Beware of this company , ordered doors based on online information and they were completely wrong . That bit I can accept as mistakes happen. What is totally unacceptable is that 4 weeks later and the... Voir plus
L'entreprise a répondu
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Searched through google for barn doors for a project I have been working on for my bedroom. Door Giant was definitely the most cost effective and was exactly what I was looking for and ordered. I am... Voir plus
L'entreprise a répondu
I bought 3 doors, 1 was a different size to the pair, everything came as expected. The process of ordering and sizing was easy and quick. The delivery date and time was adhered to, excellent! Poli... Voir plus
L'entreprise a répondu
Door Giant sold me a pair of gloss black kitchen doors , the doors were flawless, very good quality, well packaged and delivered within the stated time frame. The price was almost half what some of... Voir plus
L'entreprise a répondu
4,4
Excellent
349 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 61 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The chap that fitted the door was very…
The chap that fitted the door was very professional brilliant job very tidy cleaned up after
31 juillet 2025
Réponse de Door Giant
Thanks for your great review 😊
Poor communication. I’ve paid for the. Item and I’m still to receive the goods
Purchased and paid an item. Never had any communications about the item being discontinued. Could not reach them
Through customer service helpline. Still waiting a communication to be reimbursed or to receive the goods I’ve purchased.
18 juillet 2025
Réponse de Door Giant
Sorry we weren’t able to fulfil your order on this occasion. There were issues with supply from the manufacturer. I have checked and we emailed you and processed a refund on 22nd July. Please do email us directly if you need any further help sales@doorgiant.com
Natalie B
Door Giant Customer Supp;ort
Good quality door delivered on time
22 juillet 2025
Réponse de Door Giant
Thanks for great review. We hope to see you on our site again soon 😊
Natalie B
Door Giant Customer Support
Réponse de Door Giant
Thanks for great review. We hope to see you on our site again soon 😊
Natalie B
Door Giant Customer Support
Excellent Product and Quality
15 juillet 2025
Réponse de Door Giant
Thanks for your 5* review.
Natalie B
Door Giant Customer Support
Mostly great
Mostly great communication. The product was out of stock but as I really wanted it I waited. The company git in touch about delivery options and we sorted out a date.
The product itself arrived in good condition and did the job it was intended for.
Only one gripe, when I rang to speak to the person dealing with my delivery, another member of the team wasn't willing to help sort delivery, they told me Jane wasn't in until Monday, end of conversation, it could have meant the delivery was delayed and I would have missed the opportunity for the door to be fitted.
3 juillet 2025
Réponse de Door Giant
Thanks for your valuable feedback. Pleased to hear your happy with the door. I will feedback to the team your comments.
Natalie B
Door Giant Customer Support
Good product despatched on time…
Good product despatched on time unfortunately the carrier broke down and could not deliver on the day agreed which meant losing a days wages. However they redelivered and it arrived the following Monday. Not their fault i guess but annoying to have lost wages. Would definately use again!
8 juillet 2025
Réponse de Door Giant
Thanks for your 5* review — we’re really pleased to hear you were happy with the product and that it arrived safely, even with the unexpected delay.
We know how frustrating it is when delivery issues impact your day and we’re really sorry for the inconvenience caused.
We appreciate your understanding and are glad to hear you’d choose us again. If there’s anything else we can help with on your next project, just give us a shout.
Thanks again,
Natalie B
Door Giant Customer Support
Excellent from start to finish
I was looking for an exterior side door, as the builders threw mine away by mistake when the extension was built. I came across “Door Giant” found a door to my needs and ordered.
Door arrived in a cardboard box with plastic wrap over the door, very well made, and measuring what was ordered. I had to remove 2 inches from the bottom as they didn’t have the exact size, but I did ask and they got back to me same day saying what you see is the sizes they do.
Fitted the door, looks really nice indeed and will certainly be back for more, when needed.
Many thanks indeed.
3 juillet 2025
Réponse de Door Giant
Thanks for your great review 😊If you have any pics please do email them in or tag us in any pics on socials. We hope to see you on our site again soon.
Natalie B
Door Giant Customer Support
Réponse de Door Giant
Thanks for your great feedback. We look forward to seeing you on our site again soon 😊
Natalie B
Door Giant Customer Support
Réponse de Door Giant
Thanks for your great feedback. We look forward to seeing you on our site again soon 😊
Natalie B
Door Giant Customer Support
A well manufactured door.
The door was delivered promptly. The driver was very helpful and polite. The producy was excellent and I would definitely use the company again.
25 juin 2025
Réponse de Door Giant
Thanks for your fabulous feedback. We look forward to seeing you on our site again soon 😊
Natalie B
Door Giant Customer Support
The team at Door Giant provided a great…
The team at Door Giant provided a great service and where a great help.
16 juin 2025
Réponse de Door Giant
Thank you for your great review. We look forward to seeing you on our site again soon.
Natalie B
Door Giant Customer Support
Great company with great products…
Great company with great products arrived on time and solid door construction
18 juin 2025
Réponse de Door Giant
Thank you for your great review 😊
Natalie B
Door Giant Customer Support
Couldn't fault you for quality and service.
16 juin 2025
Réponse de Door Giant
Thank you for your great review 😊 We look forward to seeing you on our site again soon.
Natalie B
Door Giant Customer Support
doors delivered on time with a cheerful…
doors delivered on time with a cheerful and friendly delivery driver who helped me lift them in to my cart lodge.Doors look well finished and ready for staining
for external use.
11 juin 2025
Réponse de Door Giant
Thank you for your great review 😊 We look forward to seeing you on our site again soon.
Natalie B
Door Giant Customer Support
Great door - great price
Lovely Edwardian paned door, primed and at a good price. Delivery could have been a quicker options (I had to delay my builder) but overall well worth it
11 juin 2025
Réponse de Door Giant
Thank you for your great review 😊 We look forward to seeing you on our site again soon.
Natalie B
Door Giant Customer Support
delivery time to long
3 juin 2025
Réponse de Door Giant
Sorry to hear your delivery took longer than you expected. Thanks for taking the time to feedback. I will pass onto the delivery team.
Natalie B
Door Giant Customer Support
Door Furniture Replacement
Got exactly what I needed to renew the furniture on my composite door.
5 juin 2025
Réponse de Door Giant
Thanks for your great review 😊We look forward to seeing you on our site again soon.
Natalie B
Door Giant Customer Support
Door Handles and Letterbox Plate
The black external door handles and letterbox plate look great on my white door and deliver was quick. I would buy again from Door Giant. Thank You.
5 juin 2025
Réponse de Door Giant
Thanks for your great review, if you have any pics please send them in or tag us in a pics on socials.
Natalie B
Door Giant Customer Support
Réponse de Door Giant
Thanks for your great review 😊
Natalie B
Door Giant Customer Support
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