Douglas & Gordon Avis 

342
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

It was such a joy to interact with Catalina from Douglas & Gordon. She tirelessly tried to find the right options for me last year, and when I came back looking again this year, she simply picked up w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We worked with Matthew Williamson to sell our flat in Putney. He was great to work with -- really responsive to calls and messages. He showed our flat and was able to get us a quick offer. When that o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We recently asked Olivia Pennie to help sell our house having failed the previous year to do so with another estate agents. She made the whole process really easy and we were really impressed with how... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Elouise and Sam have been excellent is helping me with my move from family home to my first rental. They have both gone above and beyond helping with referencing, getting my new home sorted and answer... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agents immobiliers

Écrit par l'entreprise

Ever since we opened our first office off Sloane Square in 1958 we’ve been dedicated to giving our customers the confidence to make life-changing decisions with certainty and peace of mind. Inspiring confidence is what we do. It's what gets us out of bed each morning. It pushes us to constantly innovate so we can provide property services that go further, dig deeper and get better results for our London clients.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

342 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(342)

134 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

First time buyer- thank you!

My sister and I have worked with Ed on the purchase of a property in Lambeth and are very grateful for his expertise and support throughout the process. He was instrumental in helping us work to a tight timeframe and was very quick to contact solicitors on both sides of the sale/purchase. It was great to have him leading us through the purchase as a first time buyer. Thank you!

24 juin 2025
Avis spontané
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Réponse de Douglas & Gordon

Dear Courtenay, Thank you for your lovely review! We’re so pleased to hear that Ed was able to support you and your sister throughout your first purchase. Ed is a true professional and we're thrilled he could help make your first-time buying experience such a smooth and positive one. A huge congratulations on your new home! D&G

Noté 5 sur 5 étoiles

Simply the best real estate agent

Working with Tom Yeomanson to sell my house was an outstanding experience from start to finish. The entire process was incredibly smooth and required very little effort on my part — Tom handled everything with professionalism, efficiency, and clear communication. I was especially impressed by how seamless he made the whole transaction feel. If you're looking for someone who truly knows what they're doing and makes selling your home stress-free, Tom is the agent to call. I would 100% work with him again in the future!

10 juin 2025
Avis spontané
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Réponse de Douglas & Gordon

Dear Jerome, Thank you so much for your wonderful review! We're thrilled to hear that Tom made the experience of selling your home such a smooth and stress-free one. At Douglas & Gordon, we aim to take the pressure off our clients and it’s fantastic to know Tom’s professionalism stood out. We truly appreciate your kind words and look forward to working with you again in the future! D&G

Noté 5 sur 5 étoiles

Great Service

Ed was an excellent agent throughout the selling of our Wandsworth flat. We had some tricky issues to resolve but Ed helped immensely and was very pro-active in helping when we could not be available-due to living 2 hours away. Highly recommend!

12 juin 2025
Avis spontané
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Réponse de Douglas & Gordon

Dear Mark, Thank you for your kind words! We're so pleased to hear that Ed provided such excellent support throughout the sale of your Wandsworth flat. Navigating challenges from a distance can be tough, and we're glad Ed’s proactive approach made all the difference. At Douglas & Gordon, we pride ourselves on going the extra mile—and it’s great to know Ed delivered just that. Thank you again for the recommendation! D&G

Noté 5 sur 5 étoiles

Would highly recommend

Tom Yeomanson provided excellent service helping me with the sale of my property in Balham. The process was handled very smoothly from beginning to end. He was very responsive, proactive at moving things forward and gave great advice. Would highly recommend.

6 juin 2025
Avis spontané
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Réponse de Douglas & Gordon

Thank you so much for your kind words! We're delighted to hear that Tom provided such an excellent service. We would expect nothing less from Tom, he's a true professional. We truly appreciate the recommendation! D&G

Noté 5 sur 5 étoiles

Great service

Chris helped us buy our first home and really helped make the process extremely seamless. Would 100% recommend.

30 mai 2025
Avis spontané
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Réponse de Douglas & Gordon

Dear Anon! Thank you for taking the time to write a review for Chris. We are delighted that you had such a seamless experience. We look forward to helping you again in the future. D&G

Noté 5 sur 5 étoiles

We just purchased a 3-bedroom

We just purchased a 3-bedroom Maisonette from Chris at D&G. We could not recommend Chris more highly. He was incredibly helpful during the negotiation process and helped us push through the sale in a hurry within 8 weeks. Chris really went above and beyond. Would highly recommend D&G!!

31 mai 2025
Avis spontané
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Réponse de Douglas & Gordon

Dear Sam, Thank you so much for your kind words! We're thrilled to hear that Chris provided such great support throughout your purchase. Completing in 8 weeks is no small feat — we’re glad he could help make it happen smoothly. Wishing you all the best as you settle into your new maisonette! D&G

Noté 5 sur 5 étoiles

Premium service for a premium outcome!

Selling a property can be incredibly stressful, particularly with a toddler running around! Chris and the DG team made the process manageable through very effective communication. Chris personally handled communication across all parties and was able to foresee any challenges and navigate them effectively! It was great to feel like a priority and achieve a sale value higher than all other quoted agents was spectacular.

3 mars 2025
Avis spontané
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Réponse de Douglas & Gordon

Thank you, Jennifer! We’re so pleased to hear that Chris and the team were able to make the process smoother for you — especially with a toddler in the mix! Your kind words about the communication and outcome mean a lot to us. Achieving a great result and making you feel like a priority is exactly what we aim for. Congratulations again on the sale! D&G

Noté 5 sur 5 étoiles

Block Management - Amy Phillips

I would like to congratulate and thank Amy Phillips from the block management team . Following a leak from the upstairs flat she advised on a course of action,supported our claim and pursued a solution which required constant phonecalls and emails. She was tenacious and professional in her approach and we are hugely grateful .

8 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend!

My husband and I so enjoyed our experience working with Catalina to find our short-term let in London. She was incredibly helpful and communicative throughout the entire process. We had a very small window to find a flat and sign a lease. Catalina and Harry went above and beyond, even sending the paperwork over a holiday weekend to ensure we were able to hit our deadline and secure the flat. We’re excited to work with them again to find our long-term home.

21 avril 2025
Avis spontané
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Réponse de Douglas & Gordon

Dear Ginny, Thank you so much for taking the time to write a review. Catalina is a true professional who really cares. She is also clearly very good at working to deadlines!! Glad it all worked out so successfully. We look forward to helping you again in the future. D&G

Noté 5 sur 5 étoiles

Would highly recommend

Rob Stanley was our estate agent for selling our property. He was very communicative and personable, and the process of selling was smooth and painless. I would highly recommend Rob and D&G given the service we received and the success of our sale.

28 avril 2025
Avis spontané
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Réponse de Douglas & Gordon

Dear Joseph, we are so thrilled to hear that you had such a smooth sale. Rob will be grateful for your review. Thank you for taking the time to write it. We look forward to helping you again in the future. D&G

Noté 5 sur 5 étoiles

Catalina is a STAR

Catalina is RIDICULOUSLY GOOD at her job. So committed, thoughtful, flexible, listened, accommodated me at every turn. She really cares and knows her business. She is an absolute superstar.

25 mars 2025
Avis spontané
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Réponse de Douglas & Gordon

Dear Caroline, What an endorsement! Catalina is indeed ridiculously good at her job. She works hard and she really cares. So glad we were able to help you. We look forward to helping you again in the future. D&G

Noté 5 sur 5 étoiles

Iris service was extraordinary

Iris service was extraordinary. She made everything very smooth and easy.

Thank you

Belal

22 avril 2025
Avis spontané
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Réponse de Douglas & Gordon

Dear Belal, We are grateful for you taking the time to leave Iris this lovely review. It means a lot. We very much look forward to helping you again in the future. D&G

Noté 5 sur 5 étoiles

Harry’s help was great

Harry was of great help during my flat search in London. The attention to detail was always present and he was transparent and attentive throughout the process. He not only takes care of the tenant who is looking but most definitely helps find the best middle ground for the owners!
Fully recommend Harry and D&G.

9 avril 2025
Avis spontané
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Réponse de Douglas & Gordon

Dear Dominique, Harry will be so happy to read this review. Thank you so much for taking the time to write it. We look forward to helping you again in the future. D&G

Noté 5 sur 5 étoiles

Hannah is a huge asset to Douglas and…

Hannah is a huge asset to Douglas and Gordon, she has great energy, a brilliant way to keeping in touch and building a connection which will lead me to want to work with her again.
Keep up the good work Hannah!

8 avril 2025
Avis spontané
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Réponse de Douglas & Gordon

Dear Gia, Thank you so much for your kind words! We couldn't agree more—Hannah is a huge asset to the team. Her energy, communication, and ability to build genuine connections are what make her such a standout Partner. We're so pleased to hear you'd be keen to work with her again, and we’ll be sure to pass on your lovely feedback.

All the best,
The Douglas & Gordon Team

Noté 5 sur 5 étoiles

Nick Darragh handled the sale of my flat

Nick Darragh handled the sale of my flat in Southfields in what was a "testing" sale due to needy and demanding buyers and my solicitors, who were slow on all aspects of the sale; this was achieved with good humour, support and the ability to calm all parties, no easy feat. He was a star and it wouldn't have happened if it wasn't for him. I can't recommend him enough.

14 mars 2025
Avis spontané
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Réponse de Douglas & Gordon

Thank you for sharing such a thoughtful review. We’re delighted to hear that Nick’s calm approach helped navigate a tricky sale. Managing multiple parties under pressure is no easy task, and we’re so pleased Nick was able to guide everything through to completion. He truly is a star, and we’ll be sure to pass on your kind words.

Warmest regards,
The Douglas & Gordon Team

Noté 5 sur 5 étoiles

Thank you, Nick!

Nick made extraordinary efforts to ensure the buying process was smooth on our flat. He was in constant communication with us and the seller and had some really wise suggestions. He was upfront and professional at all times and was a pleasure to work with.

Nick went the extra mile too to maintain the flat while it was empty and efficiently organised extra viewings for us.

Thank you Nick for all your help!

14 mars 2025
Avis spontané
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Réponse de Douglas & Gordon

Thank you so much for your wonderful feedback! We’re thrilled to hear that Nick’s thoughtful approach made your buying journey a smooth one.

We’ll be sure to pass on your kind words to Nick. Congratulations on your new home!
The Douglas & Gordon Team

Noté 5 sur 5 étoiles

Had a really positive experience with…

Had a really positive experience with an agent called Katie who couldn’t have been more helpful, resourceful, and determined. Moving home is stressful and the rental market not easy, and she was a great representative for D&G

15 mars 2025
Avis spontané
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Réponse de Douglas & Gordon

Thank you for your kind words! We’re so pleased to hear that Katie made your experience a positive one. Moving can be stressful—especially in a competitive rental market—so it’s great to know she was helpful and determined throughout the process. We’re proud to have her representing D&G and really appreciate you taking the time to share your feedback.

Best wishes in your new home,
The Douglas & Gordon Team

Noté 5 sur 5 étoiles

We recently sold a flat in London…

We recently sold a flat in London through Simon, and cannot recommend him enough. He was absolutely first class--quick to respond, incredibly knowledgeable, and always on hand if needed. Buying/selling is a stressful process with lots of moving parts, but Simon handled everything with professionalism, good grace, and a commitment to getting things done quickly and efficiently. We're so grateful!

28 mars 2025
Avis spontané
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Réponse de Douglas & Gordon

Dear Francesca, Thank you so much for your lovely review! We’re thrilled to hear that Simon made the sale of your flat such a smooth and positive experience. We’re so pleased he could support you every step of the way. We truly appreciate your kind words and recommendation.

Wishing you all the best,
The Douglas & Gordon Team

Noté 1 sur 5 étoiles

The absolute worst letting experience…

The absolute worst letting experience that I have experienced from a letting team. Incredibly poor/toxic service from the entire team.

I experienced incredibly crass service; the letting team operates on a culture of poor customer service and admin / general best practise flows which then lead to lies, gaslighting and very poor attempts to hide it.
Avoid at all costs. If you value your sanity as a tenant please please do scroll through the other reviews from previous tenants, highlighting the letting teams history of poor service they are 100% true and I wish I took heed before choosing this awful team.

1 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

We recently sold a property in London…

We recently sold a property in London with Simon. The offer was accepted on the 27th Feb 2025 and Completion took place on 28th March 2025, one month! This was down to Simon's efficiency and comprehensive knowledge of what we all needed to do, a good relationship with solicitors and handling the process from start to finish with professionalism. We are indebted to you Simon.

28 mars 2025
Avis spontané
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Réponse de Douglas & Gordon

Dear Lesley, Thank you for your fantastic review! We’re thrilled to hear that Simon helped achieve such a swift and seamless sale. His dedication to guiding clients through every step of the process is truly commendable, and we’re so pleased he was able to make this happen for you. We’ll be sure to pass on your kind words to him!

Wishing you all the best,
The Douglas & Gordon Team

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