Dorset Reclaim Avis 

47
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We used the Dorchester depot. So easy to book a slot for a clearance, staff very helpful and friendly. Removal men turned up on time, introduced themselves, cleared the flat in an efficient and... Voir plus

Noté 5 sur 5 étoiles

Dean and Darryl arrived, at the very north of the county, up many steps, and made light work of our removals. Very efficient and delightful people to work with. Highly recommend them both and the serv... Voir plus

Noté 5 sur 5 étoiles

Dorset reclaim (01305 267711) -through Dorset County Council were immediately helpful on the phone. They booked me in to remove my old fridge freezer and when Steve and Kieran arrived they were both... Voir plus

Noté 1 sur 5 étoiles

Appalling Customer Service, Day and time booked for furniture collection a week in advance , phoned after 2 hour slot had expired by 3 hours to be told they now can not collect until a week later .... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

47 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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N'a pas répondu aux avis négatifs

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4,2

Tous les avis

(47)

23 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Shaftesbury collection

Dean and Darryl arrived, at the very north of the county, up many steps, and made light work of our removals. Very efficient and delightful people to work with. Highly recommend them both and the service.

12 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

We used the Dorchester depot.

We used the Dorchester depot.
So easy to book a slot for a clearance, staff very helpful and friendly.
Removal men turned up on time, introduced themselves, cleared the flat in an efficient and friendly manner. Anything that they couldn't use, they explained why, and then took for us anyway, for an extremely good value fee.
Would definitely use again, and will definitely be recommending.
Thank you!
Louise 29/

29 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Dorset Reclaim were so accomodating

Dorset Reclaim were so accomodating. They went out of their way to do a next day delivery and even built a bed for me which they had no obligation to do. Very polite and helpful staff in store and the guys delivering.

20 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Dorset reclaim (01305 267711) -through…

Dorset reclaim (01305 267711) -through Dorset County Council were immediately helpful on the phone. They booked me in to remove my old fridge freezer and when Steve and Kieran arrived they were both friendly and efficient which made the whole experience pleasant and happy. They even negotiated my tricky access without complaint. I couldn't be more pleased and would recommend them to anyone seeking large item removals. Thank you again guys.

11 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

I booked Dorset reclaim to collect a…

I booked Dorset reclaim to collect a large corner sofa and washing machine both in great condition. On arrival i got the feeling they didn't want to be there. They told me they may charge me to take the items, I mean I was donating 2 items in great condition for them to make money from. I wasn't given this information over the phone. Then they refused to take my washing machine because I hadn't unplugged it again they didn't tell me upon booking this needed to be done if they did i would have sorted it. They took a massive chunk out of the hallway wall on the stairs and made some really deep scratches all down the stairs with a manager present. I had some filler and one guy did try to full it but it looks awful. I was due to move out the property the next day. I have a 3 month old baby on my own and have no way of sorting this out so my landlord will probably keep my deposit now because of the damage caused by these people and I really need that money. I am having to leave the washing machine in the property as no time to sort something else out. The stress and panic this has caused me is just horrible. I felt very uncomfortable through the whole situation.

28 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Removal of two sofas

We live in Weymouth and used Dorset Reclaim as recommended by Dorset Council to pick up two large sofas. Easy to book on the phone (01202 679350). Two very nice gentlemen (Joe & Chris) turned up as expected. They were very professional, efficient and took care not to scratch any walls.
Highly recommended.

30 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Very welcoming people and very well…

Very welcoming people and very well organised. Yasemin handled my call in a very welcoming manner making an accurate and rather long list of my donations and disposals. Downsizing we had a large number of both. Kieron and Steve were on time and extremely friendly. Nothing was too much trouble and they remained cheerful all day even though some of the furniture was heavy and rather difficult to manoeuvre. Between the 3 of them they even arranged an on the spot 2nd van as the volume of items was so large. Very pleased that they were able to take everything as we were moving the next day and needed the house clear at such a reasonable price. So glad that this organisation exists as it benefits so many people. Thank you!

3 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

We have used Dorset Reclaim a few times…

We have used Dorset Reclaim a few times now and have always had nothing but a brilliant experience. Yesterday Chris and Steve came to collect our bed and they were so friendly, warm and so careful whilst removing the bed through the narrow hallway. I can’t rate them highly enough and really appreciated the kindness they showed to my dog who is very anxious. Great people and great service.

3 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Brilliant staff

We recently had items collected and would like to say on both occasions the guys were most helpful, polite, careful, and very cheerful , It was a real pleasure and brightened my day, its truly a pleasure to find that there are still companies that believe in the old 'customer is king' values. A big thank you to Steve and Keiron and the ladies on the phones.

2 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Sofa collection

Steve and Kieron were super helpful and super friendly when collecting our old sofà.

25 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Steve and Keiran

Steve and Keiran came to pick up a mattress and bed frame. They were very polite, efficient and professional. Highly recommend Dorset Reclaim, much easier than disposing items yourself.

24 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Highly efficient - thoroughly recommended

The office in Poundbury was excellent in managing to organise the collection of 4 beds, because we were travelling back from holiday on the only suitable date for pick-up in our area. Steve and Keiran timed their arrival just right and did the job efficiently, politely and with great care. We highly recommend Dorset Reclaim as an excellent service for recycling and/or disposal of large household items.

25 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I have always found Dorset Reclaim very…

I have always found Dorset Reclaim very helpful. My emails are always answered promptly and phone conversations are similarly always friendly.
Steve & Kieran collected a couple of fridges I was donating and were friendly and professional.

24 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Easy Collection

My furniture was collected by Steve & Kieran who were very polite and friendly. After checking my furniture was saleable, they loaded it into the van, thanked me for my donation and left

18 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Friendly and helpful service

Fantastic service from the lady at the front desk in Dorchester. She was very friendly from the moment I entered the store and super helpful during my purchase. The whole experience was fantastic and to know you're buying from a charity just tops it off.

7 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Highly Recommended

I can’t recommend Dorset Reclaim highly enough to help me clear my late father’s apartment. I made the initial contact explaining what furniture we needed removing. I live in North Yorkshire and we needed a specific date for clearance. The Manager Darren was so accommodating and talked through my requirements. The guys that came were wonderful, friendly and took away everything we wanted. I am so happy that my late parents furniture has gone away to a charity to benefit other people. Thank you Dorset Reclaim

10 novembre 2025
Avis spontané

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