First time ever try something like this. Thought maybe it could be a scam but after reading review here and figuring can’t lose sleep over 50 bucks decide to try it since booking at dermatologist has... Voir plus
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DocBright refuses to send refills or even answer messages after 30 days unless you pay for another consultation, even after years of being on the same medication. Frustrating and expensive.
L'entreprise a répondu
I couldn't get my daughter into a regular dermatologist until a couple weeks out. She really needed something for her skin to help clear up a rash that was getting worse everyday. Thankfully I found d... Voir plus
L'entreprise a répondu
This was an amazing experience! I have never used a telehealth service before and I was very impressed and surprised at how smooth this went . They make it very easy to send over your photos and withi... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Connect with healthcare professionals & medical providers using our smart Telehealth options. Get a diagnosis, treatment plan, and prescriptions without stepping foot in a medical office.
Coordonnées de contact
Etats-Unis
- WeCare@docbright.com
- docbright.com
Aucun historique récent de demande d’avis
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No refills or support
DocBright refuses to send refills or even answer messages after 30 days unless you pay for another consultation, even after years of being on the same medication. Frustrating and expensive.

Réponse de DocBright
Please stay away from this scam
Nowhere on the site does it say that a prescription only lasts 3 MONTHS. So you need to pay these guys every 3 months if you want to have an ongoing medication. That's a scam. Very shady.

Réponse de DocBright
DocBright: Straightforward, Stellar
DocBright continuously works to make themselves easily available and accessible to their clientele. More than that, they have the best dermatologist in Texas (the world, even!)—Dr. Werner-Billet. She has changed my life.

Réponse de DocBright
My doctor was very helpful and…
My doctor was very helpful and friendly. It was easy communicating and even switching where my prescription was sent to save $ was a breeze. Thank You!

Réponse de DocBright
Professionalism at its finance
The professional and constant fast feedback was extremely useful and very grateful to have use their services and will definitely recommend anybody that needs any help to them.

Réponse de DocBright
My doctor was extremely knowledgeable &…
My doctor was extremely knowledgeable & helpful during the process. I was able to get my prescriptions at CVS without any issues. I am able to recover from my condition in peace. Thank you.

Réponse de DocBright
No Response to Emails, Can't Pick Up Medication
I'm disappointed because I really wanted this to work.
I submitted a consultation and paid the fee. As promised, within 24 hours one of the dermatologists Dr. Chacon emailed me a treatment plan and sent the rx to my pharmacy. That's when the problem began. The pharmacy needed her approval for a 90-day supply of one medication. After a few days, the med still wasn't approved, so I replied to Dr. Chacon's email and let her know (the treatment plan says I can reply directly to the email). After a few days, still no response so I emailed careteam at docbright.com to request some help. Still no response.
I haven't been able to pick up the meds that are available because it would void the money back guarantee. I wanted to warn others about my poor experience with DocBright.

Réponse de DocBright
Life saver!
Dr. Mandel was fantastic! Listened to my concerns and addressed them in a timely manner! I would have had to wait a month to get an appointment with my regular dermatologist and taken time off work. DocBright was a life saver for my episode of skin drama :)

Réponse de DocBright
Quick response and solution to my…
Quick response and solution to my request. Thank you Dr. Mandel.
No replies after billing
After billing, no replies to emails I've sent to the Dr and the general customer service email addys. This has been going on 3 months now. DocBright replies on here immediately to reviews claiming "We haven't received any email correspondence" or "check your spam folder". After a dozen unanswered emails I filled out the form again and they called in a different medicine. I email again two more times asking about the correct medicine... 3 months, no replies, no help.
Great Service
I am very pleased with my experience. Dr. Mandell helped me with medication that worked in a matter of 2 days. He is a very knowledgeable and experienced dermatologist with amazing credentials
Super easy to do.
Easy and affordable online dermatology access
Easy and painless online submission for treatment, diagnosis and treatment plan in 24 hours followed by immediate prescription placement with my pharmacy. Assigned doctor available anytime via email. A perfect experience at a reasonable cost.
Was able to get a fast response
Was able to get a fast response, the Dr was able to make necessary changes to my document.
How quick and easy this was!
Fast and Pain less
Fast and Pain less. Recommended my buddy Mike from work to reach out.
This is the future of healthcare!
This is the future of healthcare. The doctor was very responsive, thorough and willing to follow up. I’m so grateful that I found this!
Received my prescription the next day…
Received my prescription the next day and was perfect. They were quick to respond to me and gave me great advice. Will continue to use this service.
Dr. Mandel is a wonderful provider. Fast, trustworthy, and patient care.
Dr. Mandel is a wonderful provider who truly cared about me as his patient. I was initially hesitant about pursuing telehealthcare options however he was patient with me and followed up consistently. I had a pleasant and professional experience using DocBright and navigating the site was easy with their care team.
Good service first, then ignore
Good service in the beginning, once you've paid. But on my second month, after numerous tries to get a refill never get any reply from this provider. They only have a single email for everything, no phone number, live chat etc. Missing my prescription drugs and have to go elsewhere and do it all over again
Very disappointed and don't recommend to deal with.
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