Dolphin Utilities Avis 

355
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Stay far far away from this man! We used Dave in Dolphin Utilities 2 years ago to switch electricity provider. He caused us to be charged an early exit fee as he incorrectly switched us 2 weeks befor... Voir plus

Noté 1 sur 5 étoiles

STAY CLEAR!!!! This company switched my electric and gas provider without our consent, and now I'm getting a cancellation fine from a company I didn't even know I'd left. They completely abuse the sys... Voir plus

Noté 5 sur 5 étoiles

One year ago used Dolphin Utilities to get me a better electricity deal. It was all set up without and problems and staff were readily available to answer any query Twelve months on they have remi... Voir plus

Noté 5 sur 5 étoiles

Dolphin Utilities is an amazing service keeps me on the cheapest bills main one being electricity. Once signed up Dolphin Utilities put me onto the best rate electricity every year. Highly recommend.... Voir plus

À propos de l'entreprise

  1. Fournisseur d'énergie
  2. aussi dans
  3. Courtier d'affaires
  4. Courtier en finances
  5. Entreprise d'équipements collectifs ménagers
  6. Entreprise de Voirie et Réseau Divers (VRD)
  7. Fournisseur d'électricité

Écrit par l'entreprise

A Nationwide Free switching service for for home and business energy bills. Also car machine suppliers, mobile phone bills and broadband.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

355 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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4,0

Tous les avis

(355)

19 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I have had an excellent experience with…

I have had an excellent experience with Dolphin Utilities. Constant contact throughout the whole process which was a very quick and thorough. I cannot recommend this company enough. They will get you the best deal on offer!

3 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

I've been using Dolphin Utilities for years

I've been using Dolphin Utilities for a number of years. They are so so easy to deal with.
As.someone who always shopped around yearly when changing energy providers, using Dolphin is so much easier. They WhatsApp you, you message your recent bill and they advise the best deal and set it up for you. So easy.

3 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Hassle free

Hassle free. Found me a fantastic offer for my electricity for the second year in a row. Have been recommended this company to all my friends and family. Thanks again for helping me save €€.

26 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Very disappointed by this service

Very disappointed by this service. I have used this service multiple times and invited friends and family to use it too.. on this occasion I was offered a new package to change providers. I agree to the new provider and I informed Monica that my contract wasn't up till the 19th of June so she said she would put this as the start date.. contracts were sent over which I signed.. I received a bill from my current provider with an €100 early exit free after I had told them I was in contract till the 19th of June.. I have messaged them a number of time re this €100 as I feel that they have made the mistake and that they should reimburse me the same.. my numerous messages have been ignored. I find that this is not right way to deal with loyal customers. So other beware.

16 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

I have been using this service for a few years now. Anyone I have delt with have been both helpful and professional. Thanks Monica for all your help.

15 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service, very efficient, changed over my electricity with Monica, she was very quick in getting it sorted.

12 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

This service is brilliant

This service is brilliant. Makes switching so easy and gets you the best deal without having to spend hrs looking and comparing. Would highly recommend it

9 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Let Down After Years of Loyalty

I’m very sorry to say that after so many years of using Dolphin Utilities’ services, I now feel forced to write this negative review. Back when Dave was the one handling customers, I felt cared for and trusted him completely. Unfortunately, ever since the team expanded with new staff, I’ve been completely ignored as a customer.

Just under a month ago, I switched electricity providers based on the team's recommendation. Despite signing all the necessary documents, the switch never happened. I have now received a large bill from the company I thought I had already left. Even though Dolphin Utilities promised to look into the matter, I haven’t heard back from anyone in over a week. I’ve been messaging them daily, I’ve called, left a voicemail, and sent an email — but I’m being completely ignored.

This behavior is shockingly unprofessional and deeply disappointing, especially for someone who’s been a loyal customer for years and has recommended their services to many friends. I’ve lost trust in this company, and I know I’m not the only one. Ignoring clients, not replying to messages... they simply can’t be trusted anymore.

Sadly, I can no longer recommend this company. I’m truly sorry, Dave...

15 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Easy to use

Everything sorted over text, no fuss and easy to do especially when time is limited. Can be slightly slow to reply but I think that is just because they are so popular

11 avril 2025
Avis spontané

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