Dolphinunion Avis 

Amazing information

Hansong is such a great guy with knowledge and patience, especially one that you can trust, exactly what you need from a travel agent who actually looks after the client rather than just focusing on income. I came across Dolphin Union by chance via social media (when I was doing my research for our 2nd trip to China). I was provided with valuable advice and travel guidance at no charge even before I decided to engage them to book tickets and transport for us. Unlike other agents, Hansong was always upfront about actual ticket price and his commission on top of it. I really appreciated this transparency. He was able to book Lijiang Jade Dragon Mountain glacier car tickets for us (which is extremely hard to get) as well as Tiger leaping Gorge tickets. Transport service was also top notch with a new and comfortable EV and very kind driver who did everything possible to make our trip a safe and efficient one. Hansong and the team were very patient even when I suggested some itineraries that are difficult to achieve. Dolphin Union guide books are amazing, with a lot of information about how to navigate the communication issue in China (which apps to install, and how, etc.), very detailed explanations provided). I wish I knew about them earlier during my first visit to China. Highly recommended.

Great experience with this travel agency. Everything was well organized and communication was smooth. I’d especially like to highlight the driver, who was outstanding: punctual, professional, very kind, and attentive. He made the trip comfortable and stress free. Highly recommended.

We purchased Hansongs Harbin guidebook before we went. One of the most helpful guide for first time Harbin travelers. Every little detail has been thought through and explained thoroughly. As a couple who likes to travel at our own pace and not book through a tour agency, we found Hansong’s book super helpful. We felt like a local as we had learnt all the info beforehand and were able to easily visit each area with ease. We didn’t come across any issues we couldn't solve as they were all detailed in the guidebook. Highly recommend and will definitely be looking into other guides from Hansong in the future.

Our group of 13 pax booked via Hansong for transport for our Harbin trip. The transport came on time and everything was hassle free. Hansong was very helpful and replies fast. He has good English so communication was not hard.

I bought the Beijing guide, as I wanted to be prepared for my travels to Beijing. Wven though i had been there several times already, the guide is suprv useful and gives you ideas of places and things to do which you might have missed with a normal travel book. The guide is well structured, gives variozs options fif the days and is essy zo follow due to print screens. Highly recommend. And Mr Hansong was super helpful with all of my questions/requests. Thanks so much.

I recently used the books during my trip to China Dec 25. I arrived in Beijing and went down to Guangzhou stopping at xian chengdu . The ebook was a real treasure of information. Now I am buying or should I say invest in other ebooks as I intend to go back.

I love reading travel books and guide books and these are some of the best. All the information I needed to plan my trip. I think I may have them all by now. They opened up places to me beautifully. Last year I enjoyed getting lost amongst the streets of the Moslem quarter in Xi'an I would never have found the beautiful caligraphy street without the aid of the Xi'an guide. I head off this May clutching my encyclopedic guide to
Chengdu, also from dolphinunion.com.

Very good guide. Very useful.

I stumbled upon DolphinUnion and Mr Hansong from Facebook Travel in China just before my trip to Guongzhou with my family last Dec. I was desperate to find a reliable source of information and got such good advise & tips a day before my trip (phew!) and didn't hesitate book since we were travelling on our own to save cost. During an out of city trip, he provided detailed advise when we missed a connecting speed train. The co-ordination, timely pick up / drop off and accomodating our itinerary with detailed and always quick responses , made my family trip a memorable one. So grateful for the generous sharing and well put together "tips for travel booklet". Highly recommend DolphinUnion ! Keep up the great work, its people like you who take the stress out of travel.

Highly recommended. We had a smooth trip in snow town. Everything was flawless, the driver helped us with everything, answers all our queries, gave us recommendations. We never missed any spot in Yabuli-Snow Town

I had an amazing experience with Dolphinunion as my tour guide in Harbin. They provided an English-speaking guide who was knowledgeable, friendly, and made the entire trip enjoyable and stress-free. We visited incredible attractions including Volga Manor, Polar Land, Snow and Ice City, and the Snow Expo, and the guide shared fascinating insights about each location.
The itinerary was well-organized, and the guide ensured we had plenty of time to explore and take photos. Communication was smooth, and they went above and beyond to accommodate our needs. If you’re looking for a reliable and professional tour company in Harbin, I highly recommend Dolphinunion for an unforgettable experience!

Booked it really last minute and everything turned out great. Driver was exceptional patient and knowledgeable.

Very good and useful guides, help a lot to plan the trip

THANK YOU SO MUCH DOLPHIN UNION FOR THEIR ULTIMATE GUIDE SERVICE. DRIVER ASSIGNED FOR US TREATED US LIKE A FAMILY MEMBER. HE DROVE THE CAR VERY SAFELY AND ALWAYS MAKE SURE WE NEVER GOT SCAMMED BY ANY SELLERS. HIGHLY RECOMMENDED

We have just ended our 3-4 weeks travels in China. We travelled as a family of 6, including children and elderly. It felt a little more difficult planning for China as compared to other countries we have been, so after reading some recommendations on FB about engaging drivers, we dropped Hansong a message.

Hansong was very unassuming and he turned out to be friendly and professional. He was definitely the right guy to speak to, which was as mentioned by another FB reviewer.

Hansong was exceptional from start to finish. He started finding out how far along we had gone with our plans and if we needed help and guides. He took our itinerary, had a read and gave us detailed feedback and suggestions on how it should be tweaked to ensure optimum use of our time and how we can accommodate the young and the old in our group. He was consistently on top of every detail and gave us various ideas on how we can improve our planned schedule. Hansong was always in touch and maintained great communication with us, ensuring the trip ran smoothly at all times. His main role was to arrange drivers for our transportation at different points in the 6 different city-towns we did (CQ, CD, ZJJ, XA, LY, BJ). He made sure every transfer was seamless and drivers were reliable and punctual. Throughout the trip, he regularly checked in with us to confirm we were happy with what we had planned and we comfortable with our next point of call. He was always responsive to any feedback or requests we shared, his communication was clear, timely, and reassuring which made the entire experience stress-free.

Overall, we were very happy with all the drivers he has arranged. In addition to that, he took a proactive approach, attention to detail, and his genuine care for our experience made a meaningful difference. We felt well-supported at every stage of the journey and would highly recommend him to anyone seeking a dependable, attentive, and professional travel coordinator.

I'm glad I came across Dolphin Union's Hansong a few days before our trip. Made some last minute transportation arrangements and it was a breeze. He is very helpful and responsive , always quick to reply. We also used their travel guides for Beijing and Harbin to quickly get a overiew and maximize our short trip.
Very reliable and gave us the much needed peace of mind as a first time traveller to China with the family.
Keep it up and till next time!

Hanson has rushed this version as i found the one he did for Beijing quite useful and i am an experienced traveller to Beijing for work in the past. The layout is done in a way which are useful for a first timer or an experienced china traveller who wants to explore more areas beside the common tourist points - useful information on payment system, transports, itinerary for certain period (useful for those on short visa trips) and local pointers for hotels, location, tourist attractions plus the best time and where to get tickets and lastly - places to eat and what food particular to that location is a pleasant touch to the guide. This will beat all those lonely planet, travel books and such which always fall short and written by people who don't really have depth of first hand experience. I guess their experience as tour guide play a role what they feel others will need and this hit a sweet spot.

Great info that is very useable for any visitor. I bought the guides even though I ‘ve been to some Chinese cities in the past. True value for money! The author is also very responsive to assist. Comes highly recommended.

Excellent and usefull guide! Thank you so much!