Good customer service and a product that works, but sharing isn’t as simple as advertised. Phone type, NFC settings and network speed add friction, followed by several taps and a tiny save icon. Some... Voir plus
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À propos de l'entreprise
À propos de dotcards.net
Écrit par l'entreprise
Dot.Cards revolutionizes the conventional concept of business networking by offering innovative and eco-friendly smart business cards. This modern and cutting-edge platform leverages advanced technology to bridge the gap between the traditional and digital worlds, driving effective business communication in the rapidly evolving corporate landscape.
Dot.Cards' smart business cards are fully customizable, allowing users to infuse their personal or corporate branding into the design. The customization options extend beyond mere aesthetics, enabling users to incorporate vital business information, such as name, job title, contact details, and social media handles, to name a few. The cards can also accommodate QR codes, making the process of sharing and storing information incredibly convenient and instant.
The intelligent digital nature of the cards from Dot.Cards caters to the contemporary needs of businesses. The cards have the capacity to store a plethora of information, which can be shared with just a simple tap or scan. This interactive feature facilitates seamless connectivity and networking, reflecting the brand's mission of streamlining business communication. With one of these smart cards in hand, the need for manual data entry evaporates, thereby saving time, reducing errors, and enhancing efficiency.
Designed to cater to a diverse audience, the pricing structure is flexible and accommodating. Whether it's a startup looking for cost-effective solutions or a multinational corporation seeking a bulk order, Dot.Cards ensures its smart business cards are accessible to all. Their customer-centric approach is further reflected in their responsive customer service, which is committed to assisting users in navigating the product range and functionalities.
Overall, Dot.Cards exemplifies the fusion of innovation, efficiency, and sustainability. Their smart business cards not only enhance business communication but also promote an eco-friendly approach to networking. This platform is a go-to solution for any individual or business looking to leave a lasting impression, while simultaneously preserving the environment.
Thank you for your Dot Cards Trustpilot reviews!
Coordonnées de contact
1070 E Dominguez St, Unit G, 90746, Carson, Etats-Unis
- support@dotcards.net
- dotcards.net
4,1
Bien
986 avis
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A répondu à 93 % de ses avis négatifs
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I wanted to upgrade to 2.0 metal
I wanted to upgrade to 2.0 metal from my original card. There isn’t a Customer Service portal to explain this to anyone. I had to use the Chat feature. Which worked and I got a discount for doing the upgrade! Thank you! As you develop your platform, I believe it would be helpful for you to have an EXISTING CUSTOMER portal to handle these situations. But, if you ever need a salesperson to be out here and selling your card, hire me! I show EVERYONE my card and they want to know where to get one! I’m your biggest fan! -Rob from Parrish, Florida
21 février 2025
Custom Metal Cards are terrible!
Custom Metal Cards are terrible!
I purchased a set of custom metal cards for my company and the lead time is typically 30-45 days. This is totally understandable if they are actually etching on the physical card. But instead what they do is paste a sticker on the card with an incorrect image of my logo on the card. It also doesn't match the color I specifically requested.
It was so bad that I had to request a redo of the first set of cards. The redo still looked bad. It's sad because the cards with the "dot logo" look great. But on there website this was not explained clearly.
6 mars 2025
Avis spontané
Réponse de dotcards.net
Nate, we appreciate you laying this out in detail.
It’s clear this didn’t meet your expectations, especially around how the custom metal finish and logo application were represented versus what you received. That gap in clarity is on us, and we understand why that would be disappointing, particularly after waiting through the production timeline and requesting a redo.
We’d like to review this with you directly and see what options are available to properly address the outcome of your order. Please reach out to our team at support@dot.cards, and we’ll make sure this is looked at carefully and followed through.
Thank you for bringing this to our attention.
Not worth the time and effort.
Using this is basically telling prospective clients and partners you're not professional. It looks juvenile at best and is incredibly limited in capabilities. Better off spending more for one of their competitors.
5 mars 2025
Avis spontané
Réponse de dotcards.net
MJ Digital Studio, we appreciate you sharing your feedback.
What you described isn’t the experience we aim to deliver, and in many cases comes down to how the product is configured and used for a specific audience or goal. dot. supports a wide range of professional use cases, and our team regularly helps customers tailor their setup to get the most out of it.
If you’re open to it, we’d welcome the chance to review your use case and help bridge that gap. Our support team is available at support@dot.cards and would be happy to assist.
Réponse de dotcards.net
DJ C-Note, thanks for calling this out.
Color can vary depending on finish, and we understand how that can be disappointing if it didn’t match what you expected. We’d be happy to review this with you and see what options are available to help make it right.
Please reach out to our support team at support@dot.cards and we’ll be glad to assist.
The tap hardly works
The tap hardly works! 90% of the time when I try using the tap it doesn’t work so as far as convenience, not as much, the only convenience about it is the QR code that’s on the card the tap is not a convenience when it doesn’t work 90% of the time!
18 février 2025
Avis spontané
Réponse de dotcards.net
Zackary, thanks for raising this.
That level of inconsistency isn’t expected and definitely isn’t the experience we aim for. We’d like to take a closer look at what’s happening and help get the tap working reliably, or review replacement options if needed.
Please reach out to our support team at support@dot.cards and we’ll be happy to help resolve this.
$4.08 shipping for the dot thin card…
$4.08 shipping for the dot thin card which would fit in an envelope! As a matter of fact, you probably could fit 20 in an envelope and send for the price of a stamp. I previously purchased one dot card which the transmitting chip work very poorly. Takes multiple attempts to function and sometimes not at all. Just ordered the 2.0 and hoping for an improvement. Neat concept. Wish them the best but feel burned by the shipping...
14 février 2025
Avis spontané
Réponse de dotcards.net
Hi Antonio, thanks for sharing your thoughts.
We understand why the shipping cost stood out, and we also want to make sure the device itself performs reliably. If your previous card wasn’t working consistently, that’s not the experience we aim to deliver, and we’d like to review this along with your newer order.
Please reach out to our support team at support@dot.cards so we can look into both the shipping concern and the device performance and help make this right.
The dot card is a great idea
The dot card is a great idea, it's easy to use and the setup was simple and quick. People can get all my info in just one tap on their phone, I love it!
10 février 2025
Avis spontané
Dot allows me to give people all my Info
Dot allows me to give people my web page and all my information and its saved on their phone.
4 février 2025
Easy to set up and looks great.
6 février 2025
Loved this wristband however about a…
Loved this wristband however about a month after I got it it was gone. I work a lot with my hands and it came off easily. I would usually catch it coming off and then it was gone. I was so sad because the product is an amazing idea. Just easy to lose.
29 janvier 2025
Avis spontané
Réponse de dotcards.net
We’re so glad you loved the wristband! We appreciate your feedback and understand how important a secure fit is. We're currently working on a second version with a new and improved clasp to prevent this issue. If you send your order number to support@dot.cards, we’d be happy to send you one of the upgraded versions when they launch!
Very excited to use our DotCards
Customer service was great throughout the ordering and design process, setup was a breeze and very customizable, and it was so easy to connect the card once it arrived!
28 janvier 2025
It's easy to use and has all my…
It's easy to use and has all my information in one place, highly recommend!
27 janvier 2025
Great customer service
I order the dot regular card and some custom metal cards. I wanted the regular cards shipped separately because we had a big network event coming up and the custom cards were going to take a while to come in. 2 days before our event I reached out to Cindy S to see if the basic cards had shipped, not only did she reply promptly to my email, she overnighted the cards so we had them for our event. Couldn't be happier. We are excited to see the custom cards.
27 janvier 2025
Recently received my dot...
I just recently received my dot cards and the set up was super easy and straight forward. I haven't had the opportunity to use them as yet but I think it's going to be a game changer for my business. I can't wait to try them!
21 janvier 2025
Scanning the QR code took me to a scam…
Scanning the QR code took me to a scam website, unbeknownst to me, where I entered my personal information and credit card number then becoming alerted by my credit card company of a fraudulent charge. I contacted dotcards support and the dude blamed me for going to the wrong activation website. I couldn’t return this crap fast enough.
9 janvier 2025
Avis spontané
Réponse de dotcards.net
Hello Scott,
Thank you for taking the time to share your experience with us. We’re very sorry to hear that you ended up on a scam website. We want to do everything we can to prevent this from happening in the future, so we’d really appreciate knowing which QR code scanning app you used to activate your card. Having that information will help us report the third-party app and protect others from being misdirected.
In all of our instructions, we strongly recommend using your phone’s default camera app to scan the QR code. Some third-party QR scanners can inadvertently route you to fraudulent sites, which seems to be what happened here. Please let us know the name of the app you used, and feel free to reach out if you have any further concerns or questions. We truly value your feedback and want to ensure a safe, seamless experience for everyone.
Our website is https://dot.cards, do you know the domain of the website you were directed to?
Thank you again for your patience and cooperation.
The future of networking
The readiness and convenience of the Dot card .and not having to carry a bunch of business cards . And it cool ! This is the future
6 janvier 2025
Technology convenience, all in one place!
I love my Dot card, it’s easy to use, simple to set up, and it’s effective. You can put all your ways of contact in one place, edit it for a weekend let’s say and back again on Monday very easy. I use mine for work, it’s better than a paper business card!
13 janvier 2025
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