Good customer service and a product that works, but sharing isn’t as simple as advertised. Phone type, NFC settings and network speed add friction, followed by several taps and a tiny save icon. Some... Voir plus
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À propos de l'entreprise
À propos de dotcards.net
Écrit par l'entreprise
Dot.Cards revolutionizes the conventional concept of business networking by offering innovative and eco-friendly smart business cards. This modern and cutting-edge platform leverages advanced technology to bridge the gap between the traditional and digital worlds, driving effective business communication in the rapidly evolving corporate landscape.
Dot.Cards' smart business cards are fully customizable, allowing users to infuse their personal or corporate branding into the design. The customization options extend beyond mere aesthetics, enabling users to incorporate vital business information, such as name, job title, contact details, and social media handles, to name a few. The cards can also accommodate QR codes, making the process of sharing and storing information incredibly convenient and instant.
The intelligent digital nature of the cards from Dot.Cards caters to the contemporary needs of businesses. The cards have the capacity to store a plethora of information, which can be shared with just a simple tap or scan. This interactive feature facilitates seamless connectivity and networking, reflecting the brand's mission of streamlining business communication. With one of these smart cards in hand, the need for manual data entry evaporates, thereby saving time, reducing errors, and enhancing efficiency.
Designed to cater to a diverse audience, the pricing structure is flexible and accommodating. Whether it's a startup looking for cost-effective solutions or a multinational corporation seeking a bulk order, Dot.Cards ensures its smart business cards are accessible to all. Their customer-centric approach is further reflected in their responsive customer service, which is committed to assisting users in navigating the product range and functionalities.
Overall, Dot.Cards exemplifies the fusion of innovation, efficiency, and sustainability. Their smart business cards not only enhance business communication but also promote an eco-friendly approach to networking. This platform is a go-to solution for any individual or business looking to leave a lasting impression, while simultaneously preserving the environment.
Thank you for your Dot Cards Trustpilot reviews!
Coordonnées de contact
1070 E Dominguez St, Unit G, 90746, Carson, Etats-Unis
- support@dotcards.net
- dotcards.net
4,2
Bien
985 avis
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Réponse de dotcards.net
Thank you for your feedback, Walt! We appreciate you taking the time to share it. We're always looking for ways to improve, and your input helps us do just that.
If you ever have any questions or need help getting the most out of your dot. device, our team is always happy to help. Feel free to reach out to us anytime at support@dot.cards.
This is a very useful device
This is a very useful device. I plan on using it more once my business starts running more regularly.
27 juillet 2026
Réponse de dotcards.net
Thank you for your review! We're excited to be part of your journey and hope your dot. device continues to support your business as it grows. We appreciate your support and wish you continued success!
Excellent product and 5 star customer service
First I had an issue with my order and customer service was amazing. Ericka had the issue resovled promptly. The set up was easy and quick with no issues.
This card and band will give me the freedom to not worry about reordering cards, so it saves money; the band makes it easy and quick when I am shopping or walking my dogs. Plus the information looks so professional.
There are different options to choose from and a variety of colors to make it yours.
No hidden fees; one time purchase and good to go. There is an option to upgrade for a fee if you want more perks.
21 juillet 2026
Réponse de dotcards.net
Thank you so much for the wonderful review, Deb! We're thrilled to hear you had a great experience with both our team and your dot. devices. We'll be sure to share your kind words with Erika. We truly appreciate your support and are grateful to have you as part of the dot. community.
Erica was awesome
21 juillet 2026
Réponse de dotcards.net
Thank you for taking the time to leave a review, Jeff! We're so glad Erica made such a positive impression. We'll be sure to pass along your kind words, and we truly appreciate your support.
Work with the customer team
Ah, their warranty policy is lame.
I recently tried to use their DotCard Thin, and it was not even used/had the original sticker. I attempted to try it out, and it doesn't work.
The QR code works, but the NFC (the main reason to purchase) didn't work. They then didn't claim it was defective until they saw all of what was going on.
I had to give a full-on investigation and documentation - videos, pictures, and full-on testing on my own before they even mentioned your warranty is out.
So if something is defective, don't even bother.
30 dollars down the drain, oof. This is my last time purchasing from Dotcard.
[UPDATE - 07/28/2026]
The team reached out and was able to help me with my situation after all. As much as I complained here, they were able to make it right. I may have to re-edit the last sentence I previously left now.
Best regards.
21 juillet 2026
Avis spontané
Réponse de dotcards.net
Hi Logan, thank you for taking the time to share your experience. We're sorry to hear this left you feeling disappointed, as that's never the experience we want for our customers.
We reviewed your conversation with our support team and confirmed that your device was outside of our 1-year warranty period from the original purchase. While our warranty had expired, we value your business and would still like the opportunity to make things right.
Our team will be reaching out to discuss available options and work toward a solution with you. We appreciate you bringing this to our attention and hope we can restore your confidence in dot.
These guys are horrible
These guys are horrible! I didn't get my card. There is no way to speak to customer service. They keep telling me it was delivered when it was not! I would never work with this company again!
16 juillet 2026
Avis spontané
Réponse de dotcards.net
Hi SuAnne, thank you for taking the time to share your feedback. We're sorry this has been your experience, as it's certainly not the level of service we strive to provide.
We've reviewed your conversation with our support team and can see that we've been actively working toward a resolution. While the shipment was confirmed as delivered by the carrier, we also understand that your concern remains, and we're committed to making sure your order is fulfilled as promised. Our team reached out to confirm a few details so we could move forward with the best solution, but it looks like we haven't heard back just yet.
Whenever you're ready, please reply to our latest email or reach out to us at support@dot.cards. We'll be on the lookout for your message and will continue working with you until this is resolved.
The agent was knowledgeable and fast
The agent was knowledgeable and fast. I use my dot card constantly, so it was imparitive that I get the issue resolved quickly.
9 juillet 2026
Réponse de dotcards.net
Thank you for your kind words! We're glad our team was able to get you back up and running quickly. We truly appreciate your trust in dot. and thank you for taking the time to share your experience.
This is a prior to purchase complaint
This is a prior to purchase complaint! For over 2 hours I've been going back and forth on chat trying to get clear on prices, colors, bogo, etc. on the bracelet. Absolutely ridiculous . . .She quotes one price, the website offers a different. Also it's awful to think that a company has to nerve to hustle their product to the public with no live sales or customer service person to speak to . THIS IS A RED FLAG all day long! Now after reading many of the reviews , not just focusing on just the low 1-2 stars, I don't feel comfortable purchasing the bracelet especially with all the complaints of inconsistency, programming, signal loss, etc. Dang, I've been so excited about the op to get this product and gift it to my friends, but unfortunately, its not a feel good purchase. Will have to rethink it ;-/
6 juillet 2026
Avis spontané
Réponse de dotcards.net
Hi Gina, thank you for taking the time to share your experience. We're sorry your first impression left you with more questions than confidence, as that's certainly not the experience we want to provide.
We take feedback like yours seriously, especially around pricing clarity and the support experience. We'd truly appreciate the opportunity to reconnect, answer your questions, and provide clear guidance so you can make an informed decision. Many of the concerns you've mentioned can be addressed with the right context, and we'd be happy to walk through them with you.
If you're open to it, please reach out to us at support@dot.cards. We'd love the opportunity to earn back your confidence and help you determine whether dot. is the right fit for your needs.
The concept is great but not worthwhile
The concept is great but only 3 of 10 people could connect using the NFC feature. The only thing worthwhile is the online business card that dotcard provides.
I would not refer this to a friend
5 mai 2026
Avis spontané
Réponse de dotcards.net
Hi Tom, thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations.
Our goal is to provide a seamless sharing experience across a wide range of devices, and we'd love the opportunity to better understand the challenges you encountered. Our team can also help you get the most out of your dot. device by discussing features and workflows that best fit your use case.
Please feel free to reach out to us at support@dot.cards. We'd be happy to help bridge any gaps and work with you to improve your experience.
Réponse de dotcards.net
Thank you for the love, Toneia! We're thrilled to hear you're enjoying your dot. device. We truly appreciate your support and thank you for taking the time to share your feedback. ❤️
Dot cards are the perfect modern…
Dot cards are the perfect modern business cards for the networking individual's on the go. The process is very simple and stress free, shipping is very fast and the software is very user friendly.
15 juin 2026
Réponse de dotcards.net
Thank you for the great review, Lee! We're delighted to hear you've had a smooth experience from ordering to networking. We appreciate your support and are grateful you chose dot. as part of your professional toolkit.
An amazing experience
An amazing experience ordering went smoothly, my dot items all work and when i ran into an issue-my dog eating my dot bracelet, they were quick to resolve and replaced it for me!
8 juin 2026
Réponse de dotcards.net
Thank you for taking the time to leave a review. We're happy to hear you've had a great experience with dot. and our support team. We appreciate your trust in us.
Forced Subscription for Contact Export
I purchased the metal DOT card hoping it would be a durable, professional networking tool. Unfortunately, my experience has been disappointing.
First, contacts collected through DOT do not sync to my phone's contacts, so people whose information I have collected still appear as unknown callers unless I manually create contacts. Exporting contacts requires a paid subscription, which significantly reduces the value of the product for me.
Second, the physical card has not held up as well as I expected. The paint and finish on the back of the card around the QR code have already begun to scratch and wear under normal intermittent use. Given the premium price and the fact that the card is intended to be carried and used regularly, I expected better durability.
The card does share my information successfully, but between the durability concerns and the subscription requirement for basic contact portability, I do not feel it delivered the value I expected.
11 juin 2026
Avis spontané
Réponse de dotcards.net
Hi Allison, thank you for taking the time to share your feedback. We appreciate the detailed context and understand why these concerns impacted your experience.
We'd like to clarify that a subscription is not required to use a dot. device. Every dot. device can be used to share contact information, links, and profile details without an ongoing subscription. Profile+ is an optional upgrade that provides additional features for users who want more advanced functionality.
Regarding contact management and the wear you've experienced with your card, we'd love the opportunity to better understand your use case and help bridge the gaps and challenges you've encountered. Our team regularly works with customers to find solutions that align with their networking and contact management needs.
Please reach out to us at support@dot.cards. We'd be happy to review your concerns, discuss available options, and ensure that you're taken care of.
Highly impressed with quality!
Highly impressed with quality!! Great card, great cleaning cloth did not expect the cloth! Once I figured out the tapping option, I became sold! I'm going to tap my heart out! Keep up the great work!!!
8 juin 2026
Avis spontané
Réponse de dotcards.net
Thank you for the wonderful review, Lynne! We're so glad to hear you're enjoying your dot. metal. We love hearing feedback like this, and we're happy the little extras were a pleasant surprise. Thanks for your support and for being part of the dot. community!
Réponse de dotcards.net
Thank you for the kind words! We're glad to hear you had a great experience with our team. We truly appreciate your support and your taking the time to share your feedback.
Unreliable. Complete Malfunction
Got a dot card for a conference. in the middle of the conference, dot card was not working. tap wasn't working. it was very embarrassing to say the least. wanted to return, but had already discarded the packaging and they do not accept returns without original packaging. have to throw away the card.
16 mai 2026
Avis spontané
Réponse de dotcards.net
Hi Rina,
Thank you for sharing your experience with us. We are truly sorry to hear that your dot. card did not perform as expected during your conference. This is certainly not the experience we want for our customers, and we completely understand where you are coming from.
Regarding the return, we hear you. Please reach out to our support team at support@dot.cards directly and share the details of your situation. We want to look into what happened and find the best possible resolution for you.
We appreciate your honest feedback and hope to have the chance to make this right.
Wont use again.
The concept is great in theory. However at recent Networking events I found this to be cumbersome. Most people dont want to save your info on their phone. I was excited to use this but then saw the annoyance at an event when I had to ask company contacts to save my information. I dont believe I will be using this going forward. It would be good for people meeting people, but seeing the faces of the VPs and other members at that event get annoyed very quickly made me realize this wasnt the avenue I should be pursuing. It doesnt just load, you have to tap, load, download, scroll down save to contact etc. Too many steps. a QR code or business card was better suited here.
28 avril 2026
Avis spontané
Réponse de dotcards.net
Hi Tina, thank you for sharing your experience and feedback. We understand how important it is for networking interactions to feel seamless and natural, especially in professional event settings.
Many of our users do successfully use dot. devices in conferences and networking environments, but we also recognize that setup, profile flow, and how contacts save information can impact the experience depending on the situation and audience. Your feedback around the number of steps involved is valuable and something we continuously work to improve.
We’d still love the opportunity to help bridge some of those gaps and explore ways to make the experience smoother for your use case. Please feel free to reach out to us at support@dot.cards and our team would be happy to assist.
I had a disappointing experience with…
I had a disappointing experience with Dot Cards. The information that was originally quoted to me was not accurate, and key details about fees were either unclear or misrepresented. I was told certain charges would be applied monthly, but instead, I was charged multiple fees at one time without proper explanation.
This created confusion and made it difficult to trust the billing process. Transparency and clear communication about pricing and fees are extremely important, and unfortunately, that was lacking in my experience.
I would recommend that Dot Cards improve how they communicate pricing and ensure customers fully understand when and how fees will be charged to avoid situations like this in the future.
21 avril 2026
Avis spontané
Réponse de dotcards.net
Hi Shana, thank you for taking the time to share this. We understand how important clear and accurate billing communication is, and this isn’t the experience we aim to provide.
We’d like to take a closer look at what happened and make sure this is properly reviewed and resolved. Please reach out to us at support@dot.cards, and we’ll personally keep an eye out for your message to ensure this gets taken care of.
The new dots for our band are amazing!
The new dots for our band are amazing!! Shout out to Rachelle for walking me through beat business practices to get the most out of our profile.
Rachelle was knowledgeable, accommodating and most importantly, just a nice person throughout the setup!
Thank you Rachelle and DOT!!
3 avril 2026
Avis spontané
Réponse de dotcards.net
Thank you so much for the kind words, Pete! We’re glad to hear everything’s been working great for your band, and we’ll be sure to pass your shoutout along to Rachelle. Really appreciate you taking the time to share this, and we’re always here if you need anything.
I had an amazing experience with Gie…
I had an amazing experience with Gie from Dot Cards. From the moment I reached out about my issue, she was incredibly helpful, responsive, and genuinely cared about getting everything resolved as quickly as possible.
My order unfortunately didn’t arrive at my home, which was really frustrating—but Gie immediately stepped in and took control of the situation. She kept me updated throughout the entire process, answered all of my questions, and made sure I felt taken care of the whole time.
What really stood out was her professionalism and dedication. Instead of making things complicated, she made everything simple and stress-free, and quickly arranged for a replacement item to be sent out.
It’s rare to come across customer service this good. Gie went above and beyond, and because of her, I’ll definitely continue supporting Dot Cards. Truly top-tier support!
25 mars 2026
Avis spontané
Réponse de dotcards.net
Thank you so much for taking the time to share this, we truly appreciate it.
We’re really glad to hear that Gie was able to support you every step of the way and help turn the situation around. While we never want orders to run into issues like this, it means a lot to know you felt taken care of and supported throughout.
We’ll be sure to pass your kind words along to Gie, this will mean a lot to her and the team.
Thanks again for your support, and we’re always here if you need anything moving forward.
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