We couldn't speak more highly of Conor and Ruth from the Glasgow branch. They made it a real joy and ease to sell our flat. Conor and Ruth were both really helpful in answering questions and keeping u... Voir plus
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Lisez les avis des autres
Searching and renting a flat can be stressful, but working with Eve at DJ Alexander in Edinburgh has been nothing but the opposite. Eve helped us view a new to market property which was perfect for ou... Voir plus
A very good, professional company. My case was personally handled by Shannon Patrick, who is the End of Tenancy Property Manager. I can speak of her in nothing but the highest terms. She resolved... Voir plus
L'entreprise a répondu
I have used DJ Alexander for many years to manage the letting out of my Edinburgh flat . Recently I have been lucky to work with a new member of the Maintenance management team ….Xavier ! He has bee... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We wrap four decades of experience across Edinburgh, Glasgow, and St. Andrews and we are here to help you find, sell or let your property.
Coordonnées de contact
1 Wemyss Placre, EH3 6DH, Edinburgh, Royaume-Uni
- 0131 558 3000
- Enquiries@DJAlexander.co.uk
- djalexander.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Réponse de DJ Alexander
DJ Alexander is Awesome!
Eve Mack (Property Manager) was active and supportive during the early tenancy confirmation days. Her coordination helped us to make decisions and take action on related things in a timely manner. Thanks to the DJ Alexander team, including the field personnel who showed us the property.

Réponse de DJ Alexander
Great account handling from Emma Fairgrieve
Our property has been under DJ Alexander management for 10 years and we have recently had a tenancy transfer, which required some property upgrades and maintenance. Thanks to Emma Fairgrieve for managing the everything so quickly, comprehensively and for being so patient with us.

Réponse de DJ Alexander
Customer Service Connor
Connor was fantastic in getting us started in our rental journey. He answered all questions in a timely and detailed manner.

Réponse de DJ Alexander
Letting my Property II Assistance from Tenancy Prop Manager
I let my Property through Dj Alexander and the company was able to find the tenant quickly. There was quite a bit of work required to turn around and there were some delays however Amy O'Neil, End of Tenancy Property Relationship Manager was able to take charge close the pending works. She also found that some of the works were not required and was able to adjust this with the contractor and we added value in the bathroom. All in all, good service

Réponse de DJ Alexander
I just rented a house in Glasgow via Dj…
I just rented a house in Glasgow via Dj Alexander. Caroline met us at the viewing she was amazing made everything easy. She replied to every question even when it was a weekend end. Refrening and moving process was all done smoothly and promptly. Even when hading over the keys Caroline met us at the property and made sure everything was OK before she left. I Highly recommend them.

Réponse de DJ Alexander
Great service and Alexandra Holzbarova…
Great service and Alexandra Holzbarova helped has at every step of the process and ensured everything went smoothly and quickly.

Réponse de DJ Alexander
Sana Bilal was very helpful and helped…
Sana Bilal was very helpful and helped move things along quickly.

Réponse de DJ Alexander
I had a great experience over the phone…
I had a great experience over the phone with DJ Alexander. My son had a query for one of the properties as he is moving to Edinburgh for university. Phoebe in the letting department was fantastic on the phone. Really patient and answered all the questions I had without rushing and really put my mind and my sons mind at ease as we were concerned about property availability close to September! I hope to deal with her again when the time comes to finding a property! Thank you.

Réponse de DJ Alexander
Great experience over all
Great experience over all. Great comms and quick process. Helpful every step of the way. Thank you!

Réponse de DJ Alexander
Recently Harrison from DJ Alexander…
Recently Harrison from DJ Alexander helped me with an issue with a lack of hot water in my flat. He handled the issue promptly and in a v friendly and helpful manner. Great customer service!

Réponse de DJ Alexander
Campbell has made our transition…
Campbell has made our transition seamless and keeps us upto date with the on goings with our property.
He makes sure the flats are upto date with inspections and gives detailed account of any issues

Réponse de DJ Alexander
I had a very positive experience with… Excellent Service and Exceptionally Quick Resolution
I had a very positive experience with Ikenna Njoku, Property Relationship Manager. The washing machine replacement was arranged and completed within just a week, which was much faster than expected. Communication was clear throughout the process, and everything was handled efficiently and professionally. I really appreciated the quick response and smooth coordination. Thank you again for the excellent support and service.

Réponse de DJ Alexander
Great Service
Really excellent and responsive service. Proactive and easy to deal with. My main recent dealing has been with Shannon Patrick who is the End of Service Property Manager. I live overseas so good communication is necessary. Shannon has been excellent. Really happy with the service.

Réponse de DJ Alexander
No response
Applied for a property after viewing via one of there female employees who didn’t have the decency to respond to my application or tell me I was unsuccessful, unprofessional.

Réponse de DJ Alexander
I had an issue with Fridge in my flat
I had an issue with Fridge in my flat. It stopped working and no room to store the food. I raised it to DJ Alexander and Ikenna Njoku, Property Relationship Manager handled the issue. He sent me the electrician on priority to check and arranged a replacement promptly. Thanks for prominent support from him and the problem is solved.

Réponse de DJ Alexander
Great communication from Amy
Great communication from Amy keeping me informed as to required 'end of tenancy' works, and providing updates complete with photos.

Réponse de DJ Alexander
Would highly recommend and use again
Throughout our time renting with DJ Alexander we have had an extremely positive experience from start to finish. If any issue was ever presented they were very attentive and proactive about the situation and kept us highly updated with regular and timely replies. When moving out of our rented property Associate End of Tenancy Property Manager Anna Scott did an incredible job with providing sustainable information to ensure we were able to secure our deposit back! Would highly recommend!

Réponse de DJ Alexander
Moving home
In what can be a very stressful experience of moving home, this was not the case with DJ Alexander’s as the process was simple and easy. Our property manager Katie was extremely helpful throughout the process and was attentive to our needs and was helpful with any queries or issues we had.

Réponse de DJ Alexander
Great Staff and Quick Turnaround!
Connor Quinn was exceptionally helpful and made the process quick and simple. We didn’t feel stressed at all, and we heard back very quickly after applying. Good vibes all around!

Réponse de DJ Alexander
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