www.domli.co.uk Avis 

1 772
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

After promptly receiving the sample, we were impressed enough by the wooden top quality & look that we ordered the 2m length piece. This arrived within 3 days. High quality wood that our joiner also c... Voir plus

Noté 5 sur 5 étoiles

Really impressed with both quality and service. Best designed floating shelves we've ever installed - the levelling bolts are brilliant! Beautifully finished wood, extremely well packaged so it arrive... Voir plus

Noté 5 sur 5 étoiles

Service from this company was excellent. From my initial enquiry to delivery was superb, I asked for some custom made shelves as wanted slight different lengths to the standard ones and they came ba... Voir plus

Noté 5 sur 5 étoiles

Easy website to navigate and place an order. Pricing is very good, some sites can appear cheaper but once you factor in shipping Domli is good value. Definitely worth considering if you don't need... Voir plus

À propos de l'entreprise

  1. Magasin de rénovation

Écrit par l'entreprise

At domli, we specialise in providing natural, high-quality products for your home. Solid oak chopping boards, floating shelves and custom desks are just some of the unique items that our product experts have curated from around the globe. Sustainably sourced with swift delivery - that's the domli difference.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(1 772)

592 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service from first contact to…

Great service from first contact to last. Dealt with by Sam who was exceptional. Any questions dealt with within minutes. Got shelves delivered and they were exactly what we wanted. Extremely well packaged and next day delivery. Would 100% recommend to anyone.

8 septembre 2026
Noté 5 sur 5 étoiles

The work tops lovely

The work tops lovely, I chose the pre oiled and bought oil to do a second coat, a mix up with the delivery which was rectified on the day thankfully as I took a day off work

7 septembre 2026
Noté 5 sur 5 étoiles

Unfortunately I missed the delivery…

Unfortunately I missed the delivery driver but he knocked on a neighbour s door and left it with them. I was so pleased as I was waiting on the delivery to finish my project!
The quality of the oak shelves was perfect, couldn't be happier!

14 septembre 2026
Noté 5 sur 5 étoiles

Excellent very pleased with my desks

Excellent very pleased with my desks. Easy to assemble very good quality and great customer service.
I needed one length altered to fit in the space I required a very easy process and responsive customer service. Delivery was quick and well packaged.
We have previously purchased shelves we were pleased with. Would definitely recommend.

14 septembre 2026
Noté 5 sur 5 étoiles

Outstanding from start to finish

After sending an initial email asking about bespoke cutting for my worktops I was sent a quotation very promptly. After ordering I was given the opportunity to check my order. They arrived within 5 working days, delivered by polite and helpful drivers. They were well packed and are beautiful. Very highly recommended- thank you

16 septembre 2026
Noté 5 sur 5 étoiles

Easy website to navigate and place an…

Easy website to navigate and place an order. Pricing is very good, some sites can appear cheaper but once you factor in shipping Domli is good value.
Definitely worth considering if you don't need a whole 3 metre length from your regular Kitchen supplier.
Impressed with the delivery from DX too as I have had bad experiences in the past. The Domli / DX SLA must be something!

9 septembre 2026
Noté 3 sur 5 étoiles

Product was good.

Product was good.
Delivery was i two parts so i had to wait in another day.

8 septembre 2026
Logo de www.domli.co.uk

Réponse de www.domli.co.uk

Thank you for the review, and I'm glad you were happy with the product.

We're sorry the order arrived in two parts and meant an extra wait for you. If a delivery is ever running behind, do get in touch - we're always happy to chase the courier on your behalf.

Noté 1 sur 5 étoiles

Only one part of the desk arrived

So far we have only received one of the two packages we have the legs but no top. Your courier sent the top to a different location and we are now trying to track it down and have it delivered. We have no idea when it’s going to arrive.

10 septembre 2026
Logo de www.domli.co.uk

Réponse de www.domli.co.uk

Thank you for flagging this, and I'm sorry the top hasn't reached you alongside the legs.

Our team is chasing the courier directly to track it down and get it to you. We'll be in touch as soon as we hear back from them.

Noté 5 sur 5 étoiles

Very good

Excellent on line experience. Plenty of choice. I received my shelf quickly and I'm so pleased with it. It's so lovely.

1 septembre 2026
Noté 4 sur 5 étoiles

Great product

Great product, love the desk. Only reason not 5* was because the delivery person just left the two boxes in our open porch on a very rainy day, and didn’t even ring the doorbell. And we had stayed in specifically to receive the package.

7 septembre 2026
Noté 5 sur 5 étoiles

Excellent

Excellent, I contacted them for a custom order and they were very helpful with advice and it came exactly as ordered and very quickly. 2nd time using this company and would not hesitate to use again. Thank you

8 septembre 2026
Noté 5 sur 5 étoiles

excellent quality desk + shelf

excellent quality desk + shelf ! very easy to assemble , everything that was required was included. no difficulties.

delivery experience was also good , shipped very soon after ordering. couldn’t be happier with my purchase.

1 septembre 2026
Noté 1 sur 5 étoiles

Delivery service not as stated. Product not oil finished

Delivery service- next day delivery did not happen, only notified in the evening, following day not able to get clarity when it will be delivered, subsequently delivered the next day. End result inconvenience for 3 days. No recourse offered, only offered half of delivery fees.

The product itself mentioned oil finish, the item is rough and uneven, contacted customer support, send numerous pictures, there after the communication appeared to only request more pictures and no resolution to the issue. I sent ample amount of images and showed the oil finished product from website to compare, but yet they are requesting more images. Unprofessionally dealt in it's entirety. No recourse whatsoever to misold product.

A relative ordered from domli and product was taken back and replaced three times due to it not being oil finished.

It appears they are selling products of poor quality and where concerns are raised they resort to tactics to not respond to complaints to tire people out.

This is a formal complaint to alert domli, you have misrepresented the product when selling from the description.

1 septembre 2026
Logo de www.domli.co.uk

Réponse de www.domli.co.uk

Thank you for taking the time to share this, and I'm sorry for the frustration with both the delivery and the finish of your item.

We've located your order and are reviewing everything you've sent us, including the photos, so we can understand what's gone wrong here. This isn't the standard of service we want anyone to receive, and we'll be back in touch with you directly.

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