with us.

Noté 5 sur 5 étoiles

Laura Mctaggart was absolutely fantastic…

Laura Mctaggart was absolutely fantastic throughout the entire rental process. She was professional, responsive, and incredibly supportive at every stage, especially when we were working against a very tight deadline.

This move was particularly important because it was for my parents, who are both elderly, and it was an extremely stressful time for our family. Laura went above and beyond to keep everything moving, kept us informed throughout, and did everything she could to help get everything over the line in time for key exchange.

Her kindness, patience, and genuine care made a huge difference during what could have been an overwhelming experience. I honestly can't thank her enough for everything she did, and I wouldn't hesitate to recommend her to anyone looking for someone who truly cares about their clients.

Thank you again, Laura, you made a difficult situation so much easier, and we're incredibly grateful.

6 juillet 2026
Avis spontané
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Réponse de DJ Alexander

Thank you for this excellent review. We will pass this onto Laura and the Team.

Noté 5 sur 5 étoiles

Emma at DJ Alexander could not have…

Emma at DJ Alexander could not have been more helpful! We attended a viewing for a flat which we loved, and which Emma was the viewing agent for. When we were slightly unsure of the application process she took the time to speak with us and explain what should be included. We had great help from the general team, particularly Hayley too! We were completely reassured and put at ease.

6 juillet 2026
Avis spontané
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Réponse de DJ Alexander

Thank you, Orla, for this excellent review. We will pass this onto Emma, Hayley and the Team.

Noté 5 sur 5 étoiles

Marie was the most helpful & Kind agent..

Marie was the most helpful agent I could ever ask for. She guided me through the entire process and was so kind. Loved talking to her <3 She is great and so approachable. She made my overall experience with DJ Alexander so much better, as this is my first rental. Thank you

7 juillet 2026
Avis spontané
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Réponse de DJ Alexander

Thank you, Jhanvi, for this excellent review. We will pass this onto Marie and the Team.

Noté 5 sur 5 étoiles

Seamless and easy moving process

The moving flat process was a great service and went without any issues. Diane especially was a great help

3 juillet 2026
Avis spontané
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Réponse de DJ Alexander

Thank you, Adam, for this excellent review. We will pass this onto Diane and the Team.

Noté 5 sur 5 étoiles

Sana Bilal was very kind and helpful…

Sana Bilal was very kind and helpful during my inspection, she answered all questions I had with professionalism and honesty.

30 juin 2026
Avis spontané
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Réponse de DJ Alexander

Thank you, Asya, for this excellent review. We will pass this onto Sana and the Team.

Noté 1 sur 5 étoiles

Had a lovely flat that we really…

Had a lovely flat that we really enjoyed living in for the year as students. DJ Alexander however often failed to fix issues that we informed them about, or it took them months and months. In the end, our deposit was halved on return to us, despite the report we were sent indicating good cleanliness. And Alison at DJ Alexander despite furthering the process along ignored our frustrations.

6 juillet 2026
Avis spontané
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Réponse de DJ Alexander

Thank you for taking the time to share your feedback.

We’re sorry to hear about your experience. We always aim to deliver the highest standard of service, and we take feedback like this very seriously.

So we can look into this properly, please contact our Customer Service Team at customerservice@djalexander.co.uk who will be able to assist you further.

You can also find details of our formal complaints procedure on our website.

Thank you again for raising this with us.

Noté 5 sur 5 étoiles

I had an excellent experience with…

I had an excellent experience with Jessica Leggate at DJ Alexander, Aberdeen. From the time we were tenants until we successfully completed our move into our own home, Jessica provided exceptional professional service.
She was incredibly thorough, responsive, and supportive throughout the entire process. What stood out most was how proactive she was in keeping me informed after we moved out of the property. She regularly sent updates and detailed reports regarding the progress of everything, giving me complete peace of mind.
This level of communication and professionalism is something I had never experienced with previous letting agents. Jessica went above and beyond to ensure everything was handled efficiently and transparently. I truly appreciate her dedication and would highly recommend both Jessica and DJ Alexander to anyone looking for a reliable and professional letting agent.

23 juin 2026
Avis spontané
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Réponse de DJ Alexander

Thank you, Oladimeji, for this excellent review. We will pass this onto Jessica and the Team.

Noté 5 sur 5 étoiles

An Excellent Team

Coming from England, we didn't know the process of buying in Scotland, but Caitlyn Meaney really took time to explain everything and guide us along the journey. It wasn't an easy one, as we had a few bids rejected, but she was always really patient with us, and we finally bought our dream home. Then Kerry Temple managed to close the process in just 5 weeks, which was incredible and again her attention to detail made sure we understood everything involved. Really pleased with the whole service; couldn't have wished for more.

12 juin 2026
Avis spontané
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Réponse de DJ Alexander

Thank you, Manuel, for this excellent review. We will pass this onto Caitlyn, Kerry and the Team.

Noté 5 sur 5 étoiles

In the process of renting my first flat

In the process of renting my first flat in Edinburgh as a fresh graduate, and Cameron Lindsay has been a great correspondent- providing prompt and really helpful guidance on accepting an offer! Jen Cabrera was also amazing with showing us the flat, again being helpful and giving great advice with the application process.

2 juillet 2026
Avis spontané
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Réponse de DJ Alexander

Thank you, Eva, for this excellent review. We will pass this onto Cameron, Jenn and the Team.

Noté 5 sur 5 étoiles

Very quick to respond to my maintenance…

Very quick to respond to my maintenance issue. Problem resolved quickly and Mhairi Bain, the Property Relationship Manager was very helpful and lovely! Thank you.

2 juillet 2026
Avis spontané
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Réponse de DJ Alexander

Thank you, Barbara, for this excellent review. We will pass this onto Mhairi and the Team.

Noté 5 sur 5 étoiles

Ruth at DJ Alexander made the entire…

Ruth at DJ Alexander made the entire selling process a breeze. The comms were very good and we were kept updated throughout the process.
The sale was completed in record time.
I could not be happier with the support and professionalism.
Thank you

1 juillet 2026
Avis spontané
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Réponse de DJ Alexander

Thank you, Sasi, for this excellent review. We will pass this onto Ruth and the Team.

Noté 5 sur 5 étoiles

They are always very professional and…

They are always very professional and helpful. We had an inspection visit done by Connor the other day and he was very polite and kind. We are tenants and we are in contact with DJ Alexander for one and a half years now and never had an issue.

1 juillet 2026
Avis spontané
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Réponse de DJ Alexander

Thank you, Lerzan, for this excellent review. We will pass this onto Connor and the Team.

Noté 5 sur 5 étoiles

Respectful service

Good service, good fallow up. We are happy to work with DJ Alexander. The recent inspection by Connor was smooth and fast. Thanks

1 juillet 2026
Avis spontané
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Réponse de DJ Alexander

Thank you, Serdar, for this excellent review. We will pass this onto Connor and the Team.

Noté 5 sur 5 étoiles

Gill Annand

Gill was a pleasure to deal with throughout my rental application. She was friendly, professional, and kept me informed every step of the way. She made what could have been a stressful process much easier and was always happy to answer any questions I had.

Thank you Gill , for all your help and support. I really appreciate everything you did, and I wouldn’t hesitate to recommend you to anyone looking for a smooth and efficient service.

22 juin 2026
Avis spontané
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Réponse de DJ Alexander

Thank you, Caroline, for this excellent review. We will pass this onto Gill and the Team.

Noté 5 sur 5 étoiles

Helpful maintenance support

We’re renting through DJ Alexander and had a maintenance issue with the gas hob in the property. Lizzie Mackenzie, Property Relationship Manager, responded helpfully and suggested a practical fix, including a clear video example. The issue was resolved quickly without needing a visit.

1 juillet 2026
Avis spontané
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Réponse de DJ Alexander

Thank you, Mark, for this excellent review. We will pass this onto Lizzie and the Team.

Noté 5 sur 5 étoiles

Efficient Experience

The agent Katie was lovely at the viewing and was very knowledgeable followed up by Connor who was able to answer any questions i had and make the process less stressful.

24 juin 2026
Avis spontané
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Réponse de DJ Alexander

Thank you, Jason, for this excellent review. We will pass this onto Katie, Connor and the Team.

Noté 5 sur 5 étoiles

Adam the superstar

Adam Sweeny came to inspect my flat and was really helpful at talking me through some concerns I was having. He took his time to check everything over and truly is an asset to the team.

26 juin 2026
Avis spontané
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Réponse de DJ Alexander

Thank you, Penelope, for this excellent review. We will pass this onto Adam and the Team.

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