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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I just received the custom music box with custom melody and it appears well made and of good quality. The packaging was well done with a good looking box tied in a nice ribbon.

Noté 5 sur 5 étoiles

I simply loved it! The music box is made with great care and quality. The process for ordering it was very customer friendly and the waiting time for getting the product was also very decent. The onl... Voir plus

Noté 5 sur 5 étoiles

Easy ordering process for a wonderful product. And it was delivered in a timely fashion. But most of all the birthday recipient loved the music box workmanship and the tune I picked for it. I will be... Voir plus

Noté 3 sur 5 étoiles

Product is nice and good quality. However, I had to pay $61 CAD extra upon delivery (Shipped to Canada). I see it is very briefly noted at the bottom of the Q&A. I am honestly disappointed that it was... Voir plus

À propos de l'entreprise

  1. Magasin de boîtes à musique

Écrit par l'entreprise

Custom Music Boxes for your Friends & Loved Ones. Order a personalized music box today!


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

81 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

Great experience

I’m not gonna lie…I was skeptical at first, but I’m so glad I worked past that. My music box is so special and I know the intended will absolutely love it. The song is perfect, the box is perfect, and the process is perfect. Each time I had a question my email was responded to with courtesy and concern. So glad I stumbled across these guys.

6 décembre 2023
Noté 5 sur 5 étoiles

The whole process was great

The whole process was great. Getting a custom melody was easy and communication for the melody was clear and quick. Shipping was much faster than expected. The box was wrapped securely. The box itself looks beautiful and sounds just how I was hoping. Great experience all around.

28 novembre 2023
Noté 2 sur 5 étoiles

Mixed experience

Demo recording was slow - as requested - and the final product was double the speed. Beautiful box, as designed, however the design process allowed me to add features I hadn’t ordered, and then I had to pay extra. Awesome they could transpose the box for an original composition, however I was disappointed in a few of the steps along the way.

9 novembre 2023
Logo de Donuma

Réponse de Donuma

Hi Josh,

Music box playback speed can be adjusted by moving black rubber propeller up/down. Additionally, the more you wind up music box the faster it plays.

I am sorry about your experience with the online customizer. We will definitely take into account your feedback and make designing flow more understandable.

~Peter

Noté 3 sur 5 étoiles

Sent me someone else’s order.

Sent me someone else’s order. They’ve resent the correct one, hopefully I receive it asap. Was disappointed as I’m unsure I’ll be able to give my gift on time.

6 novembre 2023
Logo de Donuma

Réponse de Donuma

Hi Jay,

very sorry for mix-up, hope you have received the replacement on time!

~Peter

Noté 5 sur 5 étoiles

I wish i could give more than 5 stars

I wish i could give more than 5 stars! I commissioned a custom tune music box with ring holder as a birthday gift for my husband. Cedrick worked with me throughout the customization process. He was super responsive and very quick with the music box demo and engraving sample. I don't remember if there was some rule about only allowing a certain number of changes (I looked into a couple of different shops before going with Donuma), but even if there was such a rule, it didn't matter because the Donuma team nailed it on every element of the design process. Cedrick sent along multiple engraving choices based on my rather paltry description for what i wanted the font to look like, and they all looked fantastic. Alas I could only choose one! And their musician is amazing too—I had chosen a segment of a rather peppy song and their musician was unfortunately unable to convert that particular part of the song, but was quick to suggest another segment that was similar enough to my original choice, so it'd still be very recognizable.

The final product is beautiful and my husband loved it and was very impressed. Thank you to Cedrick and the rest of the Donuma team for helping me make this a special day for my husband!

14 octobre 2023
Noté 5 sur 5 étoiles

I first saw this teams product about a…

I first saw this teams product about a year and half ago. Needless to say, I was very excited to finally purchase a music box. The team was quick and highly communicative throughout the process. They consistently looked for my input to make sure it turned out how I would want it to be. The final product was absolutely beautiful!

Thanks team!

20 octobre 2023
Noté 5 sur 5 étoiles

A beautiful keepsake!

Its a beautiful keepsake, I can't wait to gift it to my mother I know it will mean the world to her!

8 septembre 2023
Noté 5 sur 5 étoiles

Above and beyond

This process took over 3 months because they went above and beyond in helping me create the perfect custom music. They were able to send the music score and I could edit it each time and then they would send back a sample of the music. The final product is perfect and I can’t say enough how much I appreciate the work and time that the musician took to get the music to be what I was looking for.

25 août 2023
Noté 5 sur 5 étoiles

Donuma is extremely responsive and…

Donuma is extremely responsive and creates an amazing product. I requested a custom music box and they were so responsive and the final product was amazing! Such an amazing gift, I almost teared up a little when I received the music box because it exceeded my expectations! One note is that you need to order early for custom music because it does take a while for the custom music to be made.

23 août 2023

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