Dpf Specialist Avis 

Paid for premium dpf clean. Lasted 3 days before engine light came back. Exact same fault codes as before. 120 day warranty is worthless. They wouldn't even come out to check my car after i reported the same issue, just advised it was due to a separate fault. So much for the indepth diagnostics they preformed before carrying out the clean!! Absolute rip off. Would not recommend.

All good turned up on time ya
Very nice fella helpful 👍
Would recommend

Craig came out to my home and done a full clean on the dpf he put the car on the diagnostics machine and told me all of the faults, then explained everything in detail for me. Excellent service and very friendly. He was really patient with me and explained what needs to be done. I highly recommend this company.

Excellent service and clear info.

Absolutely brilliant service checked for any any fault codes I asked for a full dpf flush and clean but after diag only needs a light clean and charged me for that instead highly recommend calling them before you buy an all new DPF kit

I had unfortunately a truck that needed some expert help regarding diagnosis and fixing and when I first contacted Dpf Specialists I was a little bit worried with them being a National company that it was going to be a typical experience. That one would expect however I was very, very pleasantly surprised as someone who suffers from extreme OCD ADHD and slightly autistic. I’m probably not the easiest person to deal with however from the first communication I was very impressed with Not just the way I was greeted on the phone the way I was spoken to and not condescended to and the technician who turned up at my house called Ryan Was excellent and gave me plenty of advice. To say I was surprised at a national company giving what I would consider excellent customer service and communication would be an understatement obviously in the best way possible I hope I never have to need Dpf Specialists again but they would certainly be the first people I called if I had any future problems thank you for your help and thank you for your understanding. You made what could’ve been a nightmare into a very pleasant experience many thanks. Kris

Excellent, great costumer service and very professional

Karl was professional, knowledgeable and efficient. He finished the job and gave me information and advisors for the future!!

Karl was great, explained the process and was very knowledgeable. Work was complete quickly and professionally

What an absolute cowboy of a company.
Paid for mobile DPF clean at £359 with 120 day warranty. 3 days after the clean the DPF light re-appeared on the dashboard. Contacted them to be told it could be a faulty EGR valve and suggested getting that checked out, and if the EGR valve was ok they would come out under the warranty and perform another clean. Had the EGR valve cleaned and checked out by my local garage who told me the pipe leading to the EGR valve was still full of carbon and also the EGR cooler still all sooted up with carbon. Upon notifying this to this bunch of cowboys I'm now informed the extended warranty does not cover the EGR parts or clean, but they could do this at an extra cost at their workshop in Kent. AVOID AT ALL COST.

Excellent service worth every penny

Easy to book. Good communication. On time. Craig was very Informative and explained the work required and had extra parts needed. He happily talked it all through and gave some useful information and helpful Maintenace tips to improve performance longer term.

Would recommend.

Had problems from the start. Had a phone call in the morning to rearrange our time slot which then still didn’t arrive in this time and ended up chasing up again. Was told at this time he was having issues with his equipment all day so will come but may not be able to carry out what was booked. This was late afternoon at this point after waiting all day. He arrived tried to diagnose the car but was unable so said I’d need to rebook for another day but would be days later as he had other jobs booked in. 20 minutes later looked at the car again and said it was a different issue. Received a quote through the next day but continued to chase for a diagnostic report to be sent which took about 3 days!!
We have since took the car to another garage to get the reported faults sorted however they had deleted the faults on looking at the car so when they tried to look at the faults the garage were unable to diagnose. After them driving the car we were told that it wouldn’t be what we were previously told to be repaired and it was a different issue.
We were quoted over £800 to replace a faulty throttle body and dpf sensor after already paying £150 booking for a diagnosis and dpf clean booking fee which wasn’t needed.
The garage we have taken it to after this have told us that isn’t the case and that the throttle body is blocked and there is an issue with the ad blue crystallising. Which is absolutely shocking how we have been told we’d need two parts replacing spending nearly £1000 with this company and it was far from the case.
Tried to put in a complaint in the first instance as obviously he was unable to run a full diagnostics on the car which is what we had paid for and was dismissed with this as we were told that they’ve found the fault. However we weren’t happy as we had paid for a comprehensive full system diagnostics and an in depth technical report which we were not satisfied we had received.

Craig got to my house on time and was very professional and polite he fixed my van and was very helpful would definitely use this company again if needed and would recommend them to anyone else

This is the third time I've used DPF Specialist, this time I had a different engineer. But both engineers were friendly and helpful. He cleaned the DPF and got my van back out of limp mode.

Extremely professional and knowledgeable Technicians explained all my options and outcomes to make informed decisions. Second time using this company and well recommended

Excellent service very efficient explained everything clearly

Excellent service arrived on time

Craig was absolutely amazing. Propa cap knew what his doing and highly recommend.

Very polite respectful and professional. 11/10 . Thanks craig

First of all, the bad.
Booked on-line for a Thursday morning. Had no confirmation email or any communication from them regarding the appointment. When Thusday came I called them to see when the engineer would be arriving. Was told it was going to be in the afternoon and that I would get a text saying when he would be arriving. At 3pm I rang them again still chasing them as still no communication from them. The engineer eventually arrived at 4pm. The communication from DPF specialist was non existant and I had to keep chasing them.

Now the good.
Ross was brilliant, very thorough and knew his stuff. He kept me informed of everything that he was doing and what to expect. He managed to fix my van and get me back up and running.
This would have been a 5 star review if the office staff had any form of communication.