Jeg købte et sjippetov fra Grandado. Jeg modtog en bekræftelse og 11 dage senere en sms fra PostNord om at min pakke fra AliExpress kunne afhentes. Først troede jeg at det var en scam. Jeg fik ikke en... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Firmaet ser dansk ud, men varerne leveres direkte fra AliExpress i Kina. Superirriterende, da jeg aldrig selv ville købe noget miljøskadeligt bras fra Kina. Varen ligner en tynd og billig udgave/kopi... Voir plus
L'entreprise a répondu
Hvor er det pudsigt at jeg har modtaget svar fra jer idag den 16. Sept. Jeg har her til formiddag på forunderlig vis modtaget pakken med varen jeg bestilte🎉 Den lå et par meter fra min hoveddør🤭 Den... Voir plus
L'entreprise a répondu
Bestilte en ny kasse til cykelbatteri, som ikke kunne findes andre steder. Der stod leveringstid 2-6 uger og 25 hverdage. Bestilt 25/5, modtaget 30/6. Fra de pakkede til den blev registreret som modta... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Are you on the lookout for an online store where you can find everything you need – from electronics and home appliances to clothes, decoration, and even car details? Look no further than Grandado! Grandado has an extensive range of products to cover all your needs. Need assistance with product selection or have questions about your delivery? Our customer support is at your service 24/7 via live chat or email. So, dive into the convenience of finding all your essentials in one place and enjoy the peace of mind that comes with knowing support is just a message away.
Coordonnées de contact
3,4
Moyen
189 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Reeeeaaaaaly Long delivery time
Reeeeaaaaaly Long delivery time. Packaging not sufficient. Product slightly damaged.
4 juin 2026
Avis spontané
Réponse de DNK Grandado
Hi Thomas Jensen,
Thank you for your review.
We're sorry to hear the delivery took longer than expected and that the packaging did not sufficiently protect the product during transit. We understand your disappointment and appreciate your feedback. Please, share your order details with me. I will find it and contact you. I just clicked "find reviewer".
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Håndtag de er så grimme og meget…
Håndtag de er så grimme og meget dårligt lavet, køber aldrig noget hos det firma mere.
4 juin 2026
Avis spontané
Réponse de DNK Grandado
Hi Peer,
Thank you for your review.
We're sorry to hear the handles did not meet your expectations in terms of appearance and quality. We appreciate you taking the time to share your feedback. Could you please share with me more order details, so I can find it and see what I can do for you? I clicked "find reviewer".
Wishing you a pleasant day!
With best regards,
Lia from Grandado
I received good service when I bought…
I received good service when I bought night vision goggles. The first pair I received were without lenses. I wrote to you and received a new pair - free of charge.
Thanks....
4 juin 2026
Avis spontané
Réponse de DNK Grandado
Hi Susanne Aaen,
Thank you for your review.
We're happy to hear that the issue with your first order was resolved and that you received a replacement free of charge.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
I got my order just after 2 weeks
I got my order just after 2 weeks, I installed the carburator 😁😁😁 And I had my lawnmower working again 😁😁😁
4 juin 2026
Avis spontané
Réponse de DNK Grandado
Hi John Geisler,
Thank you for your review.
We're happy to hear your order arrived safely and that the carburetor got your lawnmower working again.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Réponse de DNK Grandado
Hi Martin Larsen,
Thank you for your review.
We're happy to hear everything was good.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Réponse de DNK Grandado
Hi Karsten Eriksen,
Thank you for your review.
Glad to hear your order arrived within the promised time.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Réponse de DNK Grandado
Hi Claus,
Thank you for your review.
Nice to hear you are happy with the communication.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Varskoet om lang transport tid, men ventetiden var kortere
Var varskoet om lang transport tid, så ventetiden var kortere end forventet. Alt ok.
25 mars 2026
Avis spontané
Réponse de DNK Grandado
Hi Steen Billenstein,
Thank you for your review.
Glad to hear the delivery was faster than expected and everything was okay.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Product not delivered
Product is not delivered and order was placed 21 days ago. 11 days after order placement I was informed the order was shipped and would be delivered within 15-25 weekdays?!
Now I am being asked to review Grandado - not sure what they expect when my product is in a warehouse somewhere.
31 mars 2026
Avis spontané
Réponse de DNK Grandado
Hi D.V.,
Thank you for your review.
We are sorry to hear that your order has not been delivered yet and for the confusion regarding delivery time. Our delivery times are approximately 2-6 weeks (delivery counts in business days, weekends are not included). It’s stated on every product page in “Shipping and delivery times”.
Please share your order details so we can check and update you.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
All as expected
31 mars 2026
Avis spontané
Réponse de DNK Grandado
Hi PER LARSEN,
Thank you for your review.
Nice to hear everything met your expectations.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Good price and ok quality!
I bought handkerchiefs in different colors. Good price, and ok quality, for everyday handkerchiefs. Fast delivery a plus!
27 mars 2026
Avis spontané
Réponse de DNK Grandado
Hi Wiola Anna,
Thank you for your review.
Great to hear you are satisfied with the price, quality, and fast delivery.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Nemt og gnidningsfrit
Nemt og gnidningsfrit. Jeg har handlet der før og vil sikkert også gøre det fremover.
27 mars 2026
Avis spontané
Réponse de DNK Grandado
Hi jette planck,
Thank you for your review.
Glad to hear everything was smooth and that you would shop with us again.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
De er meget langsom
30 mars 2026
Avis spontané
Réponse de DNK Grandado
Hi Mohamed Kimouz,
Thank you for your review.
We understand if our delivery terms may not be the most convenient for you. Please note that international parcels may take longer to arrive.
However, we want to assure you that your delivery is insured, and we have a customer support team ready to assist you in case of any issues after the delivery time ends. We apologize for any inconvenience and look forward to helping you in any way we can.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Varen levede op til beskrivelsen
Varen levede op til beskrivelsen. Knap 14 dage fra bestilling til levering.
28 mars 2026
Avis spontané
Réponse de DNK Grandado
Hi jens k,
Thank you for your review.
Nice to hear the product matched the description and delivery time was reasonable.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Jeg bestilte vintage motorcykel…
Jeg bestilte vintage motorcykel briller. Grandado var så søde at bestille dem til mig direkte fra Temu. Betalte 215kr for nået jeg selv kunne bestille fra Temu til 45kr. Fuldstændig ens vare. Indpakning og fragtfirma. Hvis jeg vil have Temu vare. Så skal jeg nok selv bestille derfra og betale hvad det koster hos dem.
21 mars 2026
Avis spontané
Réponse de DNK Grandado
Hi Mustafa,
Thank you for your review.
Similar products can indeed appear on different platforms and at very different prices. We want to assure you, we don’t work with Alibaba group or any other stores. We cooperate directly with manufacturers and can guarantee the quality of what we sell.
However, if you have an issue with the product itself, we’ll be happy to help you with a return.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Chinese website. No delivery.
4 mars 2026
Avis spontané
Réponse de DNK Grandado
Hi John Frederiksen,
Thank you for your review.
We understand if our delivery terms may not be the most convenient for you. Please note that international parcels may take longer to arrive.
However, we want to assure you that your delivery is insured, and we have a customer support team ready to assist you in case of any issues after the delivery time ends. We apologize for any inconvenience and look forward to helping you in any way we can.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Super quick service and quality items
26 mars 2026
Avis spontané
Réponse de DNK Grandado
Hi Dr Adrian Harrison,
Thank you for your review.
Great to hear you are happy with the fast service and quality items.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Jeg ordre en slange til bildæk 205/60 …på min forespørgelse giver de pris men de ikke varen.
Jeg ordre en slange til bildæk 205/60 16 men sender en slange til en sækkevogn. Øv ikke nok med det,de har slet ikke slanger til bildæk, men hvorfor reagere de så på min forespørgelse på 205/60(16 ikke nok med det, de har også en pris på den slange de ikke har. ØV ØV
1 mars 2026
Avis spontané
Réponse de DNK Grandado
Hi Ken Zillmer,
Thank you for your review.
We are sorry to hear you received the wrong item. I will contact you via your email address. I believe we will find a solution
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Réponse de DNK Grandado
Hi k. Hansen,
Thank you for your review.
Nice to hear everything was good.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Réponse de DNK Grandado
Hi Reidar henriksen,
Thank you for your review.
Great to hear your package arrived on time and with the correct items.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
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