I asked for advice about my dog’s nutrition and received a very detailed and helpful reply. This was very much appreciated, especially since I have yet to purchase anything from this company. One of... Voir plus
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Lisez les avis des autres
Berri tablets have worked excellently! It means we've stopped all the nasty drugs we were using for urinary incontinence. Cannot recommend them any higher! Thank you so much!
L'entreprise a répondu
Not able to calculate from the app the supplement addition needed to balance my home cooked food. The app only confirms the amount of supplement needed against Dog's Lounge recipes, leaving the sup... Voir plus
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My elderly border has kidney issues and started to have accidents in the house. It was upsetting her and us. After looking at products and reading ingredients and other reviews I thought I'd try the... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Dog's Lounge supplies UK customers with natural supplements for their furry friends.
Coordonnées de contact
Cooks Close, BS32 0BB, Bristol, Royaume-Uni
- 014 5444 8240
- woof@dogslounge.co.uk
- dogslounge.co.uk
4,9
Excellent
425 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
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Fantastic product
Easy to place order. Fast delivery. I ordered the natural turmeric pills for my frenchbulldog Lola whom started with luxating patella. Only been using them a week and the difference is amazing. She is back playing like her old self. Absolutely fantastic results. Highly recommended
1 mars 2023
Réponse de Dog's Lounge
Thank you, Kelly, for taking the time to share your experience. We're so happy to hear about Lola's positive change, that's amazing news!
Fast delivery service
28 février 2023
Réponse de Dog's Lounge
Thank you, Wendy! We're happy to hear your delivery was prompt :)
Great Customer Service
Product I ordered was dispatched really quickly and I received my order much quicker than I was expecting.
19 février 2023
Réponse de Dog's Lounge
Hi Peta, We're happy to hear your order arrived on time. Thank you for taking the time to share your experience :)
Dog's Lounge are fab!
The website is so easy to use and has lots of useful information.
The orders arrive quickly and are packaged well and attractively, at the same time being environmentally friendly.
I received a free gift and a personalised message which really makes you feel valued as a customer. Lovely!
3 février 2023
Réponse de Dog's Lounge
Thank you very much, Laura, for the lovely review! We're so happy to hear about your positive experience :)
Fabulous treats that the dog loves
Fabulous treats that the dog loves and great customer service.
2 février 2023
Réponse de Dog's Lounge
Thank you, Jen, for sharing your experience. We're very happy to hear your pup loves the treats :)
Stellar customer service
My picky dog absolutely refuses to touch these treats. They smell quite strong, so all efforts to hide them in other foods she likes have been fruitless.
Customer service (Paulina) has been so patient, offering all sorts of tips to get our dog to take the supplements.
None worked, sadly. But I can't fault the absolutely stellar customer service and rapid, kind communication.
17 janvier 2023
Réponse de Dog's Lounge
Thank you for taking the time to share your experience with our brand. We're very sorry your pup didn't like the chews, but we hope you will find another product that will work. All the best!
Excellent product does what it says it…
Excellent product does what it says it should do
13 janvier 2023
Réponse de Dog's Lounge
Thank you, Simon! Really appreciate your feedback
Great service very easy to order
Great service very easy to order. Hopefully they will work then I will definitely order more.
7 janvier 2023
Réponse de Dog's Lounge
That's great to hear, Stephanie. We hope the supplements are working!
Excellent service as usual
Excellent service as usual. Products we buy from here really do make a big difference. Thankyou.
4 janvier 2023
Réponse de Dog's Lounge
Thank you, David. We're so happy to hear our supplements help your pup!
Great Products and Great service very…
Great Products and Great service very fast delivery! WHAT'S NOT TO LIKE!
6 janvier 2023
Réponse de Dog's Lounge
Thank you so much, Mary!
Very Speedy!!!!!
3 janvier 2023
Réponse de Dog's Lounge
Glad to hear your order arrived on time, considering many Royal Mail strikes during December
What a treat!
What great products & personal service. Our dog is very happy we are looking after him with delicious treats. I will definitely be reordering and recommending these products.
12 décembre 2022
Réponse de Dog's Lounge
Thank you, Nerys! We're glad to hear about your positive experience with our brand :)
Joint supplements
It's been over a week and still have not recieved my order. Whether its due to the recent postal strikes I don't know. Item says shipped but no info given on royal mail tracking.
So an update. 3 hours after posting this my order turned up. The ordering was easy and the goods arrived well packed. Love the container pots, so cute. Hopefully these will help ease my dogs stiffness. Thank you Dogs lounge for your reply.
10 décembre 2022
Réponse de Dog's Lounge
Hi Maria,
We're very sorry to hear you still haven't received your order. Yes, you're correct - there are massive delays caused by the Royal Mail strikes, unfortunately. We do all we can to ship our parcels as soon as possible; however, as soon as they leave our facility, there's nothing else we can do to speed up the delivery. We added a pop-up on our website to notify our customers about the strikes and possible delays and to give them the option to pay for the courier service to avoid delays. You chose the free standard shipping, meaning your parcel was sent using Royal Mail. All I can do at this point is kindly ask for your patience. I understand this is not ideal, but deliveries take longer than usual, given the Christmas period and the strikes. If you don't receive your order next week, please email us so we can resolve this for you.
Wishing you a great weekend,
Paulina
Great experience
Store is easy to find the items you want. Purchases are quick & easy
Delivery is quick & efficient
25 novembre 2022
Réponse de Dog's Lounge
Thank you, Maxine! We're glad to hear you had a positive shopping experience with us :)
Lovely helpful people
Lovely helpful people. Doing their best in the face of postal strikes.
2 décembre 2022
Réponse de Dog's Lounge
Thank you very much for your kind words, Jenny. We really appreciate it!
Réponse de Dog's Lounge
Thank you, Mark! We're glad to hear your order arrived promptly :)
Very good service and great products
Very good service and great products. Such a helpful small business.
28 novembre 2022
Réponse de Dog's Lounge
Thank you very much for your kind words, Jane! We really appreciate you sharing your experience with our business.
I have always found this company to be excellent…
I have always found this company to be excellent. Speedy service, good products, very personable and willing to help. They have that personal touch which instills confidence in the customer.
17 novembre 2022
Réponse de Dog's Lounge
Thanks so much, Sandra, for sharing your feedback. We're glad to hear about your positive experience with our company and we're always here to help :)
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