Dog and Hat Coffee Club Avis 

176
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The coffee is always interesting, well roasted, varied beans and countries of origin. The newsletter that comes with the coffee is informative, and the people are friendly and give great service. I'... Voir plus

Noté 5 sur 5 étoiles

Dog and Hat provide an excellent service offering a wide range of coffees in monthly subscriptions, I love that you get different coffees to try each month ( 4 different coffees each month) Price... Voir plus

Noté 5 sur 5 étoiles

I have been into coffee for nearly 30 years and have tried numerous subscriptions over the years. Dog & Hat is the one i have settled on mainly because they offer the variety i am after, which allow... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I started a coffee subscription with Dog and Hat two years ago, and I cannot complain about a single thing. Every month, I eagerly look forward to receiving my parcel and trying out espresso beans fro... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Torréfacteurs

Écrit par l'entreprise

For the love of Coffee! Our goal is to provide you with an exceptionally varied selection of the highest quality coffees that this country's roasters have to offer with minimal fuss (we also include a few European roasters). We get a real kick out of researching coffees for our site - when talking to new roasters, we find the passion they have for coffee and the communities that grow it is infectious...and we're inspired to drive that passion to a wider audience.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

176 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,9

Tous les avis

(176)

44 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I have recommended Dog and Hat to all…

I have recommended Dog and Hat to all my friends and we all love it! Great coffee, great customer care and we love the variety of great coffees from around the world.
I also love how Dog and Hat are supporting small business around the world.

8 novembre 2023
Avis spontané
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Réponse de Dog and Hat Coffee Club

Hey Sarah - Thank you for the lovely review - I love supporting other business and having like a chain reaction of success. Happy Christmas from Su and Emma x

Noté 5 sur 5 étoiles

Solid coffee sub

Solid coffee sub. 4 x different 250g bags p/m that changes each month - fantastic idea for anyone looking to try and learn about new coffees!

8 novembre 2023
Avis spontané
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Réponse de Dog and Hat Coffee Club

Thank you James - Always great to have to on board - Have a lovely Christmas! Su and Emma x

Noté 5 sur 5 étoiles

The best coffee subscription

Fantastic quality coffee with a personal touch. Excellent communication. Well priced. A real pleasure.

8 novembre 2023
Avis spontané
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Réponse de Dog and Hat Coffee Club

Hey Louis Jack - Thank you for the lovely review - Happy Christmas, Su and Emma x

Noté 5 sur 5 étoiles

Dog & Hat are great

Dog & Hat are great - really good service from a lovely small business who clearly are passionate about what they do - always good to get a great variety of sourced coffee. I've been a subscriber now for years and always look forward to my monthly box. Coffee comes out as cheaper than buying beans from local coffee shops but much more variety - thanks Sue

8 novembre 2023
Avis spontané
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Réponse de Dog and Hat Coffee Club

Hey Archie - Thank you for the lovely review and hope you have a lovely Christmas. Su and Emma xx

Noté 5 sur 5 étoiles

One of the best customer experiences

I have used Dog and Hat for over 2 years now, closer to three. The level of service and product is consistently high. The two times when there have been a problem it was dealt with quickly and efficiently so that it wasn't really a problem. Couldn't recommend Dog and Hat enough.

8 novembre 2023
Avis spontané
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Réponse de Dog and Hat Coffee Club

Hey Gavin - Thank you for all the custom, and for the lovely review. Su and Emma x

Noté 5 sur 5 étoiles

Best coffee every. single. month.

Best postal coffee service around - love the variety and quality every single month. For a coffee lover - the little booklet that comes with is sensational and shows the love & care put into the service.

100% would recommend for anyone who likes coffee. Great customer service too - very responsive!

8 novembre 2023
Avis spontané
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Réponse de Dog and Hat Coffee Club

Hey - Thank you for lovely review. Su and Emma x

Noté 5 sur 5 étoiles

Excellent coffee selection

Excellent coffee selection. Fast despatch on orders. Excellent customer service. What more could you want?

8 novembre 2023
Avis spontané
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Réponse de Dog and Hat Coffee Club

Hey Darren - Thank you for you loyal custom and thank you for the lovely review - Have a lovely Christmas! Su and Emma x

Noté 5 sur 5 étoiles

Best coffee subs service around

I’ve been subscribing ever since getting this service recommended by a friend when I moved to the UK, and every month I eagerly anticipate the packages and the real joy it brings! Love all the carefully selected beans and reading the enclosed booklet - I read it front to back…even the details about the roasters/coffees I don’t receive!

Thanks to the team for sharing your passion for coffee and the hard work put into a truly personalized business - it shows and I never miss a chance to recommend your service to all my fellow coffee loving friends!

Cheers to the D&H team!

P.S.  Mine would be a Boston Terrier in a beanie.

24 avril 2023
Avis spontané
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Réponse de Dog and Hat Coffee Club

Boston in a Beanie! - Good Choice! Thank you for the lovely review - Have a lovely Christmas! Su and Emma x

Noté 5 sur 5 étoiles

Had a coffee subscription for a few…

Had a coffee subscription for a few months now and felt I should rate! The coffees are much better than anything on the supermarket shelf. Some are bloody mindblowing but when you go online to see if there's any left in the bag shop, they're usually sold out. Sometimes I wish I'd opened the best coffee of the delivery first so I can order more of it but it isn't always the case!

I have even tried a decaf delivery and honestly, it tastes as good as regular for the most part.

I was recommended Dog + Hat by a client of mine and I must say I am glad he did!

16 mars 2023
Avis spontané
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Réponse de Dog and Hat Coffee Club

Thank you for the lovely review - Have a lovely Christmas! Su and Emma x

Noté 5 sur 5 étoiles

Amazing Customer Care & Service

Bought a set of Timemore coffee scales 4 months ago.
Efficient sales process and prompt delivery.
Brilliant scales and so easy to use………
Unfortunately last week they developed a minor screen fault, 1 display bar missing from bottom of a character in the timer section.

Contacted company out of hours via their chat service, expected response next day. Despite it being early evening I received a response from Sue within 5 minutes!!!!!
I then received a replacement unit within a few days.

Excellent customer service, an example to others.
Would I use again?
DEFINITELY

31 mars 2023
Avis spontané
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Réponse de Dog and Hat Coffee Club

Ah thank you Martin - Have a lovely Christmas! Su and Emma x

Noté 5 sur 5 étoiles

The personal touch.

I ordered my set of coffee scales from Dog and Hat on Wednesday morning and the default posting (and only option) was 3 day delivery.
I was notified the item was shipped that day with Royal Mail Guaranteed delivery next day by 1pm which was a great surprise.

The item was delivered packaged extremely well with personal touches from the company.

Will definitely be buying coffee next time.

10 mars 2023
Avis spontané
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Réponse de Dog and Hat Coffee Club

Hey Liam - Thank you hope you still love the scales - Have a lovely Christmas! Su and Emma x

Noté 5 sur 5 étoiles

Incredible Service!

I contacted Dog and Hat about a coffee they only had temporarily. I wasn’t even a paying customer but they took the time to go out of their way to find a seller in the UK who has a similar product. I’m blown away by this incredible level of service. Definitely will be looking at a subscription service from them in the future!

1 mars 2023
Avis spontané
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Réponse de Dog and Hat Coffee Club

Hey Michael, thank you for the lovely review - Have a lovely Christmas - Su and Emma x

Noté 5 sur 5 étoiles

Good coffee and tasty variety

Good coffee and tasty variety! And lovely packaging

24 août 2022
Avis spontané
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Réponse de Dog and Hat Coffee Club

Thank you KP 6 - Have a lovely Christmas! Su and Emma x

Noté 5 sur 5 étoiles

My favourite coffee bean supplier

My favourite coffee bean supplier for gifts and those hard to find beans from Fried Hats! Really lovely customer service :) Thank you!

12 décembre 2022
Avis spontané
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Réponse de Dog and Hat Coffee Club

Hey Cat - Hope you are well, thank you for a lovely review - Have a lovely Christmas - Su and Emma x

Noté 5 sur 5 étoiles

The best coffee subscription

The best coffee Subscription I have tried (and I have tried a few!). Su and Dave are really friendly when contacting them and are quick with replies. The coffee is great every month! And is always from a different roaster each month. They have multiple options to suit everyone’s needs. I love being apart of the Dog and Hat community! Come join us and you will see what I’m talking about!

4 janvier 2023
Avis spontané
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Réponse de Dog and Hat Coffee Club

Hey Alex - Thank you for the lovely review - Have a lovely Chritmas! Su and Emma x

Noté 5 sur 5 étoiles

Best Coffee Subscription!

There are no bad words to be said for Dog and Hat, they are just flawless. Amazing coffee sourced and sent every month, packaged so thoughtfully with a monthly leaflet and sometimes more extras! The website is easy to use and members also receive updates via email. Great experience so far and will be subscribed for a long time!

4 janvier 2023
Avis spontané
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Réponse de Dog and Hat Coffee Club

Hey Andrew - Thank you have a lovely Christmas - Su and Emma x

Noté 5 sur 5 étoiles

Hands down the best coffee subscription…

Hands down the best coffee subscription there is, super interesting and delicious selections every month, easy to change, pause or cancel via the website… and on top of that their customer service is exceptional. Do yourself a favour and hit subscribe!

4 janvier 2023
Avis spontané
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Réponse de Dog and Hat Coffee Club

Hey Sam - Thank you so much, have a lovely Christma, Su and Emma x

Noté 5 sur 5 étoiles

The best coffee subscription service on…

The best coffee subscription service on the planet! They have the best service and selection of coffee I have encountered, along with a comprehensive list of equipment and extra bags if required. Just the best 👌🏼

19 décembre 2022
Avis spontané
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Réponse de Dog and Hat Coffee Club

Hey Jim! Thank you for all your support and kind words - Have a lovely Christmas - Su and Emma x

Noté 5 sur 5 étoiles

Lovely variety of coffee, great service

Lovely variety of coffee, well packaged and great communication/information provided. Been using for almost 2 years and no problems at all.

4 janvier 2023
Avis spontané
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Réponse de Dog and Hat Coffee Club

Thank you Lorna, have a lovely Christmas - Su and Emma x

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