Dnahealth Avis 118

Overall, I had a good experience with DNA Health. The purchase process worked and the service/product met expectations.

However, the website is not very user-friendly and could be improved to make navigation and the overall experience smoother. Despite this, I was still able to use it and had a positive experience overall.

DNA TUMBLER, I am now onto my second DNA Tumbler blender, first one was returned because it stopped working, I replaced it with a second one and again its stopped working, worst of all I cannot claim on the warranty because the motor is wet, surely this is due to a fault with the machine, it clearly doesn't seal the liquid when blending and it seeps into the motor.

I was not able to order more than one set of the filters.
Don't think that a supplier should limit a client on the total number of filters that the client waant to buy.

While the product works well, their stock supply is shocking. You can sometimes wait months for replacement filters, and when they do arrive, they limit you to 1 per customer. During that time, you will most likely spend a fortune on buying bottled water. Rather look at local solutions that you can actually get the filters for.

Service really quick and reliable. Many thnaks

The entire set of cartridges is rarely available. One is forced to buy the individual cartridges which obviously pushes up the price. If all the cartridges are available, why not sell them at the price of a complete set?
Delivery is excellent, received my products within a day of order.

I bought my dna cold flow juicer two weeks ago, I haven’t stopped juicing, it has changed my life

I had a return for a faulty machine and it was handled very well by the staff at DNA Service like this is hard to come by these days Well done

Love the idea of dual cooking and if not needed you can cook only on the one side. Plenty space for cooking for 2 people.

I bought a DNA V2 Countertop Water Purifier besides the awful taste it stated leaking after about 6 months. I followed the company's procedure for warranty claims which they just ignored. Not a ethical company. My advice is avoid their products. Update: you cant submit the repair form without acknowledgment. The form was submitted (2 March 2026) and the response was “We will be in contact with you soon” if not in 2 working days contact them. No where did it say go ahead and send the faulty device. Any way after 2 days and no response so I reached out via the email provided sales (5 March2026) and it was forwarded to their socials email address (6 March 2026). And they state in their reply that they heard nothing from me yet I have the emails as proof. So they lie too. Any way there was no response thereafter until I emailed again on 12 March when the reply was are you having problem sending the 10kg device when not once I was asked to do so. This is when I wrote the reviews. Really unprofessional service. They even are trying to get my reviews removed. Dodgy company avoid.

After a unfortunate misunderstanding, DNA really came to the table and rectified the mistake. These guys know exactly what customer service means and did it way better than one would expect in this day and age.

Well done DNA, we will certainly support you when we need to expand!

I have ordered from DNA before.

Best buy! I have been researching airfryers for the past 4 months before I made this purchase
Its classy looking, its strong and I most live that its huge and non stick free. Adore the fact that the racks are made of stainless steel.
Total win!

Do yourself a favour and buy Kuvings, not DNA. I have both—Kuvings (Germany) and DNA (here)—and they’re worlds apart in quality and ease of use.

The biggest issue with the DNA juicer is that the pulp doesn’t move through the chute/tube properly, so you constantly have to push and shuffle it along by hand. It’s a frustrating process. Also, some parts trap water after washing, and it’s hard to get the water out.

To be fair, DNA customer service responded quickly—but they didn’t really take responsibility for the issue. It was more along the lines of: “Everything is fine on our side, so there’s no problem.”

Very clean tasting and reasuring, although a cold water system would be more practical than warm water and room temp water

This product is absolutely amazing, fantastic quality and has made my life so much better, cooking healthy meals in no time, easy to use!!

I love the DNA Sparkler the fact that you can add fresh fruit to enhance flavour is an amazing option to have.