DPH Legal Avis 

I recently engaged Pam as my solicitor at DPH Legal. The positives were her politeness, efficiency, and getting the job done. However, there were notable downsides. The process felt rushed, leading to errors. Additionally, I was not informed when my advisor exceeded the agreed-upon time, resulting in unexpected additional costs that felt inevitable rather than transparent.
Discrimination, my main injustice, along with other key factors, was not properly fought for or given due consideration during negotiations. Ultimately, a small settlement of £2,200 after fees was agreed upon. Given what I believed, and was led to believe, was a strong discrimination case with breaches of contractual policies, this outcome did not reflect the stress and time I invested in the process.

I raised a grievance at work and I was suspended. I already knew the company was looking to constructively dismiss me after 6 years of service and had flipped my grievance into a disciplinary against me and I was facing dismissal.
I decided I needed a law firm and contacted DPH as they had a number of positive reviews.

I filled out a form requesting contact and I was promptly called by Stevyn Jackson.
He agreed that I had a case and agreed the best course of action was for an agreement to be made while the disciplinary was being carried out.
I was keen to know the payment options available so I could budget for a worse case. I have bills and had a looming dismissal over my head so I needed to plan my finances.
I enquired about the "no win no fee" option they advertise on the website. I had never needed a a solicitor before so wanted to know what the cost would be.
He agreed to get back to me with my options.
That was January the 3rd.
On the 6th of January I emailed him and he replied with " I agree that now is the time to try and seek an exit package before the disciplinary reaches a conclusion."
I was relived that I had a solicitor who was on my side and was in agreement with me and was feeling positive.
I emailed back and again requested my payment options and asked how we proceeded. That was January the 7th .

I was then invited to a disciplinary at work where everything went against me. It was more of a kangaroo court. No management or HR present, just a young girl from the customer department conducted the meeting and fired me. I needed legal support but had to attend the hearing without a solicitor.
My original grievance had been discounted.

Now DPH Legal did eventually get back to me.
My email from JANUARY THE 7TH WAS REPLIED TO ON MARCH THE 27TH !!!

Yes 99 days later.
There was an apology. Apparently he was very busy with his work while my work was being destroyed. He was also under pressure. I understand that as I was under immense pressure and stress myself and decided I needed legal assistance.

He also explained that there was no charge for his work so far, which was extremely generous and appreciated.
I wish I was told in January that the firm was to busy to take on my case.

From the reply I guess it was all my fault. Strange how the email in March started with an apology.

If you need a fast acting law firm , avoid !!

Billed £2893 when initial estimate £1500
Plus point was very thorough on letter to employer.
Negative points slow at sending letters for review and were sent 12 mins before a disciplinary hearing when the day before would have been better.
6 mins to read an email 6 mins to think about response and 6 mins to respond =£95.40 when for fairly standard question 1 unit of 6 mins should have been sufficient.
Had to cease instruction before it bankrupt me.

Marie has been amazing, she has helped me navigate a stressful time with my employers. I really appreciate all the hard work and advise she has given.

Rachel at DPH was incredibly helpful, listened took all the details and considered the case fully. When taking on the case she was informative about what to expect, and was empathetic to the situation which was of a sensitive nature. DPH kept me up to date as the case progressed. They helped me get a good outcome.

I was going through a difficult time with my employer. As soon as I spoke to Jennifer, I realized that she was not only hugely knowledgable, but also empathetic and a great communicator. She helped me to get what I needed to leave amicably. I am enormously grateful, and would highly recommend.

Fantastic service from start to finish. Great advice. Called when they said they would. Highly recommend

Stevyn was able to provide concise and informative advice. He suggested that a two pronged approach was possible within one set of correspondances. This undoubtedly to saved on cost. He was friendly and very responsive. I couldn’t recommend him highly enough.

Rachel Evans supported me with my case effectively. I had not worked with a lawyer before but Rachel made the process so easy, she was transparent with the entire process and explained everything effectively for me to understand and be comfortable with the process.

I will definitely recommend Rachel or anyone else that needs support with their employer.

Thank you for the incredible service and experience Rachel.

My solicitor, Nicholas, had great attention to detail and helped me to secure a good outcome on my case. I would definitely recommend using them.

Thanks Rachel

Nick Febrer of DPH Legal supported me when I was forced to get employment lawyers involved in a dispute which arose at my workplace . THias had been going on for some time and despite complaints my employer had not dealt with the matter to my satisfaction. Nick was calm and professional and the resolved the matter for me with a favorable outcome. I wouldnt hestitate to recommend Nick. They are experts and deserve 5 Stars . Thank you.

I cannot thank Jennifer at DPH legal enough for the work she did that resulted in me getting the redundancy I was entitled to. After 17 years with this company I never thought I would need the help from a solicitor. Jennifer is professional. I found her easy to talk to and she listened and advised me all the way. I am so glad we found Jennifer to work for us and we would highly recommend her. Thank you Jennifer for a 5 Star Service! Sylvia

The most important thing was that i needed my settlement sorted out quickly and the adviser did the work promptly and was flexible and ready to help. Based on my own personal experience I would recommend them.

The advice received by John at DPH Legal was first class, he had a full understanding of our situation and provided excellent legal guidance.

Fantastically helpful lawyer and team. Highly recommend Jennifer Al-Janabi for any employment law advice. Jennifer was intuitive, highly knowledgeable and great to work with! Thanks Jennifer and team!

We are very satisfied with the work Jennifer carried out on our behalf. Jennifer knows her subject well and fought to get us justice. Although it took some time, we succeeded in the end. Jennifer was great at keeping in touch on a regular basis, despite her obviously having a very busy workload. Highly recommended.

I instructed DPH Legal in relation to a settlement agreement offered by my former employer. The process was made very straightforward by Mark Lafferty who took me through the agreement on the same day it was received. This was dealt with over the phone so there was no need for an in person meeting.

There was some negotiation but this was handled quickly and professionally by Mark with minimum fuss. I would have no hesitation in recommending Mark and DPH legal to those in need of advice in relation to any employment dispute.

Amazing Service, would recommend!

I worked with John on a matter of employment law. John was very professional and personable throughout the whole matter.

I do not recommend DPH Legal at all
They have made 3 serious mistakes during the settlement agreement negotiations, which they admitted later, resulting the employer recalled the agreement.
They wanted to get paid anyway, and threatened me with court order if I do not pay.
Very unprofessional behavior.
You are better with a google search and ACAS.
Advice: Check the legal ombudsman cases against the legal firm before you choose one