Best Client Servicing ever. You speak to a real person, and (s)he really helps, digs into your ridiculous problem, and makes sure you are satisfied. No AI, no wait lists, no bullshit: a real professio... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Seit 2007 bin ich privater Kunde mit verschiedenen Domains. Wenn ich von allen Anbietern, mit denen ich zu tun habe, nur einen aussuchen dürfte, wäre das dd24. Die Freundlichkeit mit der Unterstützung... Voir plus
L'entreprise a répondu
Hallo dd24-Support, ich möchte Ihnen wieder einmal ausdrücklich ein großes Lob aussprechen: Es ist jedes Mal aufs Neue beeindruckend, wie schnell, kompetent und dabei außergewöhnlich freundlich I... Voir plus
L'entreprise a répondu
Ich hatte einen super telefonischen Support. Obwohl ich schon seit Jahren Kunde bin, wollte die Registrierung einer neuen Domain im Bereich Zahlung nicht klappen. Mit einem einfachen Telefonat wurde d... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Seit über 20 Jahren sind wir das benutzerfreundliche Domain-Portal für Privatkunden und Unternehmen. Dank der großen Auswahl an Domainendungen finden Sie bei uns den richtigen Domainnamen für Ihr Online-Projekt inklusive Zusatzleistungen wie Web- und Mail Hosting oder SSL. Wir verbinden umfangreichen Service mit günstigen Preisen - verpassen Sie also auf keinen Fall unsere Sonderangebote 😉
Coordonnées de contact
Im Oberen Werk 1, 66386, Sankt Ingbert, Allemagne
- +49 (0) 6894 - 9396 850
- news@domaindiscount24.com
- domaindiscount24.com
4,7
Excellent
322 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de domaindiscount24
Hi ED,
Thank you very much for the five star review, and taking the time to let us know that you enjoyed our quick support today. Your kind comments brightened our day!
All the best,
The team @ DD24
Great Customer Service
Very quick customer service and resolved my issue very quickly!
27 janvier 2025
Avis spontané
Réponse de domaindiscount24
Hi Angelo,
Thank you very much for taking the time to send us your very kind feedback about the very quick customer service you received today.
Your comments made our day!
If you need any further assistance, please don't hesitate to let us know.
All the best,
The team @ DD24
Excellent service
I needed some help recently to update the DNS settings on my website. I know a tiny bit, but not super techy and the help I received from the domaindiscount24 team was so helpful and quick.
24 janvier 2025
Avis spontané
Réponse de domaindiscount24
Hi Vic,
Thank you for your kind review!
We're so glad our domaindiscount24 team could assist you quickly and make the process easier for you.
With each tech task you tackle, you'll be surprised at how much more "techy" you become! We're always here to help whenever you need guidance along the way.
Thanks again for your feedback—it means a lot to us!
All the best,
The team @ DD24
Great support received thank you.
Great support received thank you.
I put in a support request and had a quick and extremely helpful response that enabled me to resolve my issue.
Thanks team!
20 janvier 2025
Avis spontané
Réponse de domaindiscount24
Hi Ian,
Thank you very much for taking the time to send us this fantastic feedback!
We are happy to hear you enjoyed our fast help and the issue has been resolved.
If you need any further assistance, we look forward to hearing from you.
All the best,
The team @ DD24
Réponse de domaindiscount24
Hi Floris,
Thank you so much for your wonderful five-star review!
It’s great to hear that you were happy with our support today. Your kind words truly made our day!
If you need any further assistance, we’ll be here to help and we look forward to chatting with you again.
All the best,
The team @ DD24
support constantly exceeded expectations
Whenever there is an issue or i needed assistance becaus I was 'out of knowledge', I got immediate reaction/feedback and guiding, well explained information.
That's definietely worth a 5 star rating.
I don't often feel compelled to leave feedback, but their support constantly exceeded expectations and warrants an exceptional 5+ star rating.
16 janvier 2025
Avis spontané
Réponse de domaindiscount24
Hi Benelog GmbH & Co. KG,
Thank you so much for your incredible feedback and your 5-star (or should we say 5+ star!) review!
We are so happy to hear that our support team has consistently exceeded your expectations and provided the guidance and assistance you needed.
Thanks again, We really appreciate you taking the time to leave us your feedback.
All the best,
The team @ DD24
Immediate response and solution to my…
Immediate response and solution to my problem
13 janvier 2025
Avis spontané
Réponse de domaindiscount24
Hi Silvia,
Thank you so much for your kind comments and review!
We are happy to hear the team were able to provide a quick solution to the problem you were facing.
If you need any further assistance, we look forward to hearing from you.
All the best,
The team @ DD24
Quick and friendly support with good…
Quick and friendly support with good explanation
14 janvier 2025
Avis spontané
Réponse de domaindiscount24
Hi Frank,
Thank you very much for the kind feedback!
We are really pleased to hear you enjoyed our support and assistance, and appreciate you taking the time to let us know.
If you need any further help, we are always here to help.
All the best,
The team @ DD24
Easy to deal with and able to resolve…
Easy to deal with and able to resolve my issue
9 janvier 2025
Avis spontané
Réponse de domaindiscount24
Hi Iolo,
Thank you very much for taking the time to send us your kind review.
We are really happy to hear that the issue was resolved and you enjoyed our help.
If you need any further assistance, we look forward to hearing from you.
All the best,
The team @ DD24
They answer very quick and resolve for…
They answer very quick and resolve for their clients, never having any trouble from their side, i had my domain overdue and they helped me quickly to resolve although i am in Mexico.
7 janvier 2025
Avis spontané
Réponse de domaindiscount24
Hi Stephan,
Thank you very much for taking the time to leave us your kind feedback!
We are really pleased to hear you enjoyed our speedy help today with your domain renewal.
We look forward to working with you in 2025.
All the best,
The team @ DD24
Very quick response and problem…
Very quick response and problem solving.
Excellent service!
9 janvier 2025
Avis spontané
Réponse de domaindiscount24
Hi,
Thank you very much for the fantastic feedback and five star review!
We are so happy to hear you enjoyed our service and the problem was resolved quickly.
If you need any further assistance, we are always here to help.
All the best,
The team @ DD24
my company is offline and nobody is…
my company is offline and nobody is reachable
@ domaindiscount24 please respond to my emails!!!
edit: one day later: still no response to all my email @ domaindiscount24 including abuse@
all systems are moved to new domains now.
nobody is reachable. this is not serious, if a provider does not reply to abuse mails, this is a very serious matter
i think it is possible to hack the provider completely without them realising it!!!
edit 2:
3 days offline now. still no response from key-systems / domainsdiscount24. all i received was an autoresponder saying that they look forward to being there for you again on 2.1.2025. - well one week from now.
if you want to drive your company into the ground, key-systems / domaindiscount is the right place for you
edit 3
day 4 now without any response, domain still offline.
i have not been available to my customers by email for 4 days, which is damaging my business
edit 4
fixed! after 72 hours of downtime.
24 décembre 2024
Avis spontané
This company is very security conscience
This company is very security conscience. You have to have 2 Factor Authentication - Develop 2FA Authentication to logon to your sight.
16 décembre 2024
Avis spontané
Réponse de domaindiscount24
Hi David,
Thank you very much for the feedback and five star review!
We are pleased to hear you value having extra security with 2FA required at login, and we really appreciate you taking the time to let us know.
Wishing you all the best,
The team @ DD24
Réponse de domaindiscount24
Hallo Frank,
Vielen Dank für Ihre wunderbare Bewertung und die fünf Sterne! Wir freuen uns sehr, dass Sie unser Team als freundlich und hilfsbereit empfunden haben. Ihre netten Worte bedeuten uns viel, und wir sind begeistert, dass wir Ihnen eine positive Erfahrung bieten konnten.
Wenn wir noch etwas für Sie tun können, lassen Sie es uns bitte wissen.
Beste Grüße,
Ihr Team von dd24
TOP-Service und sofortige Lösung / immediate solution
Außergewöhnlich schneller, verbindindlicher und zielführender Service. Das kann man ja von der restlichen Unternehmenskultur leider aktuell nicht mehr erwarten.
Auch die Webseite sowie Kunden-Account sind sehr aufgeräumt, selbsterklärend und mit allen wichtigen Funktionen versehen. Vielen Dank
Exceptionally fast, reliable and goal-oriented service. Unfortunately, you can no longer expect that from the rest of the corporate culture.
The website and customer account are also very tidy, self-explanatory and have all the important functions. Many thanks
3 décembre 2024
Avis spontané
Réponse de domaindiscount24
Sehr geehrte Initiative Verbraucherschutz
Vielen Dank für Ihr durchdachtes Feedback.
Wir freuen uns sehr, dass unser Service Ihren Erwartungen entsprochen hat. Ihre freundlichen Worte über unsere Geschwindigkeit, Zuverlässigkeit sowie unsere Website und die Kundenkonto-Plattform bedeuten uns sehr viel. Ihr Feedback hat unseren Tag wirklich verschönert.
Alles Gute,
Ihr Team von dd24
Outstanding
They were very patient and walked through the process of solving the issue.
18 novembre 2024
Avis spontané
Réponse de domaindiscount24
Hello Dylan,
Thank you for letting us know you enjoyed the service from our team @ DD24.
We appreciate your kind comments, and are happy to have helped.
All the best,
The team @ DD24
Getting unsolicited emails
I've never heard of this company or even used their services and for some reason keep getting "How has your domaindiscount24 experience been?" emails to different email addresses asking to rate them. And looking at the email addresses they are targeting ones used as the registrant contact email for domains registered elsewhere. Seems a bit scammy to me.
21 novembre 2024
Avis spontané
Réponse de domaindiscount24
Hello D C,
Thank you for the feedback.
We have contacted you through Trustpilot, as we cannot locate your account on our system based on the information in this review. Can you please reply back with some extra information so we can assist further.
All the best,
The team @ dd24
Friendly and Professional
These guys provide a friendly and professional service, always quick to help and highly knowledgeable.
18 novembre 2024
Avis spontané
Réponse de domaindiscount24
Hello Anthony,
We're really pleased to hear you're enjoying the service and working with our friendly team.
Thank you so much for the fantastic feedback!
All the best,
The team @ DD24
Excellent support!
Excellent support!! I used both email and telephone support and, as in the past, very helpful, rapid and effective. Many thanks Domain Discount!
11 novembre 2024
Avis spontané
Réponse de domaindiscount24
Hi Kim,
Thank you so much for the wonderful feedback!
We’re really pleased to hear that you’ve been enjoying our help and support.
When you need us next, we’ll be here and ready to assist via phone or email.
All the best,
The team @ DD24
Geschätzter Herr Jung & Herr Röder
Geschätzter Herr Jung,
Geschätzter Herr Röder,
möchte mich bei dieser Gelegenheit für die gute Unterstützung in den letzten Wochen
recht herzlichst bei Ihnen bedanken. Wie immer, schnell und professionell.
Ich frage mich ernsthaft, was würde Key Systems machen, wenn es Sie nicht gäbe......
Hiermit stelle ich bei Key Systems als Kunde den Antrag den beiden hier genannten Herren
eine signifikante Gehaltserhöhung zuteil werden zu lassen.
CHEERS
Fritz Gruber
2 novembre 2024
Avis spontané
Réponse de domaindiscount24
Sehr geehrter Herr Gruber,
vielen Dank für Ihre freundlichen Worte und Ihre Wertschätzung! Es ist uns eine große Freude, Sie zu unterstützen, und wir freuen uns sehr, dass Sie mit unserem Service zufrieden sind.
Wir haben Ihr großzügiges Feedback an Herrn Jung und Herrn Röder weitergegeben, und es bedeutet ihnen und dem gesamten Team sehr viel.
Wir stehen Ihnen jederzeit gerne zur Verfügung, also zögern Sie bitte nicht, sich bei Bedarf an uns zu wenden.
Mit freundlichen Grüßen,
Das Team von DD24
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