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i’ve used Duolingo for a while and had a lengthy streak that I was proud of…. Now I am very frustrated. I lost my phone and had a problem signing back in. I accidentally made a new account. For over a month I have been trying to resolve my issue through their help. I have a subscription but can’t get into my account. There is absolutely no customer support!!! I’m extremely disappointed that such a popular app makes it so difficult to get help with account issues. I just want access to the account I’ve been paying for and using for so long.

As they do not react to comments etc. on their app link I see no other choice than write a bad review. The grammar is just appalling in the courses (German, French, Dutch) .
The five words which you have to translate do not accept correct words, I checked it multiple times . Furthermore the app freezes constantly or throws you out and you lose your progress, your energy etc.
Also endless long adds and few which are SERIOUSLY questionable and precisely those always open up in Safari when you try to close them!!!! It is seriously bad!

Besides that the stupid lead table where mainly only people who cheat win and I tried multiple times to exit those and followed their advice I still can't get rid of them, it is demotivating not motivating time to think about exiting it for good

Se non disdici l’abbonamento gratuito lo devi pagare per un anno intero anche se non ti serve ma rompono continuamente le scatole con questo insopportabile pupazzo. Con tutta la buona volontà inizi a studiare ma non serve a nulla perché ripeti sempre le stesse cose come se fossi una cretina che impiega mesi per imparare le loro banalità e poi essere obbligati a pagare per un anno intero se soltanto sfori di un giorno e’ davvero un furto come se le persone avessero soldi e tempo da buttare.

I’d rather email Duolingo than write a bad review, but I don’t know how to contact them. They started off well but now their grammar is just appalling. It seems to be the further I get into my course obviously grammar and sentences get more complicated but even my French friends don’t understand half of it and sometimes they will write a translation for me just to test it and Duolingo marks them wrong.
What has really begun to irk me is that they also throw up five words which you have to translate verbally. Again my French friends have tested this and Duolingo doesn’t accept their accent or their translation. I believe you have to have an American accent. Furthermore at this point the app freezes and you lose your progress, your energy etc.
I think it started well and now they don’t care. It’s just a money machine.
There is no point in learning a language if the grammar is just wrong.

Estou a gostar da experiencia, sinto que consigo aprender e me devertir ao mesmo tempo.

I have never encountered a more disgraceful, unethical, and outright fraudulent company than Duolingo. They charged my credit card with an annual subscription fee, but when I reached out for help—asking which email was linked to the charge—they COMPLETELY IGNORED me. There was no response, no assistance, just silence.

Duolingo has mastered the art of stealing money while hiding behind their automated, soulless support system. They’ll happily take your money, but when you need help? Good luck getting a response! Their so-called “customer service” is a joke. Actually, calling it "service" is an insult to real businesses that care about their customers.

This company preys on users with shady billing practices, auto-renewing subscriptions without clear reminders, and then refuses to provide basic support when people need it. It’s nothing but a cash-grabbing scam hiding behind a cute green owl.

Trust me, DO NOT give this company your payment details unless you want to be robbed with zero recourse. Duolingo doesn’t care about its users—only about draining their wallets.

Shame on you, Duolingo. Fix your customer support before you lose every bit of credibility you have left.

FINAL WARNING TO EVERYONE: AVOID AT ALL COSTS!

Late at night, I logged into Duolingo to keep my streak alive. The green owl's eyes seemed sharper, almost menacing.

"Translate: I know where you sleep," the prompt read.

I froze, unease creeping in. I hesitated, but Duo's eyes narrowed on the screen.

"Translate," it demanded, the screen flickering. My heart raced as I typed.

"Last chance," Duo whispered. "Or I’ll cut off more than just your streak."

I slammed the laptop shut, but the soft ping of a notification echoed in the room: "You can’t hide from me."
(i dont have my dick anymore...)

Duo kidnapped my family and wont give them back help pls.

Please be aware of nefarious practice by google play on begalf of duo Lingo. I signed up for the free trial, they are supposed to e-mail near the end of the trial so you can cancel if you do not wish to purchase. No e-mail was received and they took £59.99 from my bank account without my authority. I contacted them, pointing out the mistake, but they refused to issue a refund. Please, please beware.

this is the best way to learn anything you wish for like i am learning japanese and it is going well but duolingo right now is having a maintenance break:( and duo won't give me back my family

The best method to learn ANY LANGUADGE!

My english you know.