It was such a joy to interact with Catalina from Douglas & Gordon. She tirelessly tried to find the right options for me last year, and when I came back looking again this year, she simply picked up w... Voir plus
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Lisez les avis des autres
We worked with Matthew Williamson to sell our flat in Putney. He was great to work with -- really responsive to calls and messages. He showed our flat and was able to get us a quick offer. When that o... Voir plus
L'entreprise a répondu
We recently asked Olivia Pennie to help sell our house having failed the previous year to do so with another estate agents. She made the whole process really easy and we were really impressed with how... Voir plus
L'entreprise a répondu
Elouise and Sam have been excellent is helping me with my move from family home to my first rental. They have both gone above and beyond helping with referencing, getting my new home sorted and answer... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Ever since we opened our first office off Sloane Square in 1958 we’ve been dedicated to giving our customers the confidence to make life-changing decisions with certainty and peace of mind. Inspiring confidence is what we do. It's what gets us out of bed each morning. It pushes us to constantly innovate so we can provide property services that go further, dig deeper and get better results for our London clients.
Coordonnées de contact
41 Paradise Walk, SW3 4JL, London, Royaume-Uni
- 0207 963 4600
- marketing@dng.co.uk
- douglasandgordon.com
4,7
Excellent
342 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Experience with Mark
Mark is hands down the best agent I’ve worked with - great advice, hard work, always available, but more importantly just an overall fantastic person with infectious energy
1 octobre 2025
Avis spontané
Réponse de Douglas & Gordon
Dear Nick, Thank you so much for sharing this brilliant feedback! We’re thrilled to hear that Mark’s energy and commitment made such a positive impact. He always strives to go the extra mile for his clients, and it’s fantastic to see that reflected in your experience. We look forward to working with you again in the future. D&G
Helpful and responsive
I'm interested in one of the property in care of Douglas & Gordon. I called them and have been in contacted with Ed Allen. He's very helpful and responsive.
1 octobre 2025
Avis spontané
Réponse de Douglas & Gordon
Thank you for sharing your experience! We’re so pleased to hear that Ed has been helpful and responsive in assisting you with your property search. We wish you the best moving forward and are here to support you every step of the way. D&G
Enquiry
I spoke to Henry who gave me a good understanding of the property market & was helpful and articulate when answering my questions. Good advice!
30 septembre 2025
Avis spontané
Réponse de Douglas & Gordon
Thank you for taking the time to share your feedback, Jack.
We’re glad to hear Henry was able to give you clear, helpful advice and a strong overview of the market. Taking the time to answer questions properly and offer honest guidance is exactly what we aim for.
Best wishes,
The D&G Team
Henry was a pleasure to meet
Henry was a pleasure to meet, very knowledgeable and professional.
1 septembre 2025
Avis spontané
Réponse de Douglas & Gordon
Thank you so much for your review, Emily.
We’re delighted to hear that you found Henry knowledgeable, professional and a pleasure to meet. That level of expertise and approachability is exactly what we strive to deliver.
We’ll be sure to pass your kind feedback on to Henry.
Best wishes,
The D&G Team
Review for Mark
Mark has been fantastic in assisting us in our search for a home - always available and attentive, very fair and balanced in appraising different properties, and always a pleasure to speak to!
30 septembre 2025
Avis spontané
Réponse de Douglas & Gordon
Thank you so much for your kind review, James.
We’re really pleased to hear Mark was able to support you so well during your search. Being accessible, balanced and thoughtful in his advice is exactly how we aim to guide clients, and it’s great to know that came through in your experience.
We’ll be sure to pass your feedback on to Mark and wish you all the best with your next move.
Best wishes,
The D&G Team
The viewing was amazing!
The viewing was amazing!! The person who did my viewing was amazing and can communicate very well!!
29 septembre 2025
Avis spontané
Réponse de Douglas & Gordon
Thank you so much, Kayla.
We’re really glad to hear you had such a positive viewing experience and that our team communicated clearly throughout. We’ll be sure to share your kind feedback with the negotiator involved.
Best wishes,
The D&G Team
A fantastic experience working with…
A fantastic experience working with Delilah Vincent at Douglas & Gordon. From start to finish the whole process was strait forward and fast. Delilahs efficiency and knowledge was invaluable and I cannot thank her enough for her efforts throughout the process.
I cannot recommend the team at Douglas & Gordon and specifically Delilah Vincent enough for all there hard work. It was by far the best property experience I have ever had!
29 septembre 2025
Avis spontané
Réponse de Douglas & Gordon
Thank you so much for your kind review, William.
We’re really pleased to hear that your experience with Delilah and the wider team was so positive. Delivering a smooth, efficient process backed by strong market knowledge is exactly what we aim for, so it’s great to know that came through from start to finish.
We’ll be sure to pass your feedback on to Delilah, and thank you again for recommending Douglas & Gordon.
Best wishes,
The D&G Team
A huge thanks to Max Giddins at Douglas…
A huge thanks to Max Giddins at Douglas & Gordon for helping me and my partner find the perfect pet-friendly flat recently. He went above and beyond to help us out, kept us updated regularly throughout and was really helpful. Overall a super positive experience and we're so excited to move into our new place. Thanks again Max!
8 septembre 2025
Avis spontané
Réponse de Douglas & Gordon
Thank you so much for your lovely review, Jo.
We’re delighted to hear that Max was able to support you and your partner in finding the right pet-friendly home. Keeping clients informed, going the extra mile and making the process feel positive are all central to how we work, so it’s great to see that reflected in your experience.
We’ll be sure to pass your kind words on to Max, and we hope you’re settling in and enjoying your new home.
Best wishes,
The D&G Team
Max was so helpful and really great to…
Max was so helpful and really great to deal with! Would recommend highly!
24 septembre 2025
Avis spontané
Réponse de Douglas & Gordon
Thank you so much for your kind review, Ned.
We’re really pleased to hear you had such a positive experience with Max. Being helpful, approachable and easy to work with is exactly the standard we aim to deliver, so it’s great to see that reflected in your feedback.
We’ll be sure to pass this on to Max.
Best wishes,
The D&G Team
Huge thanks to Ciarnan for the work…
Huge thanks to Ciarnan for the work rate he showed in finding us our perfect new home, he really carried us forward and delivered up perfect opportunity’s, always finding the right spaces. With a 99% completion rate he waved his magic wand.
23 septembre 2025
Avis spontané
Réponse de Douglas & Gordon
Thank you so much for your review, Nick.
We’re really pleased to hear how positive your experience was with Ciarnan. His commitment, energy and ability to match clients with the right opportunities are exactly what we value at D&G, so it’s great to see that reflected in your journey to finding a new home.
We’ll be sure to pass on your thanks to Ciarnan and the wider team.
Best wishes,
Friendly and knowledgeable
We booked to see a property in South Kensington with an agent called Delilah, she was so friendly and knowledgeable- would definitely recommend her as an agent
25 septembre 2025
Avis spontané
Réponse de Douglas & Gordon
Thank you so much for your kind review, Rachelle.
We’re delighted to hear you had such a positive experience with Delilah. Being friendly, knowledgeable and approachable is exactly what we strive for, so it’s great to know that came through during your viewing.
We’ll be sure to pass your feedback on to Delilah and the team.
Best wishes,
The D&G Team
Out of all the agencies we have dealt…
Out of all the agencies we have dealt with over the past few months, Ciarnan and the team at Douglas & Gordon have been so easy to deal with. Ciarnan is particularly helpful and has been great throughout the whole process.
24 septembre 2025
Avis spontané
Réponse de Douglas & Gordon
Thank you for taking the time to share your feedback, Taylor.
We’re really pleased to hear that Ciarnan and the wider team made the process easy and straightforward for you. Providing clear communication, support and a smooth experience is exactly what we aim for, so it’s great to know that came through.
We’ll be sure to pass your kind comments on to Ciarnan.
Best wishes,
The D&G Team
Delilah has been extremely helpful in…
Delilah has been extremely helpful in trying to find my partner and I a flat! She is very attentive and professional. Would definitely reccomend!
26 septembre 2025
Avis spontané
Réponse de Douglas & Gordon
Thank you so much for your kind feedback.
We’re delighted to hear that Delilah was so helpful, attentive and professional while supporting you and your partner with your flat search. Taking the time to understand our clients and guide them clearly through the process is exactly what we strive for.
We really appreciate the recommendation and will be sure to pass your comments on to Delilah.
Best wishes,
The D&G Team
Shash Stephens was exceptional
Shash Stephens was exceptional. Without her help, I truly believe my flat purchase would have fallen through. She went above and beyond in advising me and following up with the seller and solicitors. Five-star service.
29 septembre 2025
Avis spontané
Réponse de Douglas & Gordon
Thank you so much, Bruna, for taking the time to share this.
We’re really pleased to hear how impactful Shash’s support was throughout your purchase. Going above and beyond, keeping momentum between all parties and providing clear, trusted advice is exactly how we aim to guide our clients, especially when the process becomes challenging.
Your feedback means a great deal, and we’ll be sure to pass your kind words on to Shash.
Best wishes,
5 star service
Speedy responses - professional staff.
Thank you Ciarnan for finding me the tight property after my previous lease ended.
27 septembre 2025
Avis spontané
Réponse de Douglas & Gordon
Dear Biddy, Thank you for your feedback! We’re so pleased to hear that Ciarnan was able to help you find the right property quickly and professionally after your previous lease ended. We’ll be sure to pass on your kind words to him. Wishing you all the best in your new home! D&G
Just wanted to say thank you to Douglas…
Just wanted to say thank you to Douglas and Gordon L who have helped me again finding some new accommodation after my previous lease expired - Ciarnan was once again instrumental in helping me with several options and one property which I hope will be successful. Thank you 🙏
26 septembre 2025
Avis spontané
Réponse de Douglas & Gordon
Dear John, Thank you for your kind review! We’re delighted to hear that Ciarnan was once again able to assist you in finding new accommodation after your lease ended. We’ll be sure to share your thanks with him. Wishing you the very best in your new home! D&G
A Down-to-Earth and Reliable Agent
Ed has been fantastic throughout our flat search. He’s been incredibly helpful, always quick to reach out with multiple options and updates, and consistently honest in his advice. Would highly recommend!
25 septembre 2025
Avis spontané
Réponse de Douglas & Gordon
Dear Orlando, Thank you for sharing your experience! We’re so pleased to hear that Ed made your flat search smooth and straightforward. We’ll be sure to pass along your kind words to him. Delighted we could support you in finding the right place! D&G
Max helped me in my apartment search
Max helped me in my apartment search. He was kind and respectful throughout the process. Even when I had concerns, it was properly addressed.
22 août 2025
Avis spontané
Réponse de Douglas & Gordon
Dear Emmanuella, Thank you for taking the time to leave your review! We’re so glad to hear that Max supported you with kindness and respect throughout your apartment search, and that he was able to address your concerns along the way. We’ll be sure to share your kind words with him! D&G
Professional & smooth experience from…
Professional & smooth experience from start to finish, zero issues
Special thanks to Delilah.
25 septembre 2025
Avis spontané
Réponse de Douglas & Gordon
Dear Calcam, Thank you so much for leaving a review. We are delighted to hear you had a smooth experience. We will be sure to pass on the feedback to Delilah! D&G
Very good communication
I went through Douglas and Gordon to view a flat and I then went on to rent it. The communication was always easy and no matter if I spoke to the original agent that I conversed with (Max) or someone else, everyone was approachable and easy to speak to.
I also appreciated the honest communication in relation to the flat before I had even arranged a viewing.
From my experience I would recommend them and use them again in the future.
2 août 2025
Avis spontané
Réponse de Douglas & Gordon
Dear Ayesha, Thank you for sharing your experience! We’re delighted to hear that Max and the team made the process smooth and approachable, and that you valued the honest communication from the outset. We look forward to working with you again in the future. D&G
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